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Chorus Investor Day 2024

Investor Presentation1 December 2024CNUCommunication Services

Chorus Limited
Level 10, 1 Willis Street

P O Box 632

Wellington

New Zealand


Email: company.secretary@chorus.co.nz



STOCK EXCHANGE ANNOUNCEMENT


2 December 2024


Chorus Investor Day 2024

The attached presentation materials will be delivered at Chorus’ Investor Day

commencing at 12:45pm (NZT).

The event will be webcast live on www.chorus.co.nz/webcast and a recording of the

presentations will be made available online on Tuesday 3

rd

December.

With the UFB rollout complete, Chorus is in transition from being the Great Network

Builder, to becoming the Great Network Operator. The briefing includes further detail on

Chorus’ recent strategic reset, in ‘Our Road to 2030’, including:

• a shift to a Purpose-led organisation: “Unleashing potential through connectivity.

Enabling better futures for Aotearoa.”

• a clear Aspiration for future success: “A simplified all-fibre business with 80 per

cent uptake by 2030.”

• a more competitive market challenger posture with focus on under-penetrated

markets, including new digital equity plans, to drive fibre uptake to 80%

• moving rapidly to retire the legacy copper network by 2030, as demand

diminishes, and ultimately reducing direct copper operating expenditure by

about $50 million per annum

Chorus notes a number of growth and optimisation opportunities are actively being

explored:

• recycling of about 4,000 kilometres of large copper cabling, over three to seven

years, with estimated net proceeds of approximately $30 million to $50 million.

This is subject to evaluation over FY25.

• reviewing options for non-core high sites with a $20 million net book value, which

may have a better alternative owner in market


• considering post-copper optionality for other land and buildings outside of UFB

areas, with a current net book value of about $75 million

• launching IoT asset management solutions under a new brand, Neura

• developing an alternative revenue model to scale EdgeCentres

• an exclusive memorandum of understanding with Datagrid to investigate the

potential for a Trans-Tasman Ring, providing enhanced international and

domestic data connectivity

• continuing to advocate for further fibre expansion to rural households through

the government’s Infrastructure Priorities Planning process

Any growth opportunities requiring further investment will be assessed against Chorus’

capital investment framework, noting the cornerstone of that framework is a

sustainable dividend that grows at the rate of inflation.

Chorus’ strategy will result in a shift to a simpler, more efficient and more competitive

all-fibre operator. This is underpinned by fibre regulatory settings that provide greater

clarity and stability over the next four years. New Zealand and global trends also clearly

back fibre as essential digital infrastructure for reliability and scalability. As bandwidth

demand continues to grow, Chorus is forecasting monthly average data usage of 1,000

gigabytes by 2029 as more terrestrial broadcast TV content moves online.


FY25 guidance reconfirmed

EBITDA: $700 million to $720 million

Gross capital expenditure: $400 million to $440 million

Sustaining capital expenditure: $200 million to $220 million

Dividend: 57.5 cents per share, unimputed

FY25 guidance is subject to no material adverse changes in circumstances or outlook.


Authorised by:

Mark Aue

Chief Executive Officer


ENDS


For further information:


Brett Jackson


Investor Relations Manager

Phone: +64 4 896 4039

Mobile: +64 (27) 488 7808

Email: Brett.Jackson@chorus.co.nz


Vicki Gan

Media and Content Manager

Mobile: +64 (22) 075 0159

Email: vicki.gan@chorus.co.nz

---

2
12:45WelcomeMark AueCEO

12:50Board perspectiveMark CrossChair

1:00StrategyMark AueCEO

1:20Global broadband trendsRupert WoodAnalysys Mason – Research Director

1:40Data demandKurt RodgersNetwork Strategy Manager

2:00Achieving 80% uptakeElaine CampbellGM Access

2:20Q&A

2:35Afternoon tea break

2:50Infrastructure opportunitiesMike ShirleyGM Infrastructure

3:10Future-proof fibreEwen PowellChief Technology Officer

3:25Regulatory outlookJulian KerseyChief Corporate & Regulatory Officer

3:40Copper retirementAnna MitchellGM Fibre Frontier

4:00Financial outlookDrew DaviesChief Operating Officer

4:15Q&A

4:30Close

Mark AueCEO

Chorus Investor Day 2024 - Agenda

---

Disclaimer
2

INVESTOR DAY 2024

This presentation:

•Is provided for general information purposes and does not constitute investment advice or an offer of or invitation

to purchase Chorus securities.

•Includes forward-looking statements. These statements are not guarantees or predictions of future performance.

They involve known and unknown risks, uncertainties and other factors, many of which are beyond Chorus’

control, and which may cause actual results to differ materially from those contained in this presentation.

•Includes statements relating to past performance which should not be regarded as reliable indicators of future

performance.

•Is current at the date of this presentation, unless otherwise stated. Except as required by law or the NZX Main

Board and ASX listing rules, Chorus is not under any obligation to update this presentation, whether as a result of

new information, future events or otherwise.

•Should be read in conjunction with Chorus’ audited consolidated financial statements for the year to 30 June

2024 and NZX and ASX market releases.

•Includes non-GAAP financial measures such as "EBITDA”. These measures do not have a standardised meaning

prescribed by GAAP and therefore may not be comparable to similar financial information presented by other

entities. They should not be used in substitution for, or isolation of, Chorus' audited consolidated financial

statements. We monitor EBITDA as a key performance indicator, and we believe it assists investors in assessing

the performance of the core operations of our business.

•Has been prepared with due care and attention. However, Chorus and its directors and employees accept no

liability for any errors or omissions.

•Contains information from third parties Chorus believes reliable. However, no representations or warranties

(express or implied) are made as to the accuracy or completeness of such information.

3
CHORUS

CEO

MARK AUE

Why we’ve invited you here today
4

INVESTOR DAY 2024

Provide

greater

clarity and

transparency

on Our Road

to 2030

Market

context has

shifted. Reset

our Strategy

Transitioning

from builder

to ‘Great

Network

Operator’

Purpose and

aspiration are

clear

Capital

framework

premised on

discipline

Evolving to a

simpler, more

efficient, and

competitive

operator

5
12:45WelcomeMark AueCEO

12:50Board perspectiveMark CrossChair

1:00StrategyMark AueCEO

1:20Global broadband trendsRupert WoodAnalysys Mason – Research Director

1:40Data demandKurt RodgersNetwork Strategy Manager

2:00Achieving 80% uptakeElaine CampbellGM Access

2:20Q&A

2:35Afternoon tea break

2:50Infrastructure opportunitiesMike ShirleyGM Infrastructure

3:10Future-proof fibreEwen PowellChief Technology Officer

3:25Regulatory outlookJulian KerseyChief Corporate & Regulatory Officer

3:40Copper retirementAnna MitchellGM Fibre Frontier

4:00Financial outlookDrew DaviesChief Operating Officer

4:15Q&A

4:30Close

Mark AueCEO

Agenda

6
INVESTOR DAY 2024

Who you’ll hear from: Chorus speakers

Mark Cross

Chair, Chorus Board

Mark Aue

Chief Executive Officer

Elaine Campbell

Executive GM, Access

Mike Shirley

Executive GM, Infrastructure

Ewen Powell

Chief Technology Officer

Julian Kersey

Chief Corporate and

Regulatory Officer

Anna Mitchell

Executive GM,

Fibre Frontier

Drew Davies

Chief Operating Officer

Kurt Rodgers

Network Strategy Manager

7
CHORUS

BOARD CHAIR


MARK CROSS

Your Board’s beliefs
8

INVESTOR DAY 2024

Empowering

our people

Fibre is

future

proofed

Connections,

connections,

connections

Managed exit

from Copper

Market

challenger

Promote

digital equity

A considered

approach to

new

opportunities

An

appropriate

capital

structure

Prioritise

long term

value

through

capital

allocation

9

10
INVESTOR DAY 2024

Fibre has proven resilient in a time of change

02468

2024

2023

2022

2021

2020

CPI (%)

0200004000060000

2024

2023

2022

2021

2020

New dwellings consented

012345

2024

2023

2022

2021

2020

Unemployment (%)

050100150

2024

2023

2022

2021

2020

Consumer confidence

Data at 30 June 2024

11
INVESTOR DAY 2024

We have regulatory clarity

Fibre regime now well established;

our focus is legacy copper settings

•Fibre RAB has grown through PQP1: $5.9bn at 31 Dec 2023

•PQP2 period extended to 4 years, up from 3 years for PQP1

•PQP2 capex and opex allowances are workable following

constructive feedback process with Commission

•Final PQP2 MAR decision imminent: core RAB depreciation

adjustment proposed to reflect MAR tailwinds

•Commission review due in 2025 on copper deregulation

12
INVESTOR DAY 2024

An evolving broadband market – all NZ

Household penetration/fibre share %

Source: IDC Telecommunications Market Analysis & Forecast Report 2024

Market share by retailer

13
INVESTOR DAY 2024

Deloitte October

2024 Report:

“Unleashing

fibre: The

future of digital

fibre

infrastructure in

New Zealand”

14

15
INVESTOR DAY 2024

15

HORIZON 1

(FY25)

Embed Adaptive

Organisation

‘getting future

fit for purpose‘

HORIZON 2

(FY26-29)

Growth, Simplicity

and Efficiency

‘accelerating the

benefits from our

transition‘

HORIZON 3

(FY30-34)

All Fibre Business

‘future state,

single technology‘

10-year outlook with 3 distinct horizons

Simplified all fibre business with 80%
uptake by 2030.

16

ASPIRATION

Unleashing potential through connectivity.
Enabling better futures for Aotearoa.

17

PURPOSE

18
Our Ecosystem

INVESTOR DAY 2024

•Employee volunteering programme

•Cabinet art programme with local

councils

•Charitable donations and support for

digital inclusion initiatives (Digital

Senior expansion into Auckland and

regions, Katoa Connect – Hapori

Connect Programme, Netsafe get set

up for safety)

•New Digital Equity product for

vulnerable customers in material

hardship

•Doing our bit for a low emission

future: Science Based target and

supporting Emissions Reduction

programme, solar on exchange trial, e-

waste programme, energy efficiency

focus, Future Fit tool for employees,

Recycle a Device support

•Understanding climate change and

nature impacts: Climate related risk &

opportunity register & action plans, nature

related opportunity assessment, climate

assessment for asset investment and

management, transition planning

•Enabling better futures for our

people: Flexible working practices,

wellbeing days, parental leave policy,

subsidised broadband and life/income

continuance insurance

•Diverse & Inclusive workplace -

Gender Tick, Pride Pledge and

Accessibility Tick accreditation, Te Ao

Māori programme

•Engaged culture - Engagement (top

10% of industry),eNPS (top 5% of

industry)

•Telecommunications Forum initiatives on

network resilience and climate change

•Worker welfare programme

•Supplier code of practice and supplier

forums

•Nokia ESG council participation (Asia

region)

•Collaborating for sustainable

action: Sustainable Business Council,

Climate Leaders Coalition, Sustainable

Leaders Summit, ESP BraveGen

OUR PEOPLE

OUR ENVIRONMENT

OUR CUSTOMERS, PARTNERS

AND INVESTORS

OUR COMMUNITIES

19
Capability

INVESTOR DAY 2024

BUSINESS

MODEL

CORE

COMPETENCIES

Tangible Assets

Go-to-Market

Regulatory

Management

Efficient Network

Operator

Infrastructure

Player

Market

Challenger

20
Strategic Pillars

INVESTOR DAY 2024

Our Road to 2030
Growth, Simplicity & Efficiency

21

PURPOSE

ASPIRATION

BUSINESS

MODEL

CORE

COMPETENCIES

STRATEGIC

PILLARS &

PRIORITIES

Unleashing potential through connectivity. Enabling better futures for Aotearoa.

Simplified all fibre business with 80% uptake by 2030.

Efficient Network

Operator

Market

Challenger

Infrastructure

Player

Tangible assets

Regulatory

Management

Go-to-Market

L

Lead

Expand

A

Adapt

P

Pioneer

E

Leading fibre

uptake

Expand

new revenues

Achieve operational

excellence

Pioneer an

all-fibre business

INVESTOR DAY 2024

22
INVESTOR DAY 2024

Fast track to an all-fibre future
23

24
What does the future hold for data demand?

• We forecast solid growth: average ~1TB by 2029

• Underpinned by broadcast TV switch-over to streaming

• Live sports streaming, 4K and AI would boost growth again

• Only fibre can meet future capacity and reliability needs

• Fixed wireless has constraints and is unlikely to scale

• Wi -Fi 7 removes the in-home handbrake, enabling multi-gig

broadband speeds

INVESTOR DAY 2024

Kurt Rodgers

Network Strategy Manager

25
INVESTOR DAY 2024

30% per annum data growth over last decade

•Customers are using 13x more

data today than a decade ago

•636GB monthly usage on fibre

•17% using >1TB per month

•Forecast 14% per annum growth

over next decade

•Expect ~1TB average monthly

usage on fibre by 2029

0

100

200

300

400

500

600

Jul-14Jul-15Jul-16Jul-17Jul-18Jul-19Jul-20Jul-21Jul-22Jul-23Jul-24

Average Monthly Data Usage (GB)

FibreCopperCombined

604GB

in 2024

44GB

in 2014

Source: Chorus Data

26
INVESTOR DAY 2024

Data usage by speed tier on our network

•Chorus offers different plans to meet customer

needs

•Entry level 50Mbps meets low data needs

•High data users are choosing higher speed

plans:

•36% of Hyperfibre customers use >2TB

•46% of Fibre Max customers use >1TB

•53% of 300Mbps customers use >500GB

Source: Chorus Data

27
INVESTOR DAY 2024

Audiences are moving online

•Global video sharing platforms have the

highest daily reach (64%) and viewing minutes

(92 per day)

•Subscription video on demand (SVOD) is

next highest with 56% reach and 89

minutes/day

•Linear TV is declining but still has 47% reach

and 87 minutes/day

•Broadcaster video on demand (BVOD) is

fastest growing with 35% reach and 39

minutes/day

28
INVESTOR DAY 2024

The transition to streaming TV hasn’t finished

•Growth in data usage has tracked the shift from linear to streaming TV

•Older generations are still shifting to streaming

•Broadcaster video on demand is more popular with older viewers

0%

10%

20%

30%

40%

50%

60%

70%

15-3940-5960+

Daily Audience

Linear TVStreaming TV

0%

10%

20%

30%

40%

15-2930-3940-4950-5960+

BVOD Daily Audience

Source: NZ On Air, 2024; Chorus Data

Source: NZ On Air, 2024

0

100

200

300

400

500

600

700

800

0

20

40

60

80

100

120

140

160

180

2014201620182020202120232024

Fibre Data Usage (GB)

TV Vieiwing (Minutes/Person/Day)

Linear TVStreaming TVFibre Data Usage

29
INVESTOR DAY 2024

Terrestrial TV switch-off will boost low data households

Video on Demand has very

high growth amongst 60+

25% YoY growth in streaming

volume on TVNZ+ platform

Daily Audience over time

All New Zealanders 60+

Source: TVNZ Annual Report 2024

Source: NZ On Air, 2024

60+ age group watch over 3.5

hours of TV per person per day

0

100

200

300

400

500

600

700

800

900

1000

Monthly Data Usage (GB)

Number of TV hours per household per day

Source: Chorus Model

Live Sports, 4K and AI add to data usage and higher peaks
30

INVESTOR DAY 2024

•Live Sports streaming taking off in

Europe and US

•Amazon and Netflix are innovating

in the sports streaming market

•Sky rolling out hybrid Box and Pod

1

•7% increase in SkySportNow

customers

1

•Sky adding 4K next year

2

•RWC 2027 in Australia at peak time

•Game streaming growing at

12%pa

3

globally

•Emerging AI demand for bandwidth

Sources:

(1)Sky Annual Report

(2)Sky website

(3)Grand View Research

4k effect on data demand

—Data usage (GB)

2500

2000

1500

1000

500

0

Monthly fibre

data usage

today

All streaming

in 4K

All TV

streamed

in 4k

Source: Chorus Model

31
INVESTOR DAY 2024

Broadband is getting peakier. Fibre has the capacity

Netflix Live

Fortnite

Normal Peak

•Netflix Live sports streaming

•Fortnite Game Download

32
INVESTOR DAY 2024

Fibre is a bullet train. FWA is a rollercoaster

Fibre delivers a consistent speed experience,

at any location and at any time of day

Fixed wireless performance is unpredictable,

it varies by location and time of day

MBNZ Report - Data from Spark’s 5G Fixed Wireless plan

33
INVESTOR DAY 2024

•Wi -Fi 7 provides a huge speed uplift:

•Wi -Fi 5 to 6 = ~40%

•Wi -Fi 6 to 7 = ~400% uplift

•Wi -Fi 7 supports 2x more devices than

Wi -Fi 6

•Wi -Fi 7 devices are coming to market

quickly and prices are dropping

•Wi -Fi 7 now offered with Hyperfibre

Wi-Fi 7 opens in-home networks up for even more growth

Wi-Fi 7

Wi-Fi 6

Wi-Fi 5

+400%

+40%

Source: Chorus Lab Testing

34
Driving fibre uptake to 80% by 2030

• Fibre is the global gold standard for broadband technology

• 80% is aspirational but achievable (~240k connections over 6 years)

• NZ fixed wireless market is unique and already highly penetrated

• We’re a market challenger, moving from a one-size fits all approach

• Acquisition is our primary focus. We’re growing our retention capability

• Winning customer moments that matter are key to growth

• The regulator is playing a greater role in ensuring marketing

transparency across broadband technologies

INVESTOR DAY 2024

Elaine Campbell

Executive General Manager,

Access Value Stream

Our road to 80% uptake
Promoting the superiority of fibre across all channels

Maximise

fibre

uptake

Develop

propositions

for under-

penetrated

segments

Win in

customer

moments that

matter

35

36
INVESTOR DAY 2024

Moving from 72% to 80% uptake requires ~240k connections

Any new build

must reach

80% uptake

120

8

20

90

240

New property

Fibre frontier

Copper to fibre

Growth & Winback

FY30 con. target

0

50

100

150

200

250

300

Net Connection Growth FY25-FY30

~130k

New build

~110k

Premises already passed

~180k

Under-penetrated

segments

~220k

Fixed wireless

and HFC

~110k

UFB2/2+

FY25 opportunity pools

(overlapping)

~220k

Inactive ONTs

33k users

per month

speed test

Maximising

acquisition on

our website

14k users

per month

broadband

checker

1.7M users

each year

chorus.co.nz

Path to 240k connections

37
INVESTOR DAY 2024

Under-penetrated segments is a focus to drive uptake

Target:

Severe/material hardship and very low-income households

Proof of Concept opportunity size:

~7k inactive ONTs

~180k

premises

~10k

Holiday homes

~60k

Businesses

~50k

Large MDUs

~30k

retirement

villages

~30k digitally

excluded

households

Digital equity

proof of

concept

Priority segments

Other segments

38
INVESTOR DAY 2024

Moving from one size fits all to tailor offers for RSPs

10%

15%

75%

Chorus Fibre Market Share

Pure

RSPs

Bundlers

MNO's

~580k power

customers

~450k power

customers

~940k

customers

~430k fibre

customers

~340k fibre

customers

~245k fibre

customers

Consumer incentives

Home Fibre

Starter

Home Fibre 300Home Fibre 920Hyperfibre

New connection

(First connection or 12M+ non-connectivity)

$100$200$250$250

Upgrade

(From any plan lower)

-$100$100$200

Note: numbers are NZ wide

39
INVESTOR DAY 2024

Retention is important, we are growing our muscle

~57%

premises

reconnect

within 12

months

~9% premises

disconnect for

4+ weeks

12-month

premises

churn ~4%

Fibre Churn (Premises)

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

Jun-19

Aug-19

Oct-19

Dec-19

Feb-20

Apr-20

Jun-20

Aug-20

Oct-20

Dec-20

Feb-21

Apr-21

Jun-21

Aug-21

Oct-21

Jan-22

Mar-22

May-22

Jul-22

Sept-22

Nov-22

Jan-23

Mar-23

May-23

Jul-23

Sept-23

Nov-23

Jan-24

Mar-24

Jun-24

Aug-24

Oct-24

4-week churn12-month churn

40
INVESTOR DAY 2024

Delivering an excellent experience creates fibre advocates

Assure CX

8.5

Install CX

8.4

Intact CX

7.9

Basic fibre 9

Fibre 300 17

Max Fibre 38

4G FWA -17

5G FWA -14

Word of mouth reach

Positive: 4-6

Negative: 10+

88% preference

CX improvements over time (3M rolling)

NPS lead between fibre and total FWA (3M rolling)

Overall fibre

to 5G NPS

lead +35

0

10

20

30

40

50

60

Jun-23Aug-23Oct-23Dec-23Feb-24Apr-24Jun-24Aug-24

Fibre lead vs 4G FWAFibre lead vs 5G FWA

6.5

7.0

7.5

8.0

8.5

9.0

Jun-23Aug-23Oct-23Dec-23Feb-24Apr-24Jun-24Aug-24

Install CXIntact CXAssure CX

41
INVESTOR DAY 2024

Fibre is the gold standard and we’re making it better

From

50/10Mbps

to 80/40 or

100/20Mbps

From

300/100Mbps

to

500/100Mbps

In-home

trial

Fibre

Boost

2.0

Hyperfibre

Network setup

support

In-home

coverage

performance

checks

2G,4G, 8G

available with

25G lab-tested

Self-

installation of

HF ONTs

Investigating

introduction of

a low-speed

plan

42
INVESTOR DAY 2024

Fibre is the gold standard. Period.

43
Q and A

Insert picture and send

to back – see next slide

Time for a break
44

Mike Shirley
Executive General Manager,

Infrastructure Value Stream

45

Demand for digital infrastructure presents

strong growth opportunity for Chorus

• New structure brings dedicated resourcing and

prioritisation

• Growth opportunities in our core - Mobile Infrastructure,

Data Centre Connectivity, leveraging existing assets

• Our ambition over Horizon 2 is to grow total infrastructure

revenues from ~$155m to $180-$200m

• New property development likely to moderate back in

volume, but more competitive

• Exploring adjacent opportunities at scale

INVESTOR DAY 2024

New Zealand’s largest digital infrastructure ‘neutral host’
46

INVESTOR DAY 2024

NATIONAL REACH

~22,000km

TRANSPORT FIBRE

400Gbps

400GBPS CAPABLE DWDM

TRANSPORT NETWORK

51

POINTS OF

INTERCONNECT

EXTENSIVE

GEOGRAPHIC

DIVERSITY

62

MESH NODES

400Gbps CAPABLE

80

CORE NODES WITH

FULL DIVERSITY

ACCESS

~180,000km

ACCESS FIBRE

1-10Gbps

LAYER 2 ACCESS

PRODUCTS

DIVERSE POINT-TO-POINT

FIBRE ROUTES

EXTENSIVE ASSET BASE

~60,000km

NATIONWIDE DUCT

NETWORK

212,000

POLES

14,700

ROADSIDE CABINETS

~600

EXCHANGES

(4 EDGECENTRES)

~200,000+ km of total fibre

Connecting

~90

RETAIL SERVICE PROVIDERS

1.2m

HOMES AND BUSINESSES

2,700

MOBILE CELLSITES

2,000+

SMART LOCATIONS

47
INVESTOR DAY 2024

Demand for fibre and digital infrastructure continues to grow

NEW

FOCUS

AREAS

Mobile

Infrastructure

New PropertySmart Locations Data Centre

Connectivity

EdgeCentresNeura

Wireless IoT

Sub Sea

Chorus Infrastructure

Existing expertise and revenuesExploring adjacent opportunities

48
INVESTOR DAY 2024

Infrastructure revenue - overview

Potential path to $180m to

$200m annual infrastructure

revenue by 2030, with

incremental upside

opportunities.

~$155M

infrastructure

revenue

(annualised)

Note: Infrastructure revenue on this slide

includes revenue from various financial

reporting lines: fibre broadband, fibre

premium, field services, infrastructure and

value-added network services.

Access

Backhaul

Legacy

Colocation

Other

New property

49
INVESTOR DAY 2024

Mobile Infrastructure segment

Building on our strong

existing mobile backhaul

portfolio to grow revenue by:

• Connecting ~50% of cell sites today

and looking to maintain share as

market grows

• Helping tower companies connect

new macro cell sites

• Using our poles and fibre solutions

to enable 5G densification

• Developing potential industry

solution - Precision Timing

NZ mobile infill connectivity market

+60-70%

CAGR

Source: Chorus estimates

50
INVESTOR DAY 2024

New property

development

Annual pipeline

of new premises

supported

by ongoing

population growth

• Recession has slowed housing

growth and funding in wake of

post-COVID building boom

• Solid backbook of developments

and developer relationships

provides ongoing demand

• Focus on customer experience in

competitive market

Fibre connectivity

enabling smart

towns and cities

Smart

locations

• Connecting non-building CCTV,

digital billboard and traffic sites

• ~40% growth to 2,000+

connections over last two years

• High quality video needs drive

preference for fibre

51
INVESTOR DAY 2024

•Neura in-market offering IoT

asset management solutions

using long-range LoRaWAN

technology

• Enables near real-time

monitoring and management of

critical assets like w a t e r, public

lighting, power and waste

collection

• Ability to utilise Chorus pole

assets for lower cost deployment

• Proof of value trials underway

Exploring Option 1

IoT Solutions with Launch of

Neura

52
INVESTOR DAY 2024

Cloud migration & AI is driving exponential growth for

fibre connectivity

+10-15%

CAGR

NZ data centre connectivity

FY26FY25FY27FY28FY29

Source: Chorus estimates

Exploring Option 2
New Model to Scale

EdgeCentres

53

INVESTOR DAY 2024

• EdgeCentres established in 4

Chorus exchanges (Auckland;

Tauranga; Wellington,

Christchurch)

• Product solution leverages

additional co-location space

with copper network

retirement

• In discussion to develop

revenue sharing model with an

IT market participant

Current

Model

Proposed

Model

InfrastructureProductChannelCustomers

Chorus

Build

Partner

Channel

Partner

Enterprise

ISPChorus

54
INVESTOR DAY 2024

• Investigating opportunity with

DataGrid that includes national

and trans-Tasman connectivity

• Could unlock a key role for

Chorus in burgeoning data

centre ecosystem and leverage

lower South Island renewable

energy

• Builds on Chorus’ existing

network and plans for enhanced

national backhaul

• Exclusive MoU to test demand in

2025

Exploring Option 3

Unlocking Hyperscaler

Connectivity

Datagrid (founded by Hawaiki subsea cable founder Remi

Galasso) is developing a hyperscale data centre near

Invercargill. The facility is to enable an AI training cluster

powered by renewable energy, with domestic and

international connectivity via a new sub sea cable.

Ewen Powell
Chief Technology Officer

55

Maximising value from our future-proofed fibre network

• Fibre is a highly reliable and scalable network technology

• We’re focused on prudent and efficient asset management

• Growing bandwidth demand and regulatory requirements drive

ongoing capacity investment

• Increased demand (e.g. bandwidth, Hyperfibre) and asset lifecycle

to shape sustaining capex within $200m to $240m annual range

across Horizon 2

INVESTOR DAY 2024

56
INVESTOR DAY 2024

A highly reliable, scalable, future-proofed network

Operations

stack

Element manager

platform

Aggregation

~400 switches

Transport

~1,000 nodes

Suburban access

exchange

Splitter 1:16

(not powered)

~1.3m

Optical Network

Terminals

Assurance

(faults)

Provisioning

(connections)

IT capex

Handover

~1,300 OLT nodes

ONT

Element Mgr

Element Mgr

Element Mgr

Aggregation

switch

Aggregation

switch

Transport

equipment

Transport

equipment

RSP

network

Optical Line

Terminal

Transport

Equipment

(if needed)

Network capex

57
INVESTOR DAY 2024

•Connection growth, data growth, asset lifecycle

management, product and business improvements

•Regulatory regime drives data-driven decision-making

and 10-year asset management planning

•Expect sustaining capex to remain within $200m to

$240m range through Horizon 2

•copper spend relating to shared assets, roadworks

and poles will change across the period

•spend at top of range would reflect strong

customer demand (e.g. capacity, Hyperfibre

upgrades) and lifecycle replacement

Prudent and efficient asset management

Investment drivers

35

40

25

Annual sustaining capex (%)

network electronics

physical network

assets

IT

58
INVESTOR DAY 2024

•Capacity

•Peak bandwidth growth ~21% p.a.

•60% utilisation trigger, to stay within 90%

regulatory standard

•Lifecycle

•Equipment (5-10yrs); software (2yrs)

•Investment phased to smooth capital and

optimise field activity.

•Products and customer demand

•Multi-gigabit (Hyperfibre) requires

replacement ONT

•Technology roadmap to 25G PON

Network electronics

Investment drivers

59
INVESTOR DAY 2024

Physical network assets

Investment drivers

-

5,000

10,000

15,000

20,000

25,000

30,000

35,000

0-56-1011-1516-2021-2526-3031+

Kilometres

Fibre cable age profile (years)*

Ducted cableAerial cableUnderground cable

*Excludes service leads

•Lifecycle

•Significant proportion of physical assets pre-date

UFB roll-out

•~8,000km shared legacy fibre 30+ years

•Replacement subject to asset performance

(574km planned through PQP2) and investment

optimised through timing and partnering

•General sustain spend and safety

•Seismic strengthening

•Poles, pits and manholes, high sites

•Third party infrastructure changes

•Roadworks, power network undergrounding

•Resilience (growth capex if new fibre route)

•~$57m in PQP2 for towns with 3,000+ customers

and diversified exchanges

60
INVESTOR DAY 2024

IT investment

Investment drivers

•Lifecycle management

•~50% of IT spend: enterprise, provisioning and

assurance systems

•strong focus on cyber security

•Process and product development or improvement

•~50% of IT spend on developing new products and

systems to support growth initiatives , customer

experience and business improvement opportunities

•90%+ of fibre processes with RSPs automated

•AI and machine learning used to optimise work-flow

and network service. Future opportunities emerging

as AI becomes embedded inmany SaaSsolutions.

Julian Kersey
Chief Corporate & Regulatory Officer

61

Regulatory outlook

•Workable outcomes for PQP2 provide certainty and stability

•New Zealand fibre compares well globally

•Regulatory simplification is needed over Horizon 2 with a focus

on:

•copper deregulation; and

•lighter touch fibre regulation.

•Consumer transparency is critical for fair competition

INVESTOR DAY 2024

62
INVESTOR DAY 2024

PQP2 outcomes provide certainty and stability

Opex

$790m

Capex

$1,140m

No change to

anchor

services

WACC

7.68%

Note: “adjusted” proposal for capex excludes

items where we pulled back our planned spend

(eg fibre frontier, hyperfibre)

0

200

400

600

800

1000

1200

Chorus

proposal

Draft

decision

Final

decision

Chorus

adjusted

proposal

Draft

decision

Final

decision

$m

Expenditure allowances

CAPEX

OPEX

63
INVESTOR DAY 2024

Fibre pricing and coverage compare well globally

Price for Fibre 1 gig (or equivalent) – Sept 2023

Price for Fibre 300 (or equivalent) – Sept 2023

Source: Broadband Coverage in Europe 2023, a study by Omdia and Point Topic for

the European Commission, with NZ data added

64
INVESTOR DAY 2024

Time to take stock

Existing framework reflects out of date market assumptions

Chorus: ~1.1m connections

(service some major centres – e.g.

Auckland, Wellington, Dunedin)

Local Fibre Companies

(LFCs):

~375k connections

(service some major centres – e.g.

Hamilton, Tauranga, Christchurch)

Fixed Wireless Networks:

~350k connections

(service all major centres)

Non-discrimination (treat RSPs equally)None

Business line restriction (cannot retail)None

Unbundling requirementNone

Revenue cap + Information

Disclosure

Information Disclosure onlyNone

Anchor products (CPI only price

increases on fibre voice, 100Mbps,

direct fibre)

None

Averaged urban/non-urban pricingNo restriction

Legacy TSO outside Specified Fibre

Areas

No TSO requirement

Legacy 10% ownership capNo restriction

TO DAY*
2025 2026 2027 2028 2029

TSO variation for

deep rural assets

Copper dereg

review

Fibre input methodologies

review (tbc)

Fibre dereg review

(tbc)

Streamlined PQP3 process (if needed)

Working towards fit-for -purpose regulation in all reviews

*Calendar years

TSO obligation

is outdated

No case for

continued

regulation of

copper

Fibre market

very different

from 2018

Information

disclosure-

only

regulation is

better

Opportunity

now to

simplify rules

and save cost

Pathway to simplification by 2030

INVESTOR DAY 2024

65

TO DAY*
2025 2026 2027 2028 2029

Updated marketing

guidelines

Product disclosure

guidelines

Update industry

marketing codes

Billing and switching review

Commission reviews Telco

Disputes Resolution Scheme

Ongoing: Measuring Broadband New Zealand Reports; RSP customer experience reports

*Calendar years. Dependent on Commission timeline changes.

Enabling informed customer

decisions

Future Retail Service Quality programme TBD

Consistent shopping journey and

unbiased up-front info

More meaningful comparisons

between products

Shining a light on how different

broadband services perform

Consumer transparency opportunities

INVESTOR DAY 2024

66

Anna Mitchell
Executive General Manager,

Fibre Frontier Value Stream

67

Copper retirement and fibre expansion

•Accelerated copper retirement by 2030 is achievable

•Customer outcomes key to delivering on our

strategy

•Copper savings building over the coming years,

essential to staying FCF+

•Fibre Frontier build tracking well, with strong early

interest and uptake

•A strong economic case for fibre expansion for New

Zealand

INVESTOR DAY 2024

68
INVESTOR DAY 2024

Focusing on copper retirement by 2030

End-to-end copper retirement

Customer transition

Asset optimisation and reuse

Decommissioning and disposal

•Organisational alignment to optimise programme

delivery

•Prioritising encouraging and enabling customer

transition and migration

•Implementing data-driven tactical approaches using

forecast connections and network costs

133,000 copper connections remaining (31 Oct)

33,00016,000

84,000

69
INVESTOR DAY 2024

Pathway to copper retirement by 2030

FULL COPPER EXIT

TO DAY

2025 2026 2027 2028 2029 2030

Exit of copper services in Chorus fibre areas

33k

Exit of copper services in LFC fibre areas

16k

Exit of complex, legacy copper equipment

(i.e. Customer Multi-Access Radio)

1.5k

COPPER DEREGULATION

Exit of legacy enterprise copper services

1k

Staged exit of rural copper services

Working towards customer migration outcomes across all Chorus interactions with end-users and RSPs

83k

CMAR-RELATED TSO VARIATION

70
INVESTOR DAY 2024

Rural telco market has changed significantly since CNU listed

Of 345k rural premises...

73%

have

mobile

coverage

68%

have

WISP

coverage

...100%

have

satellite

coverage

Commerce Commission Annual Monitoring Report 2023

(Aug 24), Starlink.

Rural copper consumers can now access terrestrial wireless

alternatives

Spent by govt on wireless in rural New Zealand since 2016

– not including the 5G spectrum allocation for extended

coverage

‘Residential Lite’ Starlink service launched earlier this year

Remaining Chorus copper connections not

subject to TSO

73%

$79pm

$270m

97%

71
INVESTOR DAY 2024

Reducing costs in line with declining customer numbers

•Average savings per cabinet ~$2,500p.a. (electricity and avoided

network maintenance)

•Over 1,500 cabinets closed to date

•Cumulative net savings of $50m from cabinet shutdown between FY25

and FY30

•100 exchanges in Chorus Fibre Areas with fewer than 50 connections

•Copper capex to continue to steadily decline to 2030

Cabinets remainingChorus Fibre AreasLFC Fibre AreasNon-Fibre Areas

5,1501,0006503,500

72
INVESTOR DAY 2024

Retirement of Customer Multi-Access Radio systems

Technology

surpassed by

modern

alternatives

Serving

~1,300

addresses

Fault rate 15x

higher than

fibre

Customer

numbers have

halved in past

two years

800+ sites

were used to

provide service

Costs

significantly

exceed

revenue

Nevis Country-set repeater station, South Island

73
INVESTOR DAY 2024

Demand for fibre outside current footprint is strong

10k premises due for completion mid-2025

First 10 builds are complete and over 1,000

addresses passed

Build currently underway in 25 areas across NZ

Over 3,000 expressions of interest – nearly 70% in

first 10 areas

Over 500 installs to date with more than 300

already live

40% connections to date from offnet addresses

74
INVESTOR DAY 2024

•NZIER and Deloitte reports

show significant socio-economic

benefits from high-capacity

broadband

•We’re encouraging government

to consider fibre as part of its

Infrastructure Priorities Pipeline

•Chorus would need to meet IRR

hurdles to invest in further

expansion

Exploring Option 4

Fibre Expansion

$17b+

Economic gains to

New Zealand

Halve the

digital divide

Fibre to

95% of Kiwis

A realistic goal for

our country

95%

$2.5-3b* cost

$17b

economic

benefit

$1.2b* cost

$10b economic

benefit

$500m* cost

$5b economic

benefit

90%

92%

*combined communal and connection cost

Drew Davies
Chief Operating Officer

75

A solid fibre business with clear upside in Horizon 2

•Enabling our Value Streams to drive growth and optimise

operations

•Immediate focus on streamlined go-to-market capability and

simplification

•Copper retirement to release $50m+ of annual direct copper

opex by 2030

•Exploring a number of portfolio asset optimisation opportunities

•Strong PQP2 MAR tailwinds and core RAB to grow to ~$5.2bn

through PQP2

•Capital management principles and policy driveinvestment

discipline and sustained dividend growth

INVESTOR DAY 2024

76
INVESTOR DAY 2024

Where we’re headed withour Operations focus

•EBITDA: $700m-$720m*

•Sustaining capex: $200m-$220m

•Gross capex: $400m-$440m

•Dividend*: 57.5cps unimputed

We’re getting future fit

FY25 guidance unchanged from what we have informed you previously

•Continually working withour RSP's on new incentives and products for fibre bundling,such as Fibre Boost

•For the Access Value Stream, we’re optimising ourGo -To -Marketprocesses to be more adaptive from

development to product launch

•For the Infrastructure Value Stream, we’re increasingthe depth of capabilities to support the new opportunities

•Overall Enterprise focus on improving cost efficiency via simplification and streamlining our operating model into

Horizon 2

*subject to no material adverse changes in circumstances or outlook

77
INVESTOR DAY 2024

Tight cost control keeps direct copper revenues and costs FCF positive

Copper cost outlook

•Copper capex, net of contributions, $15m (FY24) and declining as activity transitions to fibre

•Direct copper opex of ~$54m (FY24) steps down as copper customers migrate to other networks,

or to fibre with a lower costto serve

Direct copper

expenses*

FY24

$m

Outlook to 2030 copper retirement

Network maintenance27Reducing as customers migrate to alternative networks: includes

faults from the exchange and/or cabinet, through to customer

premises

IT10Step-change once customer numbers remove need for scale systems

Other network costs5$4m of exit costs in FY24; ongoing exit costs subject to pace of

copper retirement and copper recycling programme

Electricity12Steady decline as network equipment shuts down

TOTAL54

*Note: this summary excludes shared costs and potential property maintenance savings from property optimisation

78
INVESTOR DAY 2024

0

10

20

30

40

50

60

70

80

90

100

FY22FY23FY24FY25eFY26eFY27e

Cables: CNU areaCables: LFC areaDuct: LFC areaPoles: LFCarea

Cables: ruralPoles: ruralEstimate

$m

Accelerated copper depreciation rolls off rapidly

NPAT impact

reduces by

~$50m in FY26

79
INVESTOR DAY 2024

Optimising options for our asset portfolio

Our assetsOptimisation options

~600 exchanges•EdgeCentre co-location in emptied copper spaces

•Sale of non-RAB exchanges as copper removed

~1,100 high sites•Potential sale of primary sites to towercos

•Sale to customers or exit retired sites (e.g. CMAR)

130,000km copper cable•Recycle retired copper cable where economic

212,000 poles•Possible 5G mobile/IoT use

•Sale or exit in non-fibre areas

14,700 cabinets•Potential re-use for other urban telco/utility services,

or new innovations such as EV charging, distributed

energy

~60,000km duct•Potential re-use for other urban telco/utility services

80
INVESTOR DAY 2024

• ~4,000km of large copper cable

that is economic to recycle

• Trial to assess practicality and

economics of cable removal in

H2 FY25

• Expect ~3 to 7-year programme

Exploring Option 5

Asset Optimisation on

Copper Recovery

Estimated $30m-$50m net proceeds

opportunity for large copper cable recycling at

current prices

Land & Buildings:
Net Book Value $375m

UFB areaLFC area

Other areaHigh sites

81

INVESTOR DAY 2024

• Land and buildings NBV of

$375m (FY24)

• A review is underway of our

nationwide high sites portfolio

to assess potential options for

sale/disposal in FY26

• Chorus’ need for other non-RAB

land and buildings will reduce as

the copper network is retired

•~$20m of ‘high sites’ are located

across a mix of areas and are used

principally for remote network

connectivity and wireless co-location

(Note: this category includes a large number of low value

rural sites)

•A further ~$75m of land and buildings

assets are in LFC and other non-UFB

areas that may become surplus – unless

required as key fibre transport sites.

Exploring Option 6

Asset Optimisation on High

Sites and Property Sales

82
INVESTOR DAY 2024

MAR and RAB outlook provides certainty to 2028

•Expect final MAR (due next week) to be higher than draft, given final expenditure allowances and our

depreciation tilt

•Strong MAR tailwinds in PQP2: WACC 7.68%; ~$200m wash-up; ~$85m tax building block from 2028; CPI

wash-up in year 1; CIP ‘benefit’ deduction reduces ~$6m with refinancing

•We expect to add $10m-$20m opex p.a. (to be recovered via wash-up) as copper shuts down in CNU fibre areas

from end 2026

•Expect core RAB to grow from $4.77bn (Dec 2023) to ~$5.2bn through PQP2, subject to depreciation tilt


PQP2

allowances

2025202620272028

Opex*$189.6m$196.3m$200.7m$202.9m

Capex**$327.6m$290.6m$261.3m$260.0m

PQP2 MAR 2025202620272028

Draft MAR$908m$947.4m$983.1m$1,017.9m

* opex allowance excludes ~$20m p.a. of pass-through costs included in MAR

** capex allowance may increase subject to installation demand and any future incentive proposal

83
INVESTOR DAY 2024

A digital infrastructure business maximising long-term value and returns

Capital management principles and policy

Dividend policy: pay an ordinary dividend of 70% to 90% (on average, over time) of net cash flow from

operating activities less

sustaining capital expenditure

Capital allocation

underpinned by

free cash flow

from an essential

regulated

infrastructure

asset

Deliver a

sustainable

growing dividend,

at least in real

terms

Use balance sheet

to fund

discretionary

growth capex - up

to 4.75x

ND/EBITDA

Discretionary

growth capex

must deliver

greater value

than returning

funds to

shareholders

84
Q and A

Recap: Fast track to an all-fibre future
85

INVESTOR DAY 2024

New market

challenger

posture

supports

push for

80% uptake

Regulatory

settings on

fibre provide

clarity and

stability for

next 4 years

Focus on

leveraging our

infrastructure,

with new

market

adjacencies to

explore

Copper

retirement

provides

opportunities

for

efficiencies

We are

enabling

better futures

for Aotearoa

We’re

moving

quickly to

become an

all -fibre

business by

2030

86
Thanks for

joining us

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.