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Green Cross Health Limited 2025 Annual Report

Annual Report25 June 2025GXHHealthcare

ANNUAL
REPORT

2025

02
| GREEN CROSS HEALTH

Unichem Pharmacies

Life Pharmacies

The Doctors Medical Centres

416,500

enrolled patients

doctors

407

328

pharmacies

28048

65

medical

centres

2

million

loyalty members

nurses

409

Our Purpose: Working together to support healthier communities.

We are passionately commited to the health and wellness of New Zealand, and to providing the best care

and advice to our communities. This is our promise.

Who we are

nurse

practitioners

27

As at 31 March 2025

health

improvement

specialists

39

Contents
The Company

The year at a glance 04

Company report 06

Company report - Pharmacy division 08

Company report - Medical division 10

Financials

Directors' declaration 13

Independent auditor's report 14

Group financial statements 18

Notes to the consolidated financial statements 22

Governance

Group entities 48

Board of Directors 52

Corporate governance 55

Independent assurance report 64

Climate-related disclosures 68

Other disclosures 76

Shareholder information 81

Company directory 83

04
| GREEN CROSS HEALTH

The year at a glance

Divisional Performance

Group Performance

$21.5m

Pharmacy Operating Profit

$19.5m

Medical Operating Profit

$38.7m$523.8m

Group RevenueOperating Profit/EBIT

$181.0m $16.0m

Net Profit After TaxNet Assets

Annual Report 2025 |
05

So let’s start with the plain English version of our accounts. If you are interested, more details can be found in the

financial statements and notes further on in this report.

2025

$’000

2024

$’000

We generate revenue from two sources

Pharmacy retail and dispensary370,372363,644

Medical services153,386140,271

Our costs to operate are primarily

Wages and salaries191,229 180,812

Costs of products sold222,919 214,592

Other costs (marketing, governance, communications etc)49,99152,356

Lease expense, depreciation and amortisation 22,479 24,843

Impairment7 716

After all income and expenses, we earned

Profit before tax 28,83622,420

Tax expense(8,093) (6,591)

Profit after tax20,743 15,829

Loss from discontinued operation, net of tax-(276)

Non-controlling interest(4,768)(3,796)

Profit after tax attributable to the Parent shareholders15,975 11,757

Financial Summary

What happened to the profit and where did the cash go?

We started the year with a bank balance of23,402 58,215

Our profit after tax (after adjusting for non-cash items) was*27,67025,715

We bought and sold various businesses(1,365)(9,990)

We bought fixed assets(5,838)(7,399)

We (repaid)/drew bank borrowings(10,509)11,408

We paid dividends to our shareholders(6,484) (48,895)

We paid dividends to our minority partners(2,560)(3,061)

Our working capital changed1,883(2,591)

We ended the year with a bank balance of26,19923,402

So what is the equity book value**

We have total assets of386,237382,882

We have total liabilities of(205,238) (212,823)

So our equity book value is180,999170,059

Which represents a net asset value for each share of (cents)**126.0118.5

* Includes repayment of lease principal and interest expense of $21.0m (2024: $20.4m) under NZ IFRS 16.

** Comparative information has been restated.

The Company

06
| GREEN CROSS HEALTH

5.1

%

Pharmacy Division shows same

store sales increase of 5.1%

Results summary

Operating Revenue of $523.8m.

Operating Profit (EBIT) of $38.7m.

Net Profit After Tax Attributable to Shareholders of $16.0m.

Pharmacy Operating Profit of $21.5m.

Medical Operating Profit of $19.5m.

Investment in growth of $7.3m, including two equity investments (one pharmacy, one medical

centre), site refurbishments and investment in technology.

2.75cps dividend declared, to be paid on 23 June 2025.

Company

report

Green Cross Health delivered Net

Profit After Tax Attributable to

Shareholders of $16.0m over the

last twelve months.

This year the Company has navigated not only a difficult economic environment, but also a challenging primary

healthcare landscape. Amidst inflationary pressures, insufficient government funding and constrained consumer

spending, a focus on cost control and evolving the operating model has sustained results. Over the last five

years, the Company has invested in excess of $85 million in technology improvements, site refurbishments and

acquisitions to improve and expand the Company’s primary care offering. The Company remains cautious on

consumer sentiment and economic recovery with both divisions focussed on providing care to New Zealand

communities to achieve organic growth.

Annual Report 2025 |
07

48.5

2022202420232025

34.3

523.8

38.7

31.8

2022

493.6

2024

478.1

2023

503.9

2025

Dividend

The Board has declared a final dividend of 2.75 cents per share (final FY25 dividend) to be paid in June 2025.

This brings the total dividends declared in respect of the FY25 year to 5.25 cents per share.

Green Cross Health future focus

The Board is cautious on the timing and pace of economic recovery. Over the next 12 months, the Company

will focus on expanding clinical services through Care & Advice Health Hubs in Unichem and Life pharmacies

to maximise access for patients to additional services and will continue advocating for the extension of

pharmacist scope of practice. Investment in technology and people is a priority to ensure continuous

improvement in the operating model and clinical environment to deliver high quality patient care. Green Cross

Health urges Health New Zealand to permit direct funding to practices, enabling more resources to reach

frontline general practice while supporting medical teams to reduce unnecessary administrative tasks and

maximise time for patient activity.

Thank you to our team

The Company acknowledges the hard work of our team members serving communities across New Zealand.

Their dedication, compassion and expertise have made a significant difference in the lives of many patients.

Thank you for your efforts, commitment and ability to adapt, constantly providing the highest quality care and

advice. Together we will continue to make a positive impact in healthcare and Green Cross Health will foster

professional development to ensure our team is trained and well-positioned to deliver essential healthcare

advice and services.

Group Operating Revenue

From Continuing Operations

($m)

before interest and tax

Group Operating Profit From

Continuing Operations ($m)

The Company

08
| GREEN CROSS HEALTH

Revenue in Pharmacy increased 2% to $370.4m while Operating Profit for the period increased to $21.5m driven

by top line growth and store optimisation completed in the prior period.

The Care & Advice Health Hub was launched within Unichem and Life Pharmacies to support the increasing

demand for essential pharmacy services and raise consumer awareness of the clinical services available at

pharmacies through branding and consistency in services offered across the network. Improvement in the

ranging of complementary pharmacy health and wellness products further enhances the service offering. The

network is on track to achieve 200 Care & Advice Health Hub branded pharmacies by the end of the calendar

year.

Retail sales continued to be challenging in the period. A new store concept, Beauty by Life, was unveiled under

the Life brand to modernise the beauty and wellness offering and reinforce the brand’s market position. The

refreshed concept has introduced new product ranges, supplemented by beauty services to enrich customer

experience and appeal to a broader market. The first Beauty by Life opened at the Life Newmarket store in

November and will be extended to further sites in the coming year.

Pharmacy

division

Unichem, Life Pharmacy

and PillDrop

The Green Cross Health network

dispensed over 38 million prescriptions

across its network of 328 pharmacies, a

growth of two million prescriptions with

same stores prescriptions up 4% year-

on-year. Unichem and Life pharmacies

administered over 326,000 vaccinations,

a 2% increase on the prior year with a

41% increase in non-flu vaccinations.

Living Rewards membership grew by

3% to over 2.09 million members, with

members spending 50% more than

non-members.

328

stores

2.09

million

loyalty members

Annual Report 2025 |
09

The upgraded Life Pharmacy ecommerce platform now offers customers a seamless experience including

browsing stock availability online before visiting a store along with having the ability to shop online and collect

the item in store, with 5,000 products purchased through click & collect since the capability was deployed late

last year. The partnership with Uber Eats continues to build momentum and 149 pharmacies across the

network are now able to service customer needs with on-demand delivery across the country.

Highlights

Pharmacy division Operating Revenue for the period of $370.4m.

Pharmacy division Operating Profit for the period of $21.5m.

326,000 vaccinations administered including a 41% increase in non-flu vaccinations.

Living Rewards membership growth to 2.09m members.

Green Cross Health pharmacies dispensed over 38 million prescriptions, a 4% increase on a

same store basis.

11 core clinical services available in all Care & Advice Health Hubs.

Modernising the Life brand instore experience with the introduction of 'Beauty by Life'.

2022202420232025

Pharmacy Operating

Profit ($m)

before interest and tax

35.9

21.1

Pharmacy Operating

Revenue ($m)

2022

367.1

202420232025

360.4

363.6

19.3

21.5

370.4

Future focus

Expand clinical services through Care & Advice Health Hubs to support revenue growth.

Offer differentiated brands and products supplemented with professional instore experience.

Improve customer accessibility through omni-channel experience and reward customer loyalty.

Leverage trusted brands and advocate for extended pharmacist scope of practice.

Enhance workforce productivity, manage margins and control occupancy costs.

The Company

10
| GREEN CROSS HEALTH

65

medical centres

416,500

enrolled patients

Medical

division

The Doctors and

The Doctors Online

The division consists of 65

medical centres serving the

largest enrolled patient base

in New Zealand. During the

period, further investment was

made in centre refurbishments

and digital services to

maximise patient experience.

The telehealth service was

rebranded to The Doctors Online

to better align with its service

offering. Revenue for the period

increased to $153.4m.

Medical Revenue increased by 9% to $153.4m, with Operating Profit of $19.5m following annualisation of

acquisitions. The restructuring of the cost base completed in the second half of last year and operational

improvement contributed to the financial performance for the year.

Following a period of strategic acquisitions, the Medical division shifted focus to consolidating its network to

strengthen internal operations and maximise patient experience. Two medical practices underwent substantial

refurbishments to add capacity for more patients to be seen in an upgraded clinical environment. Digital services

are fundamental in administering patient care and over 120,000 active users are signed up on The Doctors

App, booking an average of 20,000 appointments per month through this service, enabling enhanced patient

engagement and service efficiency.

Given the national shortage of general practitioners, workforce constraints are an ongoing challenge. In response,

the division is progressing towards a team-based care model to build greater capacity within practices. This has

led to the creation of new roles to provide patient care, with Nurse Practitioners, Extended Care Paramedics and

Physician Associate roles being added across the network. The shift to the National Hauora Coalition Primary

Health Organisation has enabled the establishment of 25 Health Improvement Practitioner and 14 Health Coach

roles offering patients direct access to mental health and wellbeing support.

The telehealth service was rebranded to The Doctors Online during the year and plays a pivotal role in assisting

medical centres with virtual locum services and improving patient access to essential health services. The

Government’s announcement of new national funding for virtual care services is expected to further advance the

use of virtual care.

Annual Report 2025 |
11

Medical Operating

Revenue ($m)

Medical Operating

Profit ($m)

before interest and tax

2022

111.0

20242023

133.2

2025

16.0

2022202420232025

16.2

140.3

15.0

153.4

19.5

Future focus

Deliver organic growth to the patient base through innovative care model and investment to

add capacity.

Lobby Health New Zealand for direct funding to enable more resources to reach frontline general

practice and reduce unnecessary administrative tasks.

Strengthen The Doctors brand by enhancing its visibility and reinforcing its reputation for trusted

healthcare.

Invest in technology to grow digital services and improve patient access.

Operational and clinical improvement to deliver workforce productivity and continuous improvement

in the operating model.

Highlights

Medical division Operating Revenue for the period of $153.4m.

Medical division Operating Profit for the period of $19.5m.

Enrolled patients of 416,500, New Zealand's largest general practice enrolled patient base.

Telehealth services rebranded to The Doctors Online.

39 new roles to directly support patient mental health and wellbeing.

Two significant refurbishments to increase capacity and enhance the clinical environment to better

accommodate patient needs.

The Company

12
| GREEN CROSS HEALTH

Financials

Directors' declaration 13

Independent auditor's report 14

Group financial statements

Consolidated statement of comprehensive income 18

Consolidated statement of changes in equity 19

Consolidated statement of financial position 20

Consolidated statement of cash flows 21

Notes to the consolidated financial statements22

Annual Report 2025 |
13

Financials

For the year ended 31 March 2025

In the opinion of the Directors of Green Cross Health Limited, the financial

statements and notes, on pages 18 to 44:

•Comply with New Zealand generally accepted accounting practice and give

a true and fair view of the financial position of the Green Cross Health Limited

Group as at 31 March 2025 and the results of its operations and cash flows for

the year ended on that date.


Have been pr

epared using appropriate accounting policies, which have been

consistently applied and supported by reasonable judgements and estimates.

The Directors believe that proper accounting records have been kept which enable,

with reasonable accuracy, the determination of the financial position of the Group

and facilitate compliance of the financial statements with the Financial Reporting

Act 2013.

The Directors consider that they have taken adequate steps to safeguard the

assets of the Group, and to prevent and detect fraud and other irregularities.

Internal control procedures are also considered to be sufficient to provide

reasonable assurance as to the integrity and reliability of the financial statements.

The Directors are pleased to present the financial statements of Green Cross

Health Limited for the year ended 31 March 2025.

For and on behalf of the Board of Directors:

Kim Ellis

Chair

28 May 2025

Carolyn Steele

Director

28 May 2025

Directors’ declaration

14
| GREEN CROSS HEALTH

Report on the audit of the consolidated financial statements

Opinion

We have audited the accompanying consolidated financial statements which comprise:


The consolidated statement of financial position as at 31 Mar

ch 2025;

•The consolidated statements of comprehensive income, changes in equity and cash flows for the

year then ended; and

•Notes, including material accounting policy information and other explanatory information.

In our opinion, the accompanying consolidated financial statements of Green Cross Health Limited (the

Company) and its subsidiaries (the Group) on pages

18 to 44 present fairly, in all material respects:

• The Group’s financial position as at 31 March 2025 and its financial performance and cash flows for

the year ended on that date;

•In accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ

IFRS) issued by the New Zealand Accounting Standards Board and International Financial Reporting

Standards issued by the International Accounting Standards Board.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (New Zealand)

(ISAs (NZ)). We believe that the audit evidence we have obtained is sufficient and appropriate to provide

a basis for our opinion.

We are independent of Green Cross Health Limited in accordance with Professional and Ethical

Standard 1 International Code of Ethics for Assurance Practitioners (including International

Independence Standards) (New Zealand) issued by the New Zealand Auditing and Assurance Standards

Board and the International Ethics Standards Board for Accountants’ International Code of Ethics for

Professional Accountants (including International Independence Standards) (IESBA Code), as applicable

to audits of financial statements of public interest entities. We have also fulfilled our other ethical

responsibilities in accordance with Professional and Ethical Standards 1 and the IESBA Code.

Our responsibilities under ISAs (NZ) are further described in the Auditor’s responsibilities for the audit of

the consolidated financial statements section of our report.

Our firm has also provided other services to the Group in relation to tax compliance and advisory.

Subject to certain restrictions, partners and employees of our firm may also deal with the Group on

normal terms within the ordinary course of trading activities of the business of the Group. These matters

have not impaired our independence as auditor of the Group. The firm has no other relationship with, or

interest in, the Group.

Emphasis of matter

We draw attention to Note 24 of the consolidated financial statements, which describes the restatement

of the opening balance, and the comparative period in relation to Contract Liabilities. Our opinion is not

modified in respect of this matter.

Independent

auditor’s report

To the shareholders of Green Cross Health Limited

Annual Report 2025 |
15

Materiality

The scope of our audit was influenced by our application of materiality. Materiality

helped us to determine the nature, timing and extent of our audit procedures and

to evaluate the effect of misstatements, both individually and on the consolidated

financial statements as a whole. The materiality for the consolidated financial

statements as a whole was set at $1.4m determined with reference to a benchmark

of Group's Profit Before Tax. We chose the benchmark because, in our view, this is

a key measure of the Group’s performance.

Key audit matters

Key audit matters are those matters that, in our professional judgement, were

of most significance in our audit of the consolidated financial statements in the

current period. We summarise below those matters and our key audit procedures

to address those matters in order that the shareholders as a body may better

understand the process by which we arrived at our audit opinion.

Our procedures were undertaken in the context of and solely for the purpose of

our audit opinion on the consolidated financial statements as a whole and we do

not express discrete opinions on separate elements of the consolidated financial

statements.

The key audit matter: Impairment of non-current assets

Refer to note 13 to the financial statements.

The Group has grown significantly through acquisitions in its Pharmacy and Medical

business units which has resulted in the recognition of goodwill in the amount of

$86.9 million, and $76.9 million, respectively.

In the event the business units underperform compared to their business cases,

there is a risk that the goodwill arising on acquisition may no longer be supported.

As disclosed in note 13, the Group performs an annual impairment test of goodwill

and uses a discounted cash flow model to determine the recoverable amount of its

business units to which goodwill has been allocated.

In performing this assessment, assumptions are made in respect of future economic

and market conditions. Cashflow forecasts include consideration of the Group’s

strategic business plans for each business unit and their impact on forecast sales

and operating costs. Additionally, management determined terminal growth rates

and discount rates which reflect an assessment of the time value of money and the

risks specific to each business unit.

The annual impairment test performed by the Group was significant to our audit

due to the magnitude of the goodwill balance and because the assessment

process involved judgement about the future performance of the business units.

The market capitalisation deficit that exists at balance date is an indicator of

impairment.

How the matter was addressed in our audit

Our audit procedures included:


Ensuring the allocation of goodwill to the Gr

oup’s business units is appropriate;


Evaluating the methodology, mathematical accuracy and assumptions applied

in the discounted cash flow models. We used our own valuation specialists to

assist us with the consideration of terminal gr

owth and discount rates;


Challenging management’

s cash flow assumptions over projected cash, and

the expected impact of the Group’s business plans for each business unit by

reference to their historical performance and the internal and external factors

that influence their operations;


Performing sensitivity analysis around the key assumptions used in the models;

Financials

16
| GREEN CROSS HEALTH

Independent auditor's report

(continued)

•Reviewing the appropriateness of related disclosures in the consolidated financial

statements; and

•Challenged management on whether the market capitalisation deficit is an indicator

of impairment and challenged management's earnings assumptions used in the

value in use calculations.

We did not identify any factors that were materially inconsistent with management’s

overall conclusions.

Other information

The Directors, on behalf of the Group, are responsible for the other information

included in the Group’s Annual Report. The other information comprises the Directors

Declaration included in the Group's Annual Report, but does not include the

consolidated financial statements and our Auditor's Report thereon. The Annual Report

is expected to be made available to us after the date of this auditor’s report.

Our opinion on the consolidated financial statements does not cover any other

information and we do not express any form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements our responsibility

is to read the other information and in doing so, consider whether the other information

is materially inconsistent with the consolidated financial statements or our knowledge

obtained in the audit or otherwise appears materially misstated.

When we read the Annual Report, if we conclude that there is a material misstatement

therein, we are required to communicate the matter to the Directors.

Use of this independent auditor’s report

This independent auditor’s report is made solely to the shareholders. Our audit work

has been undertaken so that we might state to the shareholders those matters we are

required to state to them in the independent auditor’s report and for no other purpose.

To the fullest extent permitted by law, none of KPMG, any entities directly or indirectly

controlled by KPMG, or any of their respective members or employees, accept or

assume any responsibility and deny all liability to anyone other than the shareholders

for our audit work, this independent auditor’s report, or any of the opinions we have

formed.

Responsibilities of Directors for the consolidated financial statements

The Directors, on behalf of the Group, are responsible for:


The preparation and fair presentation of the consolidated financial statements

in accordance with NZ IFRS issued by the New Zealand Accounting Standards

Board and the International Financial Reporting Standards issued by the

International Accounting Standards Board;


Implementing necessary inter

nal control to enable the preparation of a

consolidated set of financial statements that is free from material misstatement,

whether due to fraud or error; and

Annual Report 2025 |
17

•Assessing the ability of the Group to continue as a going concern. This

includes disclosing, as applicable, matters related to going concern and using

the going concern basis of accounting unless they either intend to liquidate or

to cease operations or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the consolidated financial

statements

Our objective is:


T

o obtain reasonable assurance about whether the financial statements as a

whole are free from material misstatement, whether due to fraud or error; and


To issue an independent auditor’s report that includes our opinion.

Reasonable assurance is a high level of assurance, but is not a guarantee that

an audit conducted in accordance with ISAs NZ will always detect a material

misstatement when it exists.

Misstatements can arise from fraud or error. They are considered material if,

individually or in the aggregate, they could reasonably be expected to influence

the economic decisions of users taken on the basis of the consolidated financial

statements.

A further description of our responsibilities for the audit of the consolidated

financial statements is located at the External Reporting Board (XRB) website at:

https://www.xrb.govt.nz/standards/assurance-standards/auditors-responsibilities/

audit-report-1-1/

This description forms part of our independent auditor’s report.

The engagement partner on the audit resulting in this independent auditor’s report

is Jodi Newth.

For and on behalf of

KPMG

Auckland

28 May 2025

Financials

18
| GREEN CROSS HEALTH

Notes2025

$’000

2024

$’000

Continuing operations

Operating revenue4523,758503,915

Operating expenditure6.2(467,264)(452,080)

Depreciation and amortisation expense11,13(4,770)(6,254)

Depreciation - leases12(14,584) (14,269)

Impairment11,13(7)(716)

Share of equity accounted net earnings151,5901,198

Operating profit before interest and tax38,72331,794

Interest income588900

Interest expense(2,101)(2,549)

Interest expense - leases(8,374)(7,725)

Net interest expense(9,887)(9,374)

Profit before tax28,83622,420

Income tax expense7(8,093)(6,591)

Profit from continuing operations20,74315,829

Discontinued operation

Loss from discontinued operation, net of tax-(276)

Profit for the year20,74315,553

Other comprehensive income for the year, net of tax - -

Total comprehensive income for the year

20,74315,553

Attributable to:

Shareholders of the Parent 15,97511,757

Non-controlling interest4,7683,796

20,743 15,553

Earnings per share

Basic earnings per share (cents)811.138.20

Diluted earnings per share (cents)811.108.18

Earnings per share - continuing operations

Basic earnings per share (cents)811.138.39

Diluted earnings per share (cents)811.108.37

The accompanying Notes to the Consolidated Financial Statements on pages 22 to 44 form part of the consolidated financial statements.

Consolidated statement

of comprehensive income

For the year ended 31 March 2025

Annual Report 2025 |
19

Consolidated statement

of comprehensive income

For the year ended 31 March 2025

NotesShare

capital

$’000

Share

based

payment

reserve

$'000

Retained

earnings

$’000

Non-

controlling

interest

$’000

Total

equity

$’000

Balance as at 1 April 2023 (As reported)90,760583100,06510,597202,005

Restatement of contract liabilities24--3,451-3,451

Balance as at 1 April 2023 (Restated)90,760583103,51610,597205,456

Profit or loss for the year--11,7573,79615,553

Total comprehensive income for the year--11,757 3,79615,553

Distributions to non-controlling interests---(3,543)(3,543)

Impacts of other transactions--(52)1,490 1,438

Dividends to shareholders9--(48,895)-(48,895)

Performance share rights charged to SOCI-50--50

Performance share rights vested20183(183)---

Balance as at 31 March 2024 (Restated)*90,943 45066,32612,340 170,059

Balance as at 1 April 2024 (Restated)90,943 45066,326 12,340170,059

Profit or loss for the year--15,9754,76820,743

Total comprehensive income for the year--15,9754,76820,743

Distributions to non-controlling interests---(2,275)(2,275)

Impacts of other transactions--(840)(419)(1,259)

Dividends to shareholders9--(6,484)-(6,484)

Performance share rights charged to SOCI-215--215

Performance share rights vested20150(150)---

Balance as at 31 March 202591,09351574,97714,414180,999

The accompanying Notes to the Consolidated Financial Statements on pages 22 to 44 form part of the consolidated financial statements.

Consolidated statement

of changes in equity

For the year ended 31 March 2025

Financials

* Comparative information has been restated, refer Note 24.

20
| GREEN CROSS HEALTH

ASSETS

Notes2025

$’000

2024*

(Restated)

$’000

Current assets

Cash and cash equivalents26,19923,402

Trade and other receivables1022,72425,549

Inventories33,16730,445

Total current assets82,09079,396

Non-current assets

Other receivables102,4482,693

Property, plant and equipment1119,74018,979

Right-of-use assets1296,27997,084

Intangible assets13165,947165,937

Deferred tax asset1412,27511,977

Equity accounted group investments157,4586,816

Total non-current assets304,147303,486

Total assets386,237382,882

LIABILITIES

Current liabilities

Trade payables and accruals1669,38867,303

Income taxes payable16685 937

Borrowings171,8552,573

Lease liabilities1212,74113,098

Total current liabilities84,66983,911

Non-current liabilities

Borrowings1722,58132,372

Lease liabilities1297,98896,540

Total non-current liabilities120,569128,912

Total liabilities205,238212,823

Net assets180,999170,059

EQUITY

Share capital91,09390,943

Share based payment reserve515450

Retained earnings74,97766,326

Total equity attributable to shareholders of the Parent166,585157,719

Non-controlling interest14,41412,340

Total equity180,999170,059

The accompanying Notes to the Consolidated Financial Statements on pages 22 to 44 form part of the consolidated financial statements.

Consolidated statement

of financial position

As at 31 March 2025

* Comparative information has been restated, refer Note 24.

Annual Report 2025 |
21

Consolidated statement

of financial position

As at 31 March 2025

Notes2025

$’000

2024

$’000

Cash flows from operating activities

Dividends received151,0751,852

Receipts from customers526,583504,862

Interest received588 900

Payments to suppliers and employees(466,971)(453,638)

Net income taxes(8,634)(8,019)

Net cash inflow from operating activities1852,64145,957

Cash flows from investing activities

Purchases of property, plant, equipment and software intangibles(5,838)(7,399)

Acquisition of interests in equity accounted investments15(127)(323)

Acquisition of interests in subsidiary and non-controlling interests(1,366)(10,178)

Disposal of discontinued operation-(276)

Net cash outflow from investing activities(7,331)(18,176)

Cash flows from financing activities

Proceeds from borrowings1,55841,220

Repayments of borrowings(12,067)(29,812)

Payment of lease liabilities(12,577)(12,641)

Interest expense(2,137)(2,467)

Interest expense - leases(8,374)(7,725)

Distributions to non-controlling interest(2,560)(3,061)

Dividend paid9(6,484)(48,895)

Net cash outflow from financing activities(42,641)(63,381)

Net increase/(decrease) in cash and cash equivalents2,669(35,600)

Cash and cash equivalents at the beginning of the financial year23,40258,215

Cash acquired: business combinations5128787

Cash and cash equivalents at end of year26,19923,402

Reconciliation of closing cash and cash equivalents to the consolidated statement of

financial position

Cash and cash equivalents26,19923,402

Closing cash and cash equivalents26,19923,402

The accompanying Notes to the Consolidated Financial Statements on pages 22 to 44 form part of the consolidated financial statements.

Consolidated statement

of cash flows

For the year ended 31 March 2025

Financials

22
| GREEN CROSS HEALTH

1.Reporting entity

Green Cross Health Limited (the “Parent” or

the “Company”) is a New Zealand company

registered under the Companies Act 1993 and is

an FMC entity for the purposes of the Financial

Reporting Act 2013 and the Financial Markets

Conduct Act 2013. The Financial Statements

have been prepared in accordance with these

Acts. The Company is listed on the New Zealand

Stock Exchange (“NZX”).

The consolidated financial statements of Green

Cross Health Limited comprise the Parent, its

subsidiaries, and its interest in associates and joint

ventures (together referred to as the “Group”).

2.Basis of preparation of

financial statements

(a) Statement of compliance

The consolidated financial statements have

been prepared in accordance with New Zealand

Generally Accepted Accounting Practice

(“NZ GAAP”). They comply with New Zealand

equivalents to International Financial Reporting

Standards (“NZ IFRS”), and other applicable

Financial Reporting Standards, and authoritative

notices as appropriate for a Tier one for profit

entity. They also comply with International

Financial Reporting Standards.

The financial statements were approved by the

Board of Directors on 28 May 2025.

(b) Basis of measurement

The financial statements of the Group are

prepared under the historical cost basis unless

otherwise noted within the specific accounting

policies below.

(c) Changes in accounting policy

The Group has consistently applied the following

accounting policies to all periods presented in

these consolidated financial statements, except

as mentioned below.

(d) Comparatives

Comparative information has been restated.

See Note 24.

(e) Functional and presentation currency

These financial statements are presented in

New Zealand dollars ($), which is the functional

currency of the entities of the Group. All financial

information presented in New Zealand dollars

has been rounded to the nearest thousand.

(f) Significant estimates and judgements

The preparation of financial statements

in conformity with NZ IFRS requires the

Directors to make judgements, estimates

and assumptions that affect the application

of policies and reported amounts of assets,

liabilities, income and expenses. The estimates

and associated assumptions are based on

historical experience and various other factors

that are believed to be reasonable under the

circumstances, the results of which form the

basis for making judgements about carrying

values of some assets and liabilities. Actual

results may differ from these estimates.

In authorising the financial statements for the

year ended 31 March 2025, the Directors have

ensured that the specific accounting policies

necessary for the proper understanding of

the financial statements have been disclosed,

and that all accounting policies adopted are

appropriate for the Group’s circumstances and

have been consistently applied throughout the

year for all Group entities for the purposes of

preparing the consolidated financial statements.

The estimates and underlying assumptions

are reviewed on an ongoing basis. Revisions

to accounting estimates are recognised in

the period in which the estimate is revised if

the revision affects only that period, or in the

period of revision and future periods if the

revision affects both current and future periods.

Information about the significant areas of

judgement exercised or estimation in applying

accounting policies that have had a significant

impact on the amounts recognised in the

financial statements are described as follows:

Notes to the consolidated

financial statements

For the year ended 31 March 2025

Annual Report 2025 |
23

Notes to the consolidated

financial statements

For the year ended 31 March 2025

(i) Classification of investments

Classifying investments as either subsidiaries,

associates or joint ventures requires the

Directors to assess the degree of influence

which the Group holds over the investment.

In arriving at a conclusion the Directors take

into account the constitutional structure of

the investment, governance arrangements,

current and future representation on the Board

of Directors, and all other arrangements which

might allow influence over the operating and

financial policies of the investment.

(ii) Impairment of goodwill and indefinite life

intangible assets

The carrying values of goodwill and intangible

assets with an indefinite useful life, are

assessed at least annually to ensure that they

are not impaired. This assessment requires

the Directors to estimate future cash flows

to be generated by cash generating units to

which goodwill and intangible assets with

indefinite useful lives have been allocated.

Estimating future cash flows entails making

judgements including the expected rate of

growth of revenues and expenses, margins

and market shares to be achieved, and the

appropriate rate to apply when discounting

future cash flows. Note 13 of these financial

statements provides more information on the

assumptions the Directors have made in this

area and the carrying values of goodwill and

indefinite life intangible assets. As the outcomes

in the next financial period may be different to

the assumptions made, it is impracticable to

predict the impact that could result in a material

adjustment to the carrying amount.

(iii) Accounting for leases under NZ IFRS 16

In determining the right-of-use assets and lease

liabilities a number of estimates and judgements

have been made by management. These

include determining the applicable incremental

borrowing rates and assessment of the lease

terms, including any rights of renewal and

whether it is reasonably certain they will be

exercised. See Note 12.

(g) Subsidiaries

Subsidiaries are entities that are controlled by

the Group as defined in NZ IFRS 10. Control

exists when the Group is exposed to, or has

rights to, variable returns from its involvement in

the investee and has the ability to affect those

returns through its power over the investee.

Power arises when the Group has existing

rights to direct the relevant activities of the

investee, i.e. those that significantly affect the

investee’s returns. Control is assessed on a

continuous basis.

The Group consolidates the results of its

subsidiaries from the date that control

commences until the date on which control

ceases. At such point as control ceases, it

derecognises the assets, liabilities and any

related non-controlling interests and other

components of equity. Any interest retained in

the former subsidiary is measured at fair value

when control is lost.

The Group discontinues the use of the equity

method from the date when the investment

ceases to be an associate or a joint venture. At

the date the equity method is discontinued, the

difference between the carrying amount of the

associate or a joint venture and the fair value

of any retained interest and any proceeds from

disposing of a part interest in the associate or a

joint venture is included in the determination of

the gain or loss on disposal of the associate or

joint venture.

The Group’s ownership interests in subsidiaries

ranges from 25% to 100% (2024: 25% to

100%). The Group consolidates 35 out of 52

entities where it holds less than half of the profit

shares. This is on the basis that the Group’s

contractual arrangements with these entities

result in them meeting the definition of being

subsidiaries as set out above.

Financials

24
| GREEN CROSS HEALTH

2.Basis of preparation

of financial statements

(continued)

(h) Non-controlling interests

Non-controlling interests are present ownership

interests and are initially measured at either

fair value or the non-controlling interests’

proportionate share of the acquiree’s identifiable

net assets. The choice of measurement basis

is determined on a transaction-by-transaction

basis. Under the proportionate interest method,

goodwill is not attributed to the non-controlling

interest and the Group recognises only its share

of goodwill whereas under fair value, the non-

controlling interest includes its proportionate

share of goodwill.

Changes in the Group’s interest in a subsidiary

that do not result in a change in the control

conclusion are accounted for as transactions

with equity-holders in their capacity as equity

holders.

While the group has 51 (2024: 51) subsidiaries

with non-controlling interests, there are no

subsidiaries with individually material

non-controlling interest.

(i) Transactions eliminated on consolidation

Intra-group balances, and any unrealised

income and expenses arising from intra-group

transactions, are eliminated in preparing the

consolidated financial statements. Unrealised

gains arising from transactions with equity

accounted investees are eliminated against

the investment to the extent of the Group’s

interest in the investee. Unrealised losses are

eliminated in the same way as unrealised gains,

but only to the extent that there is no evidence of

impairment.

(j) Goods and services tax (GST)

The statement of comprehensive income has

been stated so that all components are exclusive

of GST. All items in the statement of financial

position are stated net of GST with the exception

of receivables and payables, which include GST

invoiced.

(k) Statement of cash flows

The statement of cash flows has been prepared

using the direct method subject to the netting of

certain cash flows.

Cash flows in respect of investments and

borrowings that have been rolled-over under

arranged banking facilities have been netted in

order to provide meaningful disclosures.

Cash and cash equivalents comprise cash

balances and call deposits. Bank overdrafts

that are repayable on demand and form an

integral part of the Group’s cash management

are included as a component of cash and cash

equivalents for the purpose of the statement of

cash flows.

Operating activities include all cash received from

all revenue sources and all cash disbursed for all

expenditure sources including taxation refunds

or payments and other transactions that are not

classified as investing or financing activities.

Investing activities reflect the acquisition and

disposal of property, plant and equipment and

intangibles, loans to associates, and investments

in associates, subsidiaries and joint ventures.

Financing activities reflect changes in borrowings

and equity.

(l) Inventory

Inventories are measured at the lower of cost

and net realisable value. The cost of inventories

is based on a weighted average principle, and

includes expenditure incurred in acquiring the

inventories, production or conversion costs

and other costs incurred in bringing them to

their existing location and condition. Inventory

comprises of pharmacy goods held for sale.

(m) Government grants

Grants that compensate the Group for expenses

incurred are recognised in profit and loss as other

income on a systematic basis in the periods in

which the expenses are recognised.

3.New standards and

interpretations issued and

not yet effective

A number of new standards, amendments to

standards and interpretations are not yet effective

for the year ended 31 March 2025. These have

been assessed for applicability to the Group

and the Directors have concluded that they will

not have a significant impact on future financial

statements, except for amendments to NZ IFRS

18 which will require a change in presentation

and disclosure of the consolidated financial

statements effective 1 January 2027.

Annual Report 2025 |
25

4.Segment reporting

The Group has two reportable segments: pharmacy services and medical services. The pharmacy services

segment provides retail and dispensary services and the medical services segment provides GP, nursing

and urgent care services.

The Group’s main operations are in the pharmacy industry providing pharmacy services through

consolidated stores, equity accounted investments and franchise stores. The medical services segment

includes fully owned and equity accounted medical centres, and support services provided to these medical

centres, as well as medical centres outside the Group.

The Board monitors the various revenue streams within each reportable segment separately however, they

do not meet the criteria for separate disclosure due to the following:


Aggregation of the operating segments within each reportable segment is consistent with the core

principle of NZ IFRS 8, i.e. aggregating will not distort the interpretation of the financial statements for

the users;


The operating segments within each reportable segment share the same economic characteristics; and


The natur

e of the products and services, and the nature of the regulatory environment are the same for

the operating segments.

Operating segments

Information about reportable segments from continuing operations

March 2025NotesPharmacy

services

$’000

Medical

services

$’000

Corporate

$’000

Total

$’000

External revenues6.1370,366153,386-523,752

Other income6--6

Total revenue370,372153,386-523,758

Cost of products sold(222,702)(217)-(222,919)

Employee benefit expense(80,589)(110,640)-(191,229)

Lease expenses(2,760)(365)-(3,125)

Other expenses(31,423)(16,284)(2,284)(49,991)

Depreciation and amortisation(2,840)(1,930)-(4,770)

Depreciation - leases(8,744)(5,840)-(14,584)

Impairment(7)-- (7)

Share of equity accounted net earnings1751,415-1,590

Segment profit21,48219,525(2,284)38,723

Interest income588

Interest expense(2,101)

Interest expense - leases(8,374)

Profit before tax28,836

Tax expense(8,093)

Profit after tax

20,743

Non-controlling interest(4,768)

Net profit attributable to the shareholders of

the Parent 15,975

Reportable segment assets270,949126,101(10,813)386,237

Reportable segment liabilities125,35690,695(10,813)*205,238

Financials

* Intersegmental elimination.

26
| GREEN CROSS HEALTH

4.Segment reporting (continued)

March 2024NotesPharmacy

services

$’000

Medical

services

$’000

Corporate

$’000

Total

$’000

External revenues6.1363,559140,254-503,813

Other income8517-102

Total revenue363,644140,271-503,915

Cost of products sold(214,321)(271)-(214,592)

Employee benefit expense(80,028)(100,784)-(180,812)

Lease expenses(3,598)(722)-(4,320)

Other expenses(33,095)(16,776)(2,485)(52,356)

Depreciation and amortisation(4,299)(1,955)-(6,254)

Depreciation - leases(8,793)(5,476)-(14,269)

Impairment(565)(151)-(716)

Share of equity accounted net earnings377821-1,198

Segment profit19,32214,957(2,485)31,794

Interest income900

Interest expense(2,549)

Interest expense - leases(7,725)

Profit before tax22,420

Tax expense(6,591)

Profit after tax

15,829

Loss from discontinued operation, net of tax(276)

Non-controlling interest(3,796)

Net profit attributable to the shareholders of

the Parent 11,757

Reportable segment assets*273,948119,693(10,759)382,882

Reportable segment liabilities*131,52892,054(10,759)**212,823

* Comparative information has been restated, refer Note 24.

** Intersegmental elimination.

Annual Report 2025 |
27

Financials

5.Business combinations

Business combinations during the year include; Sunset Family Doctors Servco Limited and Brookfield Pharmacy.

None of these acquisitions are individually material to the Group's result.

Carrying

value

$’000

Fair value

$’000

Identifiable assets acquired and liabilities assumed

Total assets531531

Total liabilities(229)(229)

Identifiable net assets302302

Consideration transferred

Satisfied by:

Cash consideration 1,117

Deferred consideration -

Contingent consideration-

Total consideration1,117

Less cash acquired (included in assets above) (128)

Net consideration 989

Goodwill

Goodwill recognised as a result of the acquisitions is as follows:

Total consideration1,117

Identifiable net assets(302)

Goodwill815

The goodwill is attributable mainly to the various patient databases acquired and the synergies expected to be

achieved. None of the goodwill recognised is expected to be deductible for tax purposes.

The amount of revenue included in the consolidated statement of comprehensive income is $5.0m with a net profit

after tax of $0.1m in respect of the entities acquired during the year.

If the acquisitions had occurred on 1 April 2024, management estimates that consolidated operating revenue would

have been $525.3m, and consolidated profit after tax for the year would have been $20.8m for continuing operations.

28
| GREEN CROSS HEALTH

6.Operating performance

6.1 Revenue

Revenue from contracts with customers

2025

$’000

2024

$’000

Pharmacy retail and dispensary333,886323,799

Other pharmacy services36,48039,760

Medical services153,386140,254

523,752503,813

Disaggregation of contract revenueReportable segments

Pharmacy

services

$’000

Medical

services

$’000

Total

$’000

Year ended 31 March 2025

Timing of revenue recognition

Transferred at a point in time356,23868,998425,236

Transferred over time14,12884,38898,516

370,366153,386523,752

Year ended 31 March 2024

Timing of revenue recognition

Transferred at a point in time351,86361,804413,667

Transferred over time11,69678,45090,146

363,559140,254503,813

Pharmacy retail and dispensing services

Pharmacy retail and dispensary services include retail sales, dispensing, professional advisory and care services. For

all these services control is considered to pass to the customer at the point when the customer can use or otherwise

benefit from the goods and services. For retail sales, control passes at point of sale. Retail sales are predominantly by

credit card, debit card or in cash.

The Group operates its own Living Rewards loyalty programme. Loyalty points earned during a sale transaction

are deferred to liabilities (net of estimated points expiry), and are recognised as revenue when the Living Rewards

member redeems their points.

Other pharmacy services

These mainly include franchise fees, supplier income and other service revenue. Control for franchise services pass

over time as the services are delivered over the term of the franchise agreement. Payment terms for franchise fees is

generally 20 to 30 days. Supplier income is earned, as promotional services are rendered over a specified time period

by the Group. Payment terms are generally 20 to 30 days.

Medical services

Medical services include capitation and health services and patient fees. Control for capitation and health services

passes over time as the healthcare services are delivered to the patient over a certain time period. Payments terms

are generally 20 to 30 days. Patient fees are earned at a point in time. Control passes to the customer when service

has been delivered to a customer. Patient fees are predominantly by credit card, debit card or in cash.

Annual Report 2025 |
29

Financials

Contract assets and contract liabilities

Current contract assets represent revenue where the service has been provided but not yet invoiced to the customer.

When the customer has been invoiced, any outstanding balances are included in receivables. Contract liabilities

reflect payments received for services that have not yet been provided and the payments will be recognised as

revenue over time.

Costs directly related to the acquisition of a contract or renewal of an existing contract are capitalised and amortised

over the life of the contract. Cost relating to fulfilling a contract are only capitalised if they meet the recognition criteria

under NZ IFRS 15. Costs incurred in obtaining a contract are only capitalised to the extent they are incremental.

Contract balances

The following table provides information, about receivables, contract assets and contract liabilities from contracts with

customers:

Significant changes in the contract assets and the contract liabilities during the period are as follows:

31 Mar

2025

$’000

31 Mar

2024*

(Restated)

$’000

Trade receivables which are included in trade and other receivables7,14411,008

Contract assets13,92412,514

Contract liabilities(4,312)(4,228)

2025

Contract

assets

2025

Contract

liabilities

2024

Contract

assets

2024*

Contract

liabilities

(Restated)

Revenue recognised that was included in the contract liability

balance at the beginning of the period-4,228-3,210

Transfer from contract assets recognised at the beginning of the

period to receivables12,514-11,457-

* Comparative information has been restated, refer Note 24.

6.2 Operating expenditure2025

$’000

2024

$’000

Cost of products sold 222,919214,592

Employee benefit expense 191,229180,812

Lease expenses3,1254,320

Other expenses48,43651,155

Audit fees368347

Other services provided by auditors139288

Directors’ fees in respect of the Parent company 453453

Directors’ fees in respect of the subsidiary companies309254

Bad debts written off and movement in doubtful debt provision286(141)

467,264452,080

Auditor’s remuneration to KPMG comprises:

Annual audit of financial statements351322

Annual audit of financial statements – prior year1725

368347

Other services provided by auditors:

Taxation services139143

Other services-145

139288

Taxation services relate to compliance and related services, and tax support.

Other services relates to a retail product category review.

30
| GREEN CROSS HEALTH

7.Income tax expense

Notes2025

$’000

2024

$’000

Current tax expense(8,391)(6,877)

Deferred tax benefit14298286

Total tax expense(8,093)(6,591)

Imputation credit account:

Available for use in subsequent periods $24.6m (2024: $19.2m)

Numerical reconciliation between tax expense and pre-tax accounting profit

Profit before tax28,83622,420

Income tax expense at 28%(8,074)(6,278)

Deduct tax effects of adjustments:

Other(19)(313)

(8,093)(6,591)

Taxation accounting policy

Income tax expense is charged to profit and loss and comprises current tax and deferred tax, unless it relates to

an item recognised in other comprehensive income or equity in which case it is recognised in other comprehensive

income or equity.

Current tax is the estimated tax payable on the current period’s taxable income using current tax rates, adjusted for

any under or over accrual in respect of prior periods.

Deferred tax is recognised using the balance sheet approach, allowing for temporary differences between the carrying

amounts of assets and liabilities for accounting purposes and the carrying amounts for tax purposes. A deferred

tax asset is recognised to the extent that it is probable that future taxable profits will be available against which the

temporary differences can be utilised. Deferred tax assets are reviewed at each reporting date and are reduced to the

extent that it is no longer probable that the related benefit will be realised.

Annual Report 2025 |
31

8.Earnings per share

The earnings per share and dividend per share is calculated using the Group’s result divided by the weighted average

number of shares for the listed entity, Green Cross Health Limited.

2025

cents per

share

2024

cents per

share

(Restated)

Basic earnings per share11.138.20

The calculation of basic earnings per share is based on the profit attributable to

equity holders of the Parent and a weighted average number of ordinary shares

issued during the year of 143,579,013 (2024: 143,431,640).

Diluted earnings per share11.108.18

The calculation of diluted earnings per share is based on the profit attributable to

equity holders of the Parent and a weighted average number of ordinary shares

issued during the year after adjustment for the effects of all dilutive ordinary shares

of 143,890,735 (2024: 143,744,827).

Net tangible assets/(liabilities) per share1.93(5.48)

The calculation of net tangible assets/(liabilities) per share is based on net assets/

(liabilities) less deferred tax and intangible assets (refer Note 13 and Note 14) and the

closing number of ordinary shares at the end of the year.

Net assets per share126.04118.54

The calculation of net assets per share is based on net assets and the closing

number of ordinary shares at the end of the year.

2025

$'000

2024

$'000

Earnings per share - continuing operations

Profit from continuing operations20,74315,829

Profit from continuing operations attributable to minority interests

(4,768)(3,796)

Profit from continuing operations attributable to the ordinary equity holders of the

Company used in calculating basic earnings per share

15,97512,033

2025

cents per

share

2024

cents per

share

Basic earnings per share - continuing operations11.13 8.39

Diluted earnings per share - continuing operations11.108.37

Financials

32
| GREEN CROSS HEALTH

9. Dividends

2025 cents

per share

2024 cents

per share

Dividends per share4.50 34.00

In December 2024, Green Cross Health Limited paid an interim dividend of 2.50 cents per qualifying ordinary share to

shareholders, which was fully imputed to 28% (2023: 2.50 cents).

In June 2024, Green Cross Health Limited paid a final dividend of 2.00 cents per qualifying ordinary share to

shareholders, which was fully imputed to 28% (2023: 3.50 cents).

In April 2023, Green Cross Health Limited paid a special dividend of 28.00 cents per qualifying ordinary share to

shareholders, which was fully imputed to 28%.

10.Trade and other receivables

2025

$’000

2024*

(Restated)

$’000

Trade receivables7,14411,008

Provision for doubtful debts(1,967)(1,748)

Contract assets13,92412,514

Accrued income1,201855

Other receivables and prepayments2,4222,920

22,72425,549

Other receivable - non-current asset2,4482,693

11.Property, plant and equipment

2025

$’000

2024

$’000

Opening cost90,80490,164

Acquisitions through business combinations268644

Additions4,9806,440

Disposals(8,570)(2,600)

Assets written off(282)(3,844)

Closing cost87,20090,804

Opening accumulated depreciation71,94471,177

Acquisitions through business combinations139242

Depreciation for the period4,7346,181

Disposals(8,340)(2,225)

Assets written off(189)(3,431)

Closing accumulated depreciation68,28871,944

Closing book value18,91218,860

Work in progress828119

Total property, plant and equipment19,74018,979

* Comparative information has been restated, refer Note 24.

Annual Report 2025 |
33

Property, plant and equipment accounting policy

Property, plant & equipment owned by the Group consists primarily of leasehold improvements and is stated at cost

less accumulated depreciation and any impairment losses. Property, plant & equipment acquired in stages is not

depreciated until the asset is ready for its intended use.

Depreciation is provided on a straight-line basis on all property, plant & equipment components to allocate the cost of

the asset (less any residual value) over its useful life or if it relates to assets in a leased premises, the life of the lease if

shorter. The residual values and remaining useful lives of asset components are reviewed at least annually.

Current estimated useful lives of property, plant and equipment are between two and twelve years.

Subsequent expenditure is capitalised only if it is probable that future economic benefit associated with the

expenditure will flow to the Group. All other costs are recognised in the profit and loss as expenditure when incurred.

Any resulting gain or loss on disposal of an asset is recognised in the profit and loss in the period in which the asset

is disposed of.

12.Leases

As a lessee

The Group’s leased assets include property leases for pharmacies, medical centres and support office. The lease

terms of these leases typically range from 2 to 30 years (inclusive of any renewal options). Some leases provide for

additional rent payments that are based on changes in CPI or market rental rates. The Group also leases motor

vehicles and equipment, which typically run for a period of 3 to 5 years.

As a lessee, the Group recognises right-of-use assets and lease liabilities for the majority of its leases – i.e. these

leases are on-balance sheet.

The carrying amounts of right-of-use assets and lease liabilities are as below:

Right-of-use assetsProperty

$’000

Motor

Vehicles

$’000

Equipment

$’000

Total

$’000

2025

Balance as at 1 April 202495,5832171,28497,084

Balance as at 31 March 202595,6218757196,279

Depreciation13,74013071414,584

2024

Balance as at 1 April 202387,61734883388,798

Balance as at 31 March 202495,5832171,284 97,084

Depreciation13,39813074114,269

Additions to property of $4.9m (2024: $16.4m) and remeasurements of $8.8m (2024: $5.0m) have been made to

right-of-use assets during the current year.

Low value leases of $3.4m (2024: $4.3m) have been expensed (under lease exemption).

Financials

34
| GREEN CROSS HEALTH

12.Leases (continued)

Lease liabilitiesProperty

$’000

Motor

Vehicles

$’000

Equipment

$’000

Total

$’000

2025

Balance at 1 April 2024108,0242551,359109,638

Current liability12,27013968913,098

Non-current liability95,75411667096,540

Balance as at 31 March 2025109,943116670110,729

Current liability11,95511667012,741

Non-current liability97,988--97,988

2024

Balance at 1 April 202397,98337691999,278

Current liability12,31212159213,025

Non-current liability85,67125532786,253

Balance as at 31 March 2024108,0242551,359109,638

Current liability12,27013968913,098

Non-current liability95,75411667096,540

The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The right-of-use

asset is initially measured at cost, and subsequently at cost less any accumulated depreciation and impairment

losses and adjusted for certain remeasurements of the lease liability.

The lease liability is initially measured at the present value of the lease payments that are not paid at the

commencement date, discounted using the interest rate implicit in the lease or, if that rate cannot be readily

determined, the Group’s incremental borrowing rate. Generally, the Group uses its incremental borrowing rate as the

discount rate.

The lease liability is subsequently increased by the interest cost on the lease liability and decreased by lease payment

made. It is re-measured when there is:

•A change in futur

e lease payments arising from a change in an index or rate; or

•A change in the estimate of the amount expected to be payable under a residual value guarantee; or


Changes in assessment of whether a pur

chase or extension option is reasonably certain to be exercised or a

termination option is reasonably certain not to be exercised; or

•Any other change in the future lease payments or the lease term due to a lease modification that’s not

accounted for as a separate lease.

The Group has applied judgement to determine the lease term for some lease contracts in which it is a lessee that

include renewal options. The assessment of whether the Group is reasonably certain to exercise such options impact

the lease term, which significantly affects the amount of lease liabilities and right-of-use assets recognised.

Maturity analysis of contractual undiscounted cash flows2025

$’000

2024

$’000

Less than one year19,62119,814

Two to five years60,16462,087

More than five years75,56988,759

155,354170,660

Annual Report 2025 |
35

As a lessor

The Group sub-leases some of its properties. Income in relation to these subleases is $1.9m (2024: $1.7m). The

right-of-use assets recognised from the head leases are measured at cost. The sub-lease contracts are classified as

operating leases under NZ IFRS 16.

Maturity analysis of contractual undiscounted cash flows2025

$’000

2024

$’000

Less than one year611983

Two to five years1,2471,405

More than five years518262

2,3762,650

13.Intangible assets

Notes2025

$’000

2024

$’000

Other intangible assets

Opening costs10,77011,966

Acquisitions through business combinations-6

Additions559

Disposals(4,489)(171)

Asset impairment -(1,090)

Closing cost6,28610,770

Opening accumulated amortisation8,4409,452

Acquisitions through business combinations-1

Amortisation for the period3673

Disposals(4,333)(8)

Asset impairment-(1,078)

Closing accumulated amortisation4,1438,440

Closing book value2,1432,330

Goodwill

Opening costs163,607152,516

Other acquired goodwill5-1,388

Additions58159,994

Disposals(618)(291)

Closing cost163,804163,607

Total intangible assets165,947165,937

Intangible assets accounting policy

Intangible assets recognised by the Group are stated at cost less accumulated amortisation and any impairment

losses with the exception of goodwill (see below).

Intangible assets acquired in stages are not amortised until the asset is ready for its intended use.

Other intangible assets represent franchisee store rebranding costs and have an indefinite life.

Subsequent expenditure is capitalised if future economic benefit will flow to the Group and the requirements of the

standard are met. All other costs are recognised in the profit and loss as expenditure when incurred.

Financials

36
| GREEN CROSS HEALTH

13.Intangible assets (continued)

Any resulting gain or loss on disposal of an intangible asset is recognised in the profit and loss in the period in which

the intangible asset is disposed.

Intangible assets disclosed in the financial statements relate to trademarks and other indefinite life intangible assets.

Indefinite life intangible assets are tested annually for impairment.

Goodwill accounting policy

Goodwill arises on the acquisition of businesses. Goodwill represents the excess of the purchase consideration over

the fair value of the net identifiable tangible and intangible assets at the time of acquisition.

Goodwill is allocated to the relevant cash generating units (CGU) expected to benefit from the acquisition and tested

for impairment annually, or earlier at any interim reporting dates if there are indicators of impairment.

The value of each CGU is determined by its value in use. If the recoverable amount is less than the carrying amount

of the CGU then an impairment loss is recognised in profit and loss and the carrying amount of the asset is written

down.

The relative value of the goodwill allocated to the relevant cash generating unit is included in the determination of any

gain or loss on disposal.

Impairment testing

Discounted cash flow (DCF) models have been based on three-year forecast cash flow projections. The budget for

the year-ending 31 March 2026 is the basis for the first year's projections and projections for subsequent periods

have been based on this plus growth. Terminal cash flows are projected to grow in line with the New Zealand

long-term inflation rate.

The discount rate was a post-tax measure (discount rate pre-tax 12.80%) based on the rate of 10-year government

bonds issued by the government in the relevant market and in the same currency as the cash flows, adjusted for a

risk premium to reflect both the increased risk of investing in equities generally and the systematic risk of the specific

CGU.

Impairment test assumptions 2025Pharmacy

services

Medical

services

Discount rate – post tax9.97%9.97%

Terminal growth rate2.30%2.30%

Carrying amount of goodwill allocated to the unit ($'000)86,88876,916

Carrying value of other intangible assets with indefinite useful lives ($'000)2,048-

Impairment test assumptions 2024Pharmacy

services

Medical

services

Discount rate – post tax9.69%9.69%

Terminal growth rate3.50%3.50%

Carrying amount of goodwill allocated to the unit ($'000)86,637 76,970

Carrying value of other intangible assets with indefinite useful lives ($'000)2,048 -

For the purpose of impairment testing, goodwill is allocated to the Group's operating divisions which represent the

lowest level within the Group at which the goodwill is monitored for internal management purposes. Goodwill is

allocated across all operations within a division that have similar economic characteristics and collectively benefit from

acquisitions that increase the Group's portfolio.

Sensitivities

No impairment was identified for Pharmacy Services and Medical Services as a result of this review, nor under any

reasonable possible change, in any of the key assumptions described above.

Annual Report 2025 |
37

14.Deferred tax asset

The movement in deferred tax asset and liability during the year is made up of the following:

Opening

$’000

Net

additions

$’000

Recognised

in profit

and loss

$’000

Closing

$’000

Group – 2025

Property, plant and equipment2,926-3263,252

Provisions and accruals3,127-(91)3,036

Tax losses2,541-(486)2,055

Right-of-use assets(27,184)(3,826)4,052(26,958)

Lease liabilities30,5673,826(3,503)30,890

11,977-29812,275

Group – 2024

Property, plant and equipment3,037 -(111)2,926

Provisions and accruals2,941-1863,127

Tax losses2,779-(238)2,541

Right-of-use assets(24,863)(6,303)3,982(27,184)

Lease liabilities27,7976,303(3,533)30,567

11,691-28611,977

15.Equity accounted group investments

Notes2025

$’000

2024

$’000

The movement in equity accounted investments comprises:

Opening carrying amount6,8167,147

Investment in associates and joint ventures127323

Share of net earnings1,5901,198

Dividends22(1,075)(1,852)

7,4586,816

There are no individually material associates or joint ventures.

Amount of goodwill within the carrying amount of equity accounted group investments:

Opening carrying amount1,3661,366

Closing carrying amount1,3661,366

Summary associate and joint venture financial information

The aggregate results of the associates and joint venture financial position and current year’s profit are as follows:

Assets

$’000

Liabilities

$’000

Revenue

$’000

Net profit

after tax

$’000

As at and for the year ended 31 March 202514,8096,20256,3333,541

As at and for the year ended 31 March 202412,7495,46344,3223,169

Financials

38
| GREEN CROSS HEALTH

15.Equity accounted group investments (continued)

Investments in associates and joint ventures accounting policy

An associate is an investee over which the Group has significant influence, which is the power to participate in the

financial and operating policy decisions of the investee but not to control or jointly control those policies.

A joint venture is a joint arrangement in which the parties that have joint control of the arrangement have rights to the

net assets of the arrangement. Joint control is the contractually agreed sharing of control of the arrangement which

only exists when a decision about the relevant activities require the unanimous consent of the parties sharing control.

The results and assets and liabilities of associates and joint ventures are incorporated into the financial statements

of the Group using the equity method of accounting. Under the equity method, the initial investment in the Group

financial statements is measured at cost and adjusted thereafter for the Group’s share of profit and loss and other

comprehensive income of the associate and joint venture. Any goodwill arising on the acquisition of an associate

or joint venture investment is included in the carrying amount of the investment net of dividends received. Where

the Group’s share of losses of the associate or joint venture exceeds the Group’s interest in that associate or joint

venture, the Group discontinues recognising its share of losses unless it has a legal or constructive obligation to

continue doing so. The equity method is discontinued where the Group ceases to exert significant influence or

joint control over the investee.

Accounting policies adopted by associates and joint ventures are generally consistent with those of the Group.

Where a material difference does exist, appropriate adjustments are applied to ensure congruence with the policies

of the Group, the most significant of these being the recognition of deferred tax.

16.Trade and other payables and income taxes payable

2025

$’000

2024*

(Restated)

$’000

Trade payables35,45232,429

Payable to non-controlling interest4,5034,518

Contract liabilities4,3124,228

Accrued expenses15,47316,520

Employee entitlements9,6489,608

69,38867,303

Income taxes payable685937

Employee entitlements accounting policy

Employee entitlements for salaries, bonuses, long service, alternate and annual leave are provided for and recognised

as a liability when benefits are earned by employees but not paid at the reporting date.

* Comparative information has been restated, refer Note 24.

Annual Report 2025 |
39

17.Borrowings

2025

$’000

2024

$’000

Current1,8552,573

Non-current22,58132,372

24,43634,945

The Group's primary lenders are BNZ and Bank of China (the lenders).

The Group's interest rate on outstanding loans is calculated based on BKBM or cost of funds plus a margin.

The current interest rate is between 4.84% and 7.74% (2024: 6.59% - 9.72%). A 0.5% increase/decrease in the

effective interest rate would result in a decrease/increase in after tax profit and equity of $87,970.

Green Cross Health Limited and all its wholly-owned subsidiaries provided guarantees and indemnities in favour of

the lenders covering all loans held by the Parent company. Loans provided by BNZ to partnership subsidiaries are

covered by a General Security Agreement over the individual business assets.

At balance date, the Group has undrawn banking facilities of $42.0m (2024: $32.5m). The debt facilities held with

both BNZ and Bank of China mature in December 2027.

Borrowings and advances accounting policy

Borrowings are initially recognised at fair value, including directly attributable transaction costs. Subsequent to initial

recognition, borrowings are measured at amortised cost using the effective interest method.

18. Operating cash flow reconciliation

2025

$’000

2024

$’000

Profit for the year20,74315,553

Add non-cash items:

Depreciation, amortisation and impairment19,36121,239

Other non-cash items1431,288

Add changes in working capital:

Receivable and accruals movement3,070675

Inventory (2,722)1,516

Payable and accruals movements2,085(2,561)

Tax movement(550)(2,221)

Add items classified as cash flows from investing and financing activities:

Loss on disposal of Community Health division-276

Interest expense2,1372,467

Interest expense - leases 8,3747,725

Net cash inflow from operating activities52,64145,957

Financials

40
| GREEN CROSS HEALTH

19.Shares on issue

2025

’000

2024

’000

Shares authorised and on issue

Opening number of shares143,462 143,285

Shares issued – fully paid141 177

Shares issued – partly paid- -

Shares cancelled – partly paid--

143,603 143,462

Shares held as treasury stock--

Performance share rights440367

144,043143,829

All ordinary shares carry equal rights in terms of voting, dividend payments and distribution upon winding up.

Share capital

Incremental costs directly attributable to the issue of ordinary shares, share options and share capital are recognised

as a deduction from equity.

20.Share-based payments

Performance Share Rights

Performance Share Rights (PSRs) were offered to some senior executives, commencing 1 April 2019. Under the

scheme PSRs are issued to participants which give them the rights to receive ordinary shares in the Company after a

three year period, subject to certain vesting and other conditions being met. The fair value is measured at grant date

and amortised over the vesting period. The vesting of the PSRs is subject to the Company achieving performance

hurdles relating to the growth of its earnings per share and return on capital employed over a three year measurement

period. There is no exercise price for these performance rights and there is no right to dividends during the vesting

periods.

Vesting is contingent upon audited financial statements, therefore PSRs which meet the vesting criteria will vest in the

financial year following the end of the PSR period.

The shares granted during the current financial period have a fair value of $214,800 (2024: $220,000) which is

calculated using the weighted average price of shares through the NZX over the one month period prior to the date of

the Company's results announcement for the financial year ended 31 March 2024 (2024: 31 March 2023).

The total expense recognised in the year to 31 March 2025 in relation to the PSRs was $174,267 (2024: $100,000).

141,509 PSRs were vested during the year.

PSRs granted are summarised as below:

Grant DatePSR PeriodPSRs

granted

PSRs

vested

PSRs

forfeited

PSRs end of

period

28/06/202101/04/2021 - 31/03/2024188,679(141,509)(47,170)-

27/06/202201/04/2022 - 31/03/2025167,338-(53,244)114,094

26/06/202301/04/2023 - 31/03/2026 148,677-(37,169)111,508

27/11/202401/04/2023 - 31/03/20265,947-

-

5,947

27/11/202401/04/2024 - 31/03/2027207,965-

-

207,965

Total 718,606(141,509)(137,583)439,514

Annual Report 2025 |
41

21.Financial instruments

The Group is party to financial instruments as part of its normal operations. Financial instruments include cash and

cash equivalents, borrowings, trade and other receivables and trade and other payables.

Financial instruments are initially recognised at their fair value less transaction costs, and subsequently measured at

their amortised cost. A financial instrument is recognised if the Group becomes a party to the contractual provisions

of the instrument. Financial assets are derecognised if the Group’s contractual rights to the cash flows from the

financial assets expire or if the Group transfers the financial asset to another party without retaining control or

substantially all risks and rewards of the asset. Financial liabilities are derecognised if the Group’s obligations specified

in the contract expire or are discharged or cancelled.

Financial assets and financial liabilities are recognised at amortised cost.

Risk management policies are used to mitigate the Group’s exposures to credit risk, liquidity risk and market risk that

arise in the normal course of operations.

Credit risk

The Group’s maximum credit risk resulting from a third party defaulting on its obligations to the Group is represented

by the carrying amount of each financial asset on the statement of financial position. The Group is not exposed to

any material concentrations of credit risk other than its exposure within the retail pharmacy and government sectors.

The Group monitors credit limits on a monthly basis. All credit facilities to external parties are provided on normal

trade terms (unsecured, to a maximum of 45 days). At any one time, the Group generally has amounts owed to and

amounts owed by the same counterparty, although no legal right of set-off exists. The Parent company holds direct

debit authorities for amounts payable under the contractual terms of its franchise agreements. The Parent regularly

monitors the credit ratings issued, and any qualifications to those ratings, to the financial institutions (and those of the

ultimate parent financial institution) used by the Group.

The status of trade receivables and contract assets at reporting date as follows:

Trade receivables and contract assetsGross

receivable

2025

$’000

Impairment

2025

$’000

Gross

receivable

2024

$’000

Impairment

2024

$’000

Not past due24,088-24,994-

Past due 0 - 30 days640-1,329-

Past due 31-120 days1,114(700)1,919-

Past due more than 120 days1,297(1,267)1,748(1,748)

Total 27,139(1,967)29,990 (1,748)

The Group's exposure to credit risk for trade receivables, which includes contract assets with the government

is influenced mainly by the individual characteristics of each customer. The creditworthiness of a customer or

counterparty is determined by a number of qualitative and quantitative factors. Qualitative factors include external

credit ratings (where available), payment history and strategic importance of customer or counterparty. Quantitative

factors include transaction size, net assets of customer or counterparty, and ratio analysis on liquidity, cash flow and

profitability.

The Group's cash balances is held with a number of banks with the level of exposure to credit risk considered

minimal with low levels of cash held.

Financials

42
| GREEN CROSS HEALTH

21.Financial instruments (continued)

Liquidity risk

Liquidity risk represents the Group’s ability to meet its contractual obligations. The Group evaluates its liquidity

requirements on an ongoing basis. In general, the Group generates sufficient cash flows from its operating activities

to meet its obligations arising from its financial liabilities and has credit lines in place to cover potential shortfalls. The

following table sets out the contractual cash flows for financial liabilities that are settled on a gross cash flow basis:

Carrying

value

$’000

Contractual

cash flows

$’000

Less than

one year

$’000

Between

one year

and

two years

$’000

Between

two years

and

five years

$’000

2025

Borrowings24,43627,6852,8472,49022,348

Trade and other payables55,42855,42855,428--

Total non-derivative liabilities79,86483,11358,2752,49022,348

2024

Borrowings34,945 39,933 2,7273,48033,726

Trade and other payables53,467 53,46753,467- -

Total non-derivative liabilities88,41293,40056,1943,48033,726

Market Risk

Refer to note 17 for details of the interest rates for the Group loans and borrowings, which are the most significant

financial instruments.

Capital management

The Group’s capital includes share capital and retained earnings. The Group is not subject to any externally imposed

capital requirements.

The allocation of capital between its specific business segments’ operations and activities is, to a large extent,

driven by the optimisation of the return achieved on the capital allocated. The process of allocating capital to specific

business segment operations and activities is undertaken independently of those responsible for the operation.

The Group’s policies in respect of capital management and allocation are reviewed regularly by the Board of

Directors.

The carrying amount of the Group’s on-balance sheet financial instruments including trade and other receivables,

cash and cash equivalents, borrowings and trade payables, closely approximate their fair values as at 31 March 2025

and 31 March 2024. The assessment of fair value relating to borrowings was determined by reference to observable

market data (level 2).

Annual Report 2025 |
43

22.Related parties

The Group has commercial franchise agreements with stores relating to marketing levies and franchise fees. The

Group also enters into transactions on behalf of the stores which are on-charged. These transactions comprise items

such as training courses, supplier agreements, central advertising campaigns, loyalty card costs, and IT related costs.

The Parent performs business support services, based on agreed terms, for some of the stores and medical centres.

The Parent has shareholder agreements with the other shareholders of the associates. The agreements set out the

return on investment/profit sharing arrangements relating to these investments.

Related party transactions for the group

Transaction valueBalance outstanding

2025

$’000

2024

$’000

2025

$’000

2024

$’000

Franchise fees and on-charged costs to equity accounted

investments1761782323

Management service charges and on charged costs to equity

accounted investments1,0481,10879248

Dividend income1,0751,852--

Costs paid to equity accounted investments(39)(35)--

Receivable from other related parties--3,1983,220

Key management personnel remuneration

The Group provides compensation to key management personnel which comprises the Directors, the Group CEO

and the CFO. Key management compensation comprised:

2025

$’000

2024

$’000

Remuneration and Directors fees1,5321,559

Short term employee benefits31573

Long term incentives (Note 20)174100

2,0211,732

23.Subsequent events

On 28 May 2025, Green Cross Health Limited declared a final dividend of 2.75 cents per qualifying ordinary share

amounting to $3.9m, which will be fully imputed at 28%. The dividend record date is 6 June 2025 and payment will

occur on 23 June 2025.

No adjustment is required to these consolidated financial statements in respect of these events.

Financials

44
| GREEN CROSS HEALTH

24.Prior period restatement

Following the enhancement of reporting, an error was identified in determining the value of contract liabilities. The

error related to the activity data used in the calculation of the contract liabilities being overstated. This resulted in a

prior period restatement to adjust the balance of contract liabilities.

The following tables reconcile the impact on key line items in the Group's statement of financial position from

restatements. There is no impact on the Group's statement of comprehensive income and statement of cash flows.

As at

1 April 2023

Audited

$’000

Adjustments

$’000

As at

1 April 2023

Restated

$’000

Consolidated statement of financial position

Total assets401,007-401,007

Trade payables and accruals74,656(4,792)69,864

Income taxes payable1,5311,3412,872

Others122,815-122,815

Total liabilities199,002(3,451)195,551

Retained earnings100,0653,451 103,516

Others101,940-101,940

Total equity202,0053,451205,456

As at

31 March

2024

Audited

$’000

Adjustments

$’000

As at

31 March

2024

Restated

$’000

Consolidated statement of financial position

Income taxes refundable404(404)-

Others382,882-382,882

Total assets383,286(404)382,882

Trade payables and accruals72,095(4,792)67,303

Income taxes payable-937937

Others144,583-144,583

Total liabilities216,678(3,855)212,823

Retained earnings62,8753,451 66,326

Others103,733-103,733

Total equity166,6083,451170,059

Annual Report 2025 |
45

46
| GREEN CROSS HEALTH

Annual Report 2025 |
47

Governance

Group entities 48

Board of Directors 52

Corporate governance 55

Independent assurance report 64

Climate-related disclosures 68

Other disclosures76

Shareholder information81

Company directory83

48
| GREEN CROSS HEALTH

Group entities

For the year ended 31 March 2025

The current Green Cross Health Limited group structure comprises 160 companies.

The group entities are as follows:

Legal ParentHolding %Activity

Green Cross Health LimitedFranchisor and Investment

Controlled entities

280 Queen Street (2005) Limited43.9Pharmacy

Albany Pharmacy Limited49.0Non-trading

Alexandra Pharmacy (2013) Limited48.5Pharmacy

Amcal Chemists (N.Z.) Limited100.0Non-trading

Apollo Medical Limited100.0Medical Centre

Apollo Pharmacy (2014) Limited49.6Pharmacy

Bay of Plenty Pharmacies Limited100.0Non-trading

Bayfair Pharmacy (2010) Limited48.6Pharmacy

Bayfair Pharmacy Limited100.0Non-trading

Baymed Group (2013) Limited100.0Medical Centre

Birkenhead Pharmacy (2011) Limited48.5Pharmacy

Botany Downs Pharmacy Limited25.0Pharmacy

Browns Bay Pharmacy (2018) Limited48.5Pharmacy

Cambridge Pharmacies 2020 Limited49.0Pharmacy

Care Chemist Limited100.0Non-trading

Care Chemist Pakuranga (2008) Limited49.0Pharmacy

Centre City Pharmacy (2004) Limited46.4Pharmacy

Chemist Express Limited49.0Pharmacy

Chemists (N.Z) Limited100.0Non-trading

Christchurch Pharmacy (2015) Limited49.0Pharmacy

Coastlands Pharmacy (2018) Limited100.0Non-trading

Darfield Medical Centre Limited45.0Medical Centre

Davies Corner Pharmacy Limited25.0Pharmacy

Discovery Pharmacy (2016) Limited49.0Pharmacy

Dispensaryfirst Limited 100.0Non-trading

Drury Surgery Limited100.0Medical Centre

Endeavour Pharmacy (2016) Limited49.0Pharmacy

Fairfield Medical Limited70.0Medical Centre

Fred Thomas Pharmacy (2015) Limited49.0Pharmacy

Gain Health Centre Limited50.0Medical Centre

Glenfield Mall Pharmacy Limited48.5Pharmacy

Green Cross Health Direct Limited100.0Non-trading

Green Cross Health Distribution Limited100.0Non-trading

Green Cross Health Investments Limited100.0Non-trading

Green Cross Health Medical Limited100.0Investment

Green Cross Health Medical Solutions Limited100.0Services to medical centres

Green Cross Health Primary Limited100.0Medical Centre

Green Cross Health Workplace Limited100.0Health Services

Guthries Pharmacy Limited49.0Non-trading

Annual Report 2025 |
49

Governance

Controlled entitiesHolding %Activity

Harbour City Pharmacy (2011) Limited48.7Pharmacy

Hastings Pharmacy (2013) Limited49.5Pharmacy

Hawkes Bay Pharmacies Limited49.0Pharmacy

Helensville Pharmacy (2008) Limited48.5Pharmacy

High Street Health Hub Limited100.0Medical Centre

Highland Park Pharmacy (2009) Limited48.5Pharmacy

Hurstmere Pharmacy (2008) Limited49.0Pharmacy

Hutt Valley Pharmacies 2014 Limited48.5Pharmacy

J-Mall Pharmacy Limited49.0Pharmacy

Karori Pharmacies (2020) Limited49.6Pharmacy

Knox Pharmacy 2010 Limited48.5Pharmacy

Lake Taupo Pharmacy (2008) Limited48.5Pharmacy

Levin Pharmacy (2005) Limited100.0Non-trading

Levin Pharmacy (2021) Limited49.0Pharmacy

Life Pharmacy Albany Limited49.0Pharmacy

Life Pharmacy Centre Place (2009) Limited100.0Non-trading

LPL Pharmacy Investments Limited100.0Non-trading

Life Pharmacy Sylvia Park Limited49.0Pharmacy

Life Pharmacy Trustee Company Limited100.0Non-trading

Life Pharmacy Wall Street Dunedin Limited49.1Pharmacy

Manawatu Pharmacies Limited49.0Pharmacy

Manners Pharmacy (2016) Limited49.0Non-trading

Manukau Pharmacy (2011) Limited49.1Pharmacy

Marshlands Family Health Centre Limited 100.0Medical Centre

Medplus Lake Road Limited100.0Medical Centre

Moorhouse Pharmacy 2003 Limited25.0Pharmacy

Motueka Medical (2013) Limited100.0Medical Centre

Napier X Ray Limited44.0Medical Centre

Neptune Pharmacy (2017) Limited49.0Pharmacy

New Lynn Pharmacy (2015) Limited48.8Pharmacy

New Plymouth Pharmacy (2015) Limited25.0Pharmacy

Northlands Pharmacy (2003) Limited49.6Pharmacy

Onehunga Medical 2012 Limited100.0Medical Centre

Onehunga Medical Pharmacy (2022) Limited49.6Pharmacy

Onerahi Pharmacy Limited25.0Pharmacy

Palms Pharmacy (2013) Limited49.0Pharmacy

Parklands Pharmacy (2015) Limited49.0Pharmacy

Peak Primary Limited100.0Non-trading

Pharmacy 277 Limited49.1Pharmacy

Pharmacy B102 Limited48.5Pharmacy

Pharmacy G101 Limited49.0Pharmacy

50
| GREEN CROSS HEALTH

Controlled entitiesHolding %Activity

Pharmacy J104 Limited100.0Non-trading

Pharmacy K103 Limited49.0Pharmacy

Pharmacy L105 Limited100.0Non-trading

Pharmacy Management Limited100.0Investment

Pharmacy N106 Limited49.0Pharmacy

Pharmacy Store Holdings Limited100.0Investment

Pharmacybrands Limited100.0Non-trading

Pharmacybrands On-line Limited100.0Non-trading

Plimmer Steps Pharmacy (2018) Limited49.0Non-trading

Queen Street Pharmacy (2015) Limited49.0Non-trading

Radius Medical Limited100.0Non-trading

Radius Medical Solutions Limited100.0Non-trading

Radius Medical Whakatane Properties Limited100.0Non-trading

Radius Pharmacy Greenmeadows Limited49.0Pharmacy

Radius Pharmacy Limited100.0Franchisor and Investment

Radius Pharmacy Napier Limited48.8Pharmacy

Radius Pharmacy Riccarton Limited49.5Pharmacy

Radius Pharmacy Te Rapa Limited48.8Pharmacy

Radius Pharmacy Upper Hutt Limited49.5Pharmacy

Radius Pharmacy Waikanae Limited48.5Pharmacy

Radius Pharmacy Wanganui Limited49.1Pharmacy

Radius Ti Rakau Limited100.0Medical Centre

Riccarton Mall Pharmacy 2000 Limited49.0Pharmacy

Richmond Health Centre Limited100.0Medical Centre

Richmond Road Medical Centre Limited100.0Medical Centre

Royal Oak Post Shop Limited37.7Non-trading

RPG Medicine Management Limited49.0Pharmacy

Russell Street Pharmacy Hastings (2015) Limited48.5Pharmacy

Shirley Pharmacy Limited100.0Non-trading

Shore City Pharmacy (2010) Limited48.5Pharmacy

Shore City Pharmacy Limited100.0Non-trading

Silverstream Health Centre Limited100.0Medical Centre

Smart Pharmacy Limited100.0Non-trading

St Heliers Health Centre Limited75.0Medical Centre

St Lukes Pharmacy Holdings Limited49.0Pharmacy

Stokes Valley Pharmacy (2009) Limited48.5Pharmacy

Sunset Family Doctors Servco Limited100.0Medical Centre

The Doctors (Coastcare) Limited100.0Medical Centre

The Doctors (Hastings) Limited71.2Medical Centre

The Doctors (Huapai) Limited100.0Non-trading

The Doctors Normans Road Limited100.0Non-trading

The Doctors (Massey Medical) Limited100.0Medical Centre

The Doctors (Napier) Limited44.0Medical Centre

Group entities

(continued)

Annual Report 2025 |
51

Governance

Controlled entitiesHolding %Activity

The Doctors Papakura Limited100.0Medical Centre

The Doctors (New Lynn) Limited53.7Medical Centre

The Doctors (Whangaparaoa) Limited100.0Medical Centre

The Doctors Whakatipu Limited75.0Medical Centre

Total Health Doctors Limited100.0Medical Centre

Tower Junction Pharmacy Limited48.5Pharmacy

Trident Pharmacy (2017) Limited49.0Pharmacy

Upper Hutt Health Centre Pharmacy Limited25.0Pharmacy

Upper Riccarton Pharmacy Limited100.0Non-trading

Waihi Medical Centre Limited100.0Medical Centre

Waimauku Doctors Limited100.0Medical Centre

Waiuku Medical Pharmacy (2010) Limited48.5Pharmacy

Waiuku Pharmacy (2005) Limited100.0Non-trading

Waiuku Pharmacy (2016) Limited48.5Pharmacy

Walls & Roche Royal Oak Pharmacy Limited37.7Pharmacy

Wellington Pharmacy (2016) Limited49.0Pharmacy

West City Pharmacy (2010) Limited48.5Pharmacy

Whakatane Pharmacies 2021 Limited49.4Pharmacy

Willis Street Pharmacy Limited25.0Pharmacy

Woodham Road Healthcare Limited100.0Medical Centre

Joint venture entities

Pharmacies Instore Limited 50.0Non-trading

Associate entities

Accident and Medical Centre Quaymed Limited22.3 Medical Centre

Albany Family Medical Centre Limited50.0 Medical Centre

Aramoho Health Centre Limited30.9Medical Centre

Brookfield Pharmacy 2024 Limited24.4Non-trading

Bester McKay Family Doctors Limited25.0Medical Centre

Huapai Pharmacy (2017) Limited25.1 Pharmacy

Katikati Pharmacies 2024 Limited24.4Non-trading

Mount Wellington Family Health Centre Limited33.3Medical Centre

Pilldrop Software Limited25.0 Pharmacy

Plimmerton Medical Centre Limited25.0 Medical Centre

Te Puna Manawa O Tarawera (GP) Limited25.0Medical Centre

Team Medical at Kapiti Limited48.8 Medical Centre

The Doctors (Green Lane) Limited30.0 Medical Centre

The Doctors (Mangere) Limited33.9Medical Centre

Vercoe Brown & Associates Limited50.0Medical Centre

Investments

Unichem Export Limited 1.0Wholesale

52
| GREEN CROSS HEALTH

John (Andrew) Bagnall, Non-Executive Director

Andrew Bagnall holds a Commerce Degree from Otago University and a MBA from Michigan State University. Andrew

was a significant investor in Life Pharmacy Limited and following the merger with Pharmacybrands Limited (later

renamed Green Cross Health Limited) has continued to hold a shareholding in the merged entity.

In Andrew’s earlier career, he was a leading figure in the New Zealand travel industry establishing and managing

Gullivers Travel Group which became the major distributor of wholesale and retail travel services in New Zealand.

Gullivers Travel Group was eventually listed on the New Zealand and Australian stock exchanges (ASX) and

was subsequently sold to ASX listed S8. Andrew was also involved in co-developing one of New Zealand’s first

commercial retirement villages. Andrew now runs his own private investment company, Segoura, which manages

investments in various businesses. Andrew is also a Director of PowerShield Limited and he maintains a keen interest

in sports car racing.

Andrew was appointed as a Non-Executive Director of the Company in August 2009.

John Bolland, Non-Executive Director

John Bolland has more than 25 years’ experience in private equity, senior management and corporate finance.

This includes 14 years with Ernst & Young, where he had Partner level responsibility in Corporate Finance and

Audit & Business Advisory. John holds a Bachelor of Commerce from the University of Auckland and is a Member

of Chartered Accountants Australia & New Zealand and a Harvard Allumni. John is also a Director of PowerShield

Limited and Stellar Library GP Limited.

John was appointed as a Non-Executive Director of the Company in August 2009.

Craig Brockliss, Non-Executive Director

Craig Brockliss is currently CEO of the Wilton Capital Group of companies and has more than 20 years’ experience in

business, property and private equity investing. Wilton has significant investment interests in New Zealand, the United

States and in the United Kingdom.

Wilton Capital has its origins in the pharmaceutical logistics markets in New Zealand and Australia before diversifying

into other investments in 2001. Wilton is currently the third largest shareholder in Green Cross Health.

Craig holds a Bachelor of Commerce and a Bachelor of Laws from the University of Auckland and worked for Ernst

and Young prior to joining the Wilton Group in 2001.

Craig was appointed as a Non-Executive Director of the Company in April 2022.

Board of Directors

As at 31 March 2025

Annual Report 2025 |
53

Governance

Kim Ellis, Chair

During his business career Kim had wide Chief Executive experience and was best known for his 13 years at

the helm of Waste Management NZ Ltd, culminating in the company’s sale in 2006. During his tenure he led 40

acquisitions and built a successful business in Australia.

Earlier roles encompassed a number of market sectors including health, manufacturing, distribution, transport,

property, agriculture and fashion. Since 2006 Kim has been active in governance and is currently Chair of

New Zealand Social Infrastructure Fund Limited and consultant to Envirowaste Services. Kim holds first class honours

degrees in Chemical Engineering and Economics.

Kim was appointed as Independent Chair of the Company in December 2019.

Ken Orr, Independent Director

Ken Orr has had over 30 years as a community pharmacist and is currently a partner in a group of pharmacies in

Northland and a Director of North Haven Hospice. Ken was a former President of the NZ Pharmacy Guild, which

represents the business interests of community pharmacies. Ken was a forming Director of Manaia PHO and now

serves on the Audit, Risk & Finance Committee of Mahitahi Hauora that leads primary health care in Northland.

Ken joined the Board in September 2009 as an alternate Director and was appointed as an Independent Director of

the Company in March 2012.

Peter Merton, Non-Executive Director

Peter Merton, an Otago University Pharmacy graduate, has been involved in the pharmaceutical industry in New

Zealand and overseas since the early 1980s.

His involvement with the Company goes back to the late 1990s, and he played an active part in the initial industry

consolidation when Amcal and Unichem brands merged to form Pharmacybrands Limited, later renamed Green

Cross Health Limited.

Following the merger of Life Pharmacy Limited (LPL) with Pharmacybrands Limited in 2009 Peter assumed the role

of Chair of the Group, a role he held until December 2019 when he became a Non-Executive Director. He is also a

significant shareholder in the Company through his interest in Cape Healthcare Limited. Peter has previously held the

roles of Chief Executive of the Propharma/Healthcare Logistics businesses and Director of EBOS Group Limited.

Carolyn Steele, Independent Director

Carolyn Steele is a Director of WEL Networks Limited, Oriens Capital GP 2 Limited, Property for Industry, ANZ Bank

New Zealand Limited and Vulcan Steel Limited. Until 2016, Carolyn was a Portfolio Manager at Guardians of New

Zealand Superannuation, the Crown entity managing the New Zealand Superannuation Fund. Prior to joining the

Guardians in 2010, Carolyn spent ten years in investment banking at Forsyth Barr and Credit Suisse/First NZ Capital.

Carolyn was appointed as an Independent Director of the Company in June 2017.

54
| GREEN CROSS HEALTH

Annual Report 2025 |
55

Corporate governance and the role of the Board of Directors

The Board understands the importance of good corporate governance in maximising the value of the Company.

Accordingly, the Board is working to ensure compliance with applicable regulatory requirements and best practice,

including the NZX Corporate Governance Code.

The Board is responsible for the strategic direction and objectives of the Company and sets the policy framework

within which Green Cross Health must operate. The Group CEO is appointed by the Board and has delegated authority

for the day-to-day operations of Green Cross Health.

NZX Corporate Governance Code

The Company has reviewed the NZX Corporate Governance Code dated 31 January 2025 and is in compliance with the

majority of its recommendations.

Compliance with the Principles of the Code is as follows:

Principle 1: Ethical standards

Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable

for these standards being followed throughout the organisation.

The Company has established a Code of Ethics to govern its conduct. The code addresses ethical issues, establishes

compliance standards and procedures, provides mechanisms to report unethical behaviour and provides for disciplinary

actions. The Code of Ethics is available on the Company's website (www.greencrosshealth.co.nz/governance).

The Company has procedures in place to ensure that gifts received by employees and Directors do not result in

inappropriate influence on decision making, and that conflicts of interest are disclosed and managed.

The Board has adopted a Protected Disclosure Policy to ensure that people can raise concerns regarding actual or

suspected wrongdoing with regard to ethical, clinical, professional and legal standards without fear of reprisal or feeling

threatened by doing so.

The Board has issued guidelines to prevent insider trading to all Directors, deemed Directors, officers and other restricted

persons of Green Cross Health. All Directors, deemed Directors, officers and other restricted persons of Green Cross

Health must formally apply to the CFO for consent to trade the Company's securities before undertaking any sales or

purchases. The Board reviews all consents granted at each Board meeting. The Directors, deemed Directors, officers and

other restricted persons of Green Cross Health are obliged to complete and submit disclosure notices to the NZX within

five days of any trades being settled.

Key policies are published on the Company's website in addition to being available on the Company's intranet for

employees to access and included in employee induction.

The Company did not make donations to any political party in the year.

Principle 2: Board composition and performance

To ensure an effective Board, there should be a balance of independence, skills, knowledge, experience and

perspectives.

Board charters and management responsibility

The Board operates under a written Charter and delegates authority to senior management, including the Group CEO

to run the day-to-day operations of the Company.

Corporate governance

For the year ended 31 March 2025

Governance

56
| GREEN CROSS HEALTH

NZX Corporate Governance Code (continued)

Principle 2: Board composition and performance (continued)

Director terms of appointment

The Company has signed written terms of appointment for all Directors. New Directors are provided terms of

appointment as they are appointed. Directors are not required to hold shares in the Company as part of their

appointment.

Board composition and structure

As at 31 March 2025, the Company's Board structure consisted of four Directors associated with the three major

shareholders (who collectively hold 73% of the Company) and three independent Directors, including an independent

Chair.

The non-independent Directors associated with the three major shareholders are John (Andrew) Bagnall, Peter

Merton, John Bolland and Craig Brockliss. As at 31 March 2025, the independent Directors were Kim Ellis, Ken

Orr and Carolyn Steele. The factors listed in table 2.4 of the NZX Corporate Governance Code were considered

in determining Director independence. None of those factors applied to Kim Ellis or Carolyn Steele. While Ken Orr

has served on the Board since 2009 (over 12 years) and is a franchise partner, the Board has carefully considered

the effect of his tenure and business relationship on his independence and determines he remains independent. He

brings a wealth of sector experience, an enquiring mind and acts independently.

The independent Directors are selected to ensure that the appropriate skills and experience required are available to

the Company. The table below sets out the Board's skills matrix:

Capabilities Director expertise

Industry: retail, pharmacy, healthcare

Financial expertise

M&A, divestments, corporate finance

Risk management

People and culture

Health and safety

Governance

Climate

Legal and regulatory

In response to recommendation 2.8 of the NZX Corporate Governance Code recommending Boards have a majority

of Independent Directors, and Green Cross Health not being compliant with this recommendation for the reporting

period, the Board is of the view that the existing Board structure appropriately reflects the shareholding structure

of the Company and represents the best interests of all shareholders. The Board does not believe any alternative

governance practices are required in respect to Board membership.

In accordance with NZX Listing Rules, Directors must not hold office (without re-election) past the third annual

meeting following the Director's appointment or three years, whichever is longer. In addition, a Director appointed

by the Board must not hold office (without re-election) past the next annual meeting following the Director's

appointment.

The Board holds regular scheduled meetings and follows procedures that ensure all Directors have the necessary

information to participate in an informed discussion on all agenda items and effectively carry out their duties. The

Group CEO, CFO and key senior managers attend appropriate sections of Board meetings.

Annual Report 2025 |
57

Governance

Chair and CEO

The Company complies with the recommendation that it should have an independent Chair of the Board. The

Company complies with the recommendation that the Chair is not the CEO.

Director training

Directors are tasked with undertaking appropriate training to remain current on how to best perform their duties as

Director of an issuer. When common training requirements arise, training is coordinated for Directors.

Director, Board and Committee performance

Directors are expected to understand the Company’s operations and determine the professional development that

they require to undertake their duties. Senior management present to the Board on a regular basis on key matters

affecting the Company, enabling Directors to ask for further information and explanation as required.

The Board, led by the Chair, reviews Board (including Nominations Committee) and Director performance biennially

against the Board Charter in light of the Company’s changing operating conditions and makes improvements to

Board processes and meetings when required changes in Board focus are identified. The last review was conducted

in October 2024.

The Committees (other than the Nominations Committee) annually review their performance against the Committee

Charters and report back to the Board.

Diversity policy

The Company and the Board confirm the commitment and core responsibilities to building diversity and inclusion of

thought within the Company.

The Company is committed to attracting, developing and retaining a diverse, talented group of individuals whose

collective thoughts and contributions will help the Company to be the best healthcare company in New Zealand.

The Board is proud of the wide-ranging ethnic, cultural and gender diversity across the Group that reflects the

evolving makeup of New Zealand society. The Company believes that this diversity better enables the Group to meet

the needs of its stakeholders, including customers, patients, clients, suppliers, funding agencies, employees and

shareholders.

The Company’s Diversity Policy is published on its website (www.greencrosshealth.co.nz/governance). The following

table sets out a quantitive breakdown of the gender balance of the Directors and key management personnel of the

Group as at 31 March 2025:

DirectorsKey management personnel

As at 31 March 2025

Female1 14%2100%

Male6 86%0 0%

Total7 2

As at 31 March 2024

Female1 14%2 100%

Male6 86%00%

Total7 2

58
| GREEN CROSS HEALTH

NZX Corporate Governance Code (continued)

Principle 3: Board committees

The Board should use Committees where this will enhance its effectiveness in key areas, while still retaining

Board responsibility.

Board Committees

For the year ended 31 March 2025, the Board had the following Committees:

•Audit and Risk Committee.

•Nominations Committee.

•Remuneration Committee.


Investment Committee.

These Committees operated under written Charters. Charters for all Committees are r

eviewed biennially and are

available on the Company’s website (www.greencrosshealth.co.nz/governance). The Committees (other than the

Nominations Committee) annually review their performance against written Charters and report to the Board.

Directors who are not members of Committees are welcome to attend meetings if they wish. The Company complies

with the recommendation that management only attends Committee meetings at the invitation of the Committee.

Further detail on the Committees is as follows:

Audit and Risk Committee

The Committee comprises two independent Directors and one non-independent Director, all of whom are non-

executive Directors. The Audit and Risk Committee Chair is an independent Director and not the Chair of the

Board. All Audit and Risk Committee members are financially literate, with at least one member having a financial

background. In response to recommendation 3.1 of the NZX Corporate Governance Code recommending one

member of the Audit and Risk Committee should be both independent and have an adequate accounting or financial

background, the Board is satisfied that the Chair meets this requirement.

The Group CEO and the CFO attend as ex-officio members and external auditors by invitation of the Chair. The Audit

and Risk Committee also meet privately with the external auditors, that is, without management in attendance.

The Committee's responsibilities include:


Reviewing the scope and outcome of the external audit.

•Reviewing the annual and half yearly financial statements prior to approval by the Board.


Approving the public r

eleases of financial information.


Assessing the performance of financial management and monitoring of material corporate risk assessments

and internal controls.


Reporting the proceedings of each meeting to the Boar

d.


Making recommendations to the Boar

d on the appointment of the external auditors, their independence and

their fees.


Reviewing non-audit services provided by the exter

nal auditor.


Monitoring of material corporate risk and the internal controls instituted.

•Monitoring of ESG related risks and opportunities.

The compositon of the Committee was Car

olyn Steele (Chair), John Bolland and Kim Ellis.

Annual Report 2025 |
59

Governance

Nominations Committee

This Committee comprises four non-independent Directors together with three independent Directors, who meet as

required to:


Advise the Board on Dir

ector appointments, giving attention to the mix of skills, experience, independence of

Director candidates and other qualities required.


Facilitate ongoing Director training and development.

•Facilitate the regular evaluation of the Boar

d, its Committees and the Directors.

Remuneration packages are reviewed annually. Market data is used as a basis for establishing competitive

remuneration.

The Nominations Committee's performance is review biennially by the Board against its written Charter,

contemporaneously with the Board’s self-review.

The composition of the Nominations Committee was Kim Ellis (Chair), John (Andrew) Bagnall, John Bolland, Craig

Brockliss, Peter Merton, Ken Orr and Carolyn Steele.

In response to recommendation 3.4 of the NZX Corporate Governance Code recommending the Nominations

Committee have a majority of independent Directors, and Green Cross Health not being compliant with this

recommendation for the reporting period, the Board is of the view that the Nominations Committee appropriately

reflects the experience required to carry out its responsibilities and an alternative governance practice was not

necessary.

Remuneration Committee

This Committee comprises one independent Director and two non-independent Directors, who meet as require to:


Recommend to the Board the appointment and terms of employment of the Group CEO and CFO.


Review and evaluate the performance of the Group CEO and CFO against KPIs including making

remuneration r

ecommendations to the Board.


Approve the appointment, and the conditions and terms of employment of the Gr

oup CEO's direct reports

(excluding the CFO).


Review and advise the Board on succession plans for the Group CEO and direct reports.


Make recommendations to the Boar

d with respect to non-executive and independent Director remuneration.

Remuneration packages are reviewed annually. Market data is used as a basis for establishing competitive

remuneration.

The composition of the Remuneration Committee was John Bolland (Chair), Kim Ellis and Peter Merton.

In response to recommendation 3.3 of the NZX Corporate Governance Code recommending the Remuneration

Committee have a majority of independent Directors, and Green Cross Health not being compliant with this

recommendation for the reporting period, the Board is of the view that the Remuneration Committee appropriately

reflects the experience required to carry out its responsibilities and an alternative governance practice was not

necessary.

60
| GREEN CROSS HEALTH

NZX Corporate Governance Code (continued)

Principle 3: Board committees (continued)

Investment Committee

This Committee comprises three independent Directors and two non-independent Directors. The Investment

Committee Chair is not the Chair of the Board. All other Directors are entitled to attend the meetings.

The Group CEO and CFO attend as ex-officio members. All Investment Committee members are financially literate.

The Committee's responsibilities include:

•Reviewing potential acquisition proposals, approving small acquisitions and making recommendations to the

Board for larger acquisitions.

•Reviewing and approving capital expenditure as needed.

The composition of the Committee was Ken Orr (Chair), John Bolland, Kim Ellis, Peter Merton and Carolyn Steele.

Control transaction protocols

The Board has a Control Transaction Protocol to be followed if a control transaction offer is made for the Company.

In the event of a control transaction, the Board will immediately establish an appropriately constituted Committee to

deal with matters arising from the transaction, including:


Preparing the Company's r

esponse to the transaction.


Engaging an independent advisor to advise on the merits of the transaction.

•Making a recommendation to shareholders.

Board and Committee meeting attendance

The following table outlines the number of Board and Committee meetings attended by Directors during the course of

the 2025 financial year:

BoardAudit and Risk

Committee

Renumeration

Committee

Nominations

Committee

Investment

Committee

Meetings Held84311

John (Andrew) Bagnall71*1

John Bolland84311

Craig Brockliss61

Kim Ellis8431

Peter Merton7311

Ken Orr811

Carolyn Steele8411

* Attended as an observer.

Annual Report 2025 |
61

Governance

Principle 4: Reporting and disclosure

The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of

corporate disclosures.

The Board has a written continuous disclosure policy.

The Company complies with the recommendation that Board and Committee Charters, Code of Ethics and other key

governance documents are available on the Company’s website. The interim and audited Annual Reports are also

available on the website (www.greencrosshealth.co.nz/investors).

The Board has members with financial reporting knowledge and experience that enable the Board to be satisfied that

financial matters are adequately disclosed in the Company’s reporting. Some non-financial disclosures, such as the

Company’s approach to risk management including health and safety, are included within this Annual Report. The

Board considers this level of disclosure appropriate.

The Audit and Risk Committee has delegated authority from the Board to assist the Board with fulfilling its

responsibility in respect of ESG matters. Significant risks resulting from climate change are reported to the Audit and

Risk Committee. These risks are summarised in the Climate-related disclosures that are provided elsewhere in this

Annual Report.

Principle 5: Remuneration

The remuneration of Directors and Executives should be transparent, fair and reasonable.

The Director fee pool was last approved in 2015 and is currently capped at $500,000. Directors’ fees are informally

benchmarked against market precedents. Retirement benefits and share options are not available for Directors.

Further disclosure of the details of Directors’ fees is included in the Other Annual Report Disclosures published in this

Annual Report.

The Company has a remuneration policy for Directors, Officers and all employees of the Company, which outlines

its remuneration practices. The remuneration policy is available on the Company’s website (www.greencrosshealth.

co.nz/governance).

The Company has disclosed details of the remuneration arrangements for the Group CEO. Please refer to Group

CEO Remuneration under Other Annual Report Disclosures for the year.

The Company operates a share-based incentive scheme for some senior executives, which is disclosed further in

Note 20 to the Financial Statements.

Principle 6: Risk management

Directors have a sound understanding of the material risks faced by the issuer and how to manage them. The

Board regularly verifies that the issuer has appropriate processes that identify and manage potential and material

risks.

The Board is responsible for risk management and internal control and has a framework for identifying, assessing,

controlling, monitoring and reporting on the key risks to the Company’s people, assets, reputation and business

objectives.

The Board satisfies itself that adequate external insurance cover is in place appropriate to the Company's size and

risk profile.

The Audit and Risk Committee has responsibility for ensuring that the Company’s risk management framework,

policies and procedures are effective and appropriate. The Company maintains a comprehensive risk register and

management reports to the Board regularly on health and safety issues and progress on objectives. Risk reporting

software is used to facilitate reporting by employees, capture risks, and escalate them within the Company as

required. The nature of many of the Company’s activities, including dispensing of drugs, operating retail stores and

providing medical treatment makes managing health and safety risks a significant area of focus within the Group.

Management reviews the highest risk rated incidents at least nine times a year, ensuring corrective and preventative

actions are in place. There were no serious injuries within the year.

62
| GREEN CROSS HEALTH

NZX Corporate Governance Code (continued)

Principle 6: Risk management (continued)

The Company is exposed to substantially the same economic, environmental and social risks as similar businesses

operating in the same sectors in New Zealand. These risks include:


Competitive pressure from traditional and disruptive competitor business models.


Impacts from wider economic downturn.

•Labour cost escalation through Government policy changes and labour shortages in particular areas.

•Regulatory changes.


Changes to Government and wider health sector funding models.

Principle 7: Auditors

The Board ensures the quality and independence of the external audit process with the Audit Committee charter

providing a framework for management of the relationship with the external auditor.

The Audit and Risk Committee is tasked with ensuring that the external audit process is independent and of high

quality, including approving any non-audit services provided by the audit firm. The Committee has procedures for

sustaining communication with the audit firm, ensuring that the ability of the audit firm to carry out its statutory role is

not impaired and approving the level of non-audit services provided by the audit firm.

The Committee is also responsible for ensuring that the audit firm or lead audit partner is rotated at least every five

years. The lead audit partner was rotated prior to the 2022 external audit.

The Company does not have an internal audit function but via the Audit and Risk Committee and the Company’s

external audit process, looks to maintain and improve risk management and internal controls.

The external auditor attends the Annual Meeting and is available to answer any questions from shareholders.

Principle 8: Shareholder rights and relations

The Board should respect the rights of shareholders and foster constructive relationships with shareholders that

encourage them to engage with the issuer.

The Company maintains a website (www.greencrosshealth.co.nz) where investors and interested stakeholders can

access financial and operational information and key Corporate Governance information about the Company.

Information is available through the Annual Reports. The Board ensures that shareholders are informed of major

developments affecting the Company. Any material information affecting the Company during the intervening period is

announced to the financial markets via the New Zealand Stock Exchange (NZX) and the Company website under the

Board's policy for continuous disclosure.

Directors and Officers of the Company attend the Annual Meeting and are available to answer questions from

shareholders.

Communications from the Company are available electronically through the Company’s share registrar,

Computershare.

The Company fully complies with the following recommendations:


Shareholders have the right to vote on major decisions.

•One vote per share.

Annual Report 2025 |
63

64
| GREEN CROSS HEALTH

Independent

assurance report

Toitū Verification

To the shareholders of Green Cross Health Limited

Conclusion

Emissions - Limited Assurance

Based on the procedures we have performed and the evidence we have obtained, nothing has come

to our attention that causes us to believe that the gross GHG emissions, additional required disclosures

of gross GHG emissions, and gross GHG emissions methods, assumptions and estimation uncertainty,

defined in the climate statement and table below:

+ do not comply with the audit criteria; and

+ do not provide a true and fair view of the emissions of Green Cross Health Limited for the year ended

31 March 2025.

Basis of verification opinion

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for

our opinion.

Scope of the assurance engagement

We have undertaken a verification engagement relating to gross GHG emissions, additional required

disclosures of gross GHG emissions, and gross GHG emissions methods, assumptions and estimation

uncertainty on the climate statements as indicated in the table below for the year ended 31 March 2025.

Additionally, our assurance engagement does not extend to targets of which details may be referenced

within the table below. The scope of emissions and level of assurance are disclosed below.

Green Cross Health Limited's climate statements provides information about the greenhouse gas

emissions of the organisation for the defined measurement period and is based on historical information.

This information is stated in accordance with the requirements of Greenhouse Gas (GHG) Protocol: A

Corporate Accounting and Standard (2004).

DocumentAssurance scope

included (Pages/Section)

Excluded - No assurance

(Pages/Section)

Annual Report73-74 (Metrics)1-73, 74 (Targets), 75-83

Annual Report 2025 |
65

Governance

Key matters

Key matters are those matters that, in our professional judgement, were of most significancein our assurance

engagement of the GHG disclosures. These matters were addressed in the context of our assurance engagement

and in forming our opinion. We do not provide a separate conclusion on these matters.

Key matterHow key matters have been addressedFindings for key audit matters

Electricity – Accuracy

and Completeness

Electricity emissions

represent a material

source in the greenhouse

gas inventory. The Green

Cross Health organisational

structure includes a large

number of sites with

varying classifications

(support office, medical

practices and pharmacy

stores) and different

ownership arrangements,

which creates complexity

in verifying alignment

with the organisational

boundary and consolidation

methodology.

This complexity increases

the risk of incomplete

inclusion of relevant sites

and potential misstatement

in the calculation of

associated electricity

emissions.

Furthermore, supplier-

specific electricity

consumption data was

not available for all sites,

necessitating the use of

estimates and assumptions.

These factors required

significant auditor attention

due to their potential

impact on the accuracy and

completeness of reported

electricity-related emissions

and the overall audit risk.

We reviewed Green Cross Health’s

organisational structure and assessed

alignment with the financial control

consolidation methodology. This included

reconciling the organisational and emission

boundary to the financial control consolidation

structure and assessing sites across

classifications and ownership types. We verified

inclusion, classification, and control to ensure

completeness and accurate boundary definition

application.

We performed a detailed review of the model

developed by Green Cross Health to analyse

electricity usage across all sites under financial

control.

Our procedures included confirming that

all sites included in the emissions inventory

were within the entity’s financial control and

performed a reconciliation of ICP's to site

listing. We evaluated the accuracy of data

transfer from energy suppliers through detail

retracing of site-level records and confirmed

consistency.

We also reviewed the estimation methodologies

applied to sites without supplier data, assessing

their allocation based on business type and

confirming the methodologies were applied

consistently and appropriately.

Supplier data was not available for the last

month of the reporting period and thus was

calculated based on the previous 11 months

consumption. To mitigate the risk posed by

this, additional procedures were performed

to extrapolate expected consumption. We

confirmed no significant changes in business

operations and benchmarked this consumption.

We noted no material variation and conclude

that the reported values remain appropriate and

aligned with the level of assurance awarded.

Not Applicable

Disclosures -

completeness of

disclosures to align

to GHG Protocol

requirements and NZCS

Standards.

Requirements for Climate

Reporting Entities using

the GHG Protocol and

Aotearoa New Zealand

Climate disclosure

standards have become

more rigorous in terms of

compliance requirements.

Hence the audit risk

around completeness

and compliance to these

standards have been

elevated.

We assessed the entity’s climate-related

disclosures for completeness and compliance

with the relevant requirements of NZ CS1, NZ

CS2, and NZ CS3.

We identified key disclosure elements required

under the GHG Protocol and NZCS and

assessed whether all material information

was appropriately included. Additional focus

was placed on the accuracy of emissions

methodology, assumptions, and data sources.

Where gaps or inconsistencies were noted, we

engaged with management to obtain further

clarification and re-reviewed updates made to

disclosures.

We also reviewed management’s internal review

processes and consulted relevant guidance to

evaluate whether all material disclosures were

included in the report.

As a result of our work, we noted areas

where climate-related disclosures were

required to be enhanced to more clearly align

with the requirements of the Aotearoa New

Zealand Climate Standards. These included

improvement in the consistency of comparative

GHG emissions, clarification in relation to the

consolidation approach and emission factor

sources applicable, and to provide more

transparent explanations around estimation

methods, assumptions, uncertainty, exclusions,

and the use of adoption provisions for

completeness.

We discussed these matters with management,

and additional disclosures were made in the

final version of the climate related disclosures

to address these points and improve overall

clarity to achieve fair presentation. These matters

contributed to our view that this area was of

most significance in our audit.

66
| GREEN CROSS HEALTH

Other matters

Other matters that have not been disclosed in the climate statements, that in our judgement are relevant to the

intended users:

Comparative information

+ The comparative GHG disclosures and its' restatement (that is GHG disclosures for the period ended 31 March

2024) have not been the subject of an assurance engagement undertaken in accordance with New Zealand Standard

on Assurance Engagements 1: Assurance Engagements over Greenhouse Gas Emissions Disclosures (‘NZ SAE 1’).

These disclosures and the restatement are not covered by our assurance conclusion.

Responsible party's responsibilities

Green Cross Health Limited is responsible for the preparation of the GHG disclosure in accordance with Aotearoa

New Zealand Climate Standards (NZ CSs)- issued by External Reporting Board (XRB) and the GHG Protocol: A

Corporate Accounting and Standard (2004) . This responsibility includes the design, implementation and maintenance

of internal controls relevant to the preparation and fair presentation of a GHG disclosure that is free from material

misstatement, whether due to fraud or error.

Inherent uncertainity

As disclosed in the "Metrics & targets" section on page 73 of the Green Cross Health Annual Report for the year

ended 31 March 2025, GHG quantification is subject to inherent uncertainty because of incomplete scientific

knowledge used to determine emissions factors and the values needed to combine emissions of different gases.

Responsibilities of verifiers

Our responsibility as verifiers is to express a verification opinion to the agreed level of assurance on the Climate

statements, based on the evidence we have obtained and in accordance with the NZ SAE 1 Assurance

Engagements over Greenhouse Gas Emissions Disclosures, issued by the External Reporting Board (XRB) and ISO

14064-3:2019. We conducted our verification engagement as agreed in the pre-audit engagement letter, which

defines the scope, objectives, criteria and level of assurance of the verification.

The International Standard ISO 14064-3:2019 requires that we comply with ethical requirements and plan and

perform the verification to obtain the agreed level of assurance that the GHG emissions are free from material

misstatements. We are not permitted to prepare the GHG statement as this would compromise our independence.

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit carried out in accordance

with the ISO 14064-3:2019 Standards will always detect a material misstatement when it exists. The procedures

performed on a limited level of assurance vary in nature and timing from, and are less in extent compared to

reasonable assurance, which is a high level of assurance.

Misstatements are differences or omissions of amounts or disclosures, and can arise from fraud or error.

Misstatements are considered material if, individually or in the aggregate, they could reasonably be expected to

influence the decisions of readers, taken on the basis of the information we audited.

Existence of relationships

Other than in our capacity as assurance practitioners, and the provision of the assurance for this engagement, we

have no relationship with, or interests, in the responsible party.

Independence and quality management standards applied

This assurance engagement was undertaken in accordance with NZ SAE 1 Assurance Engagements over

Greenhouse Gas Emissions Disclosures issued by the External Reporting Board (XRB). NZ SAE 1 is founded on the

fundamental principles of independence, integrity, objectivity, professional competence and due care, confidentiality

and professional behaviour. We have also complied with the following professional and ethical standards and

accreditation body requirements:

+ ISO 14065: 2020 - General principles and requirements for bodies validating and verifying environmental

information;

+ ISO 14066: 2023 - Greenhouse gases - Competence requirements for teams validating and verifying environmental

information;

Annual Report 2025 |
67

Governance

+ ISO 17029: 2019 - Conformity assessment - General principles and requirements for validation and verification

bodies;

+ IAF MD4:2023 - For the Use of Information and Communication Technology (ICT) for Auditing/Assessment

Purposes;

+ Joint Accreditation System of Australia and New Zealand Accreditation Requirements.

Verification strategy

Our verification strategy used a combined data and controls testing approach. Evidence-gathering procedures

included but were not limited to:

•activities to inspect the completeness of the inventory;

•assessment of the consolidation boundary and approach;

•interviews of personnel to confirm operational behaviour and standard operating pr

ocedures;


recalculation of fuel r

ecords to confirm accuracy of source data into calculations;


detailed examination of supplier provided electricity r

ecords to confirm accuracy of source data into calculations;


assessment of electricity estimates to confirm reasonableness of model methodology and its application;

•recalculation of emissions;


reviewing of emission factors for accuracy and appropriateness; and

•evaluating the overall presentation of disclosures.

The data examined during the verification were historical in nature.

Verification level of assurance

GHG protocol categories

GHG scopetCO2eLevel of assurance

Scope 1156Limited

Scope 2438Limited

Total inventory594

Responsible party's greenhouse gas assertion (claim)

Green Cross Health Limited has measured its greenhouse gas emissions in accordance with the GHG Protocol in

respect of the operational emissions of its organisation as it pertains to its organisational boundary for Scope 1 and

Scope 2 only.

Other information

The responsible party has a duty for the provision of Other Information. The Other Information may include Climate

Related Disclosures around governance, strategy and risk management, targets, The Company (and its related sub-

sections), Financials (and its related sub-sections) and Governance (and its related sub-sections) but does not include

the information we verified, and our auditor’s opinion thereon. We have not performed any procedures with respect

to the excluded information and, therefore, no conclusion is expressed on it. Our responsibility is to read and review

the Other Information, and consider whether the Other Information is materially inconsistent with the information we

verified, or our knowledge obtained during the verification.

Verified byIndependent reviewerEngagement leader

NameTom WorleyAna TatanaLesna Morar-Nunco

Position

Verifier, Toitū Envirocare

Independent reviewer

Toitū Envirocare

Signature

Date verification audit:Date opinion expressed:Location:

15 April 202513 June 2025Auckland

68
| GREEN CROSS HEALTH

Climate-related

disclosures

As at 31 March 2025

Statement of compliance

Green Cross Health is a climate-reporting entity under the Financial Markets Conduct Act 2013 and has complied

with Aotearoa New Zealand Climate Standards. The year ended 31 March 2025 is the second reporting period for

Green Cross Health under the Aotearoa New Zealand (ANZ) Climate Standards:

•ANZ Climate Standard 1: Climate-related Disclosures (NZ CS 1)

•ANZ Climate Standard 2: Adoption of ANZ Climate Standards (NZ CS 2)

•ANZ Climate Standard 3: General Requirements for Climate-related Disclosures (NZ CS 3).

Green Cross Health has elected to use the following adoption provisions available in NZ CS 2:


Adoption Provision 2: Anticipated financial impacts, which provides an exemption from disclosing the

anticipated financial impacts of climate-related risks and opportunities.


Adoption Provision 4: Scope 3 Greenhouse Gas (GHG) emissions, which provides an exemption from

disclosing scope 3 GHG emissions.


Adoption Provision 5: Comparatives for Scope 3 GHG emissions, which pr

ovides an exemption from

disclosing comparatives for scope 3 GHG emissions.


Adoption Provision 6: Comparatives for metrics, which permits an entity to pr

ovide one year of comparative

information for each metric.


Adoption Provision 7: Analysis of tr

ends, which provides an exemption from disclosing an analysis of the main

trends evident from a comparison of each metric from previous reporting periods to the current reporting

period.


Adoption Provision 8: Scope 3 GHG emissions assurance, which allows Scope 3 GHG emissions to be

excluded from the scope of the assurance engagement.

Important notice

These statements contain certain projections and forward-looking statements and opinions which are based on

historical experience, internal business data, external sources and various other factors that Green Cross Health

believes to be reasonable in the circumstances. In particular, these statements contain disclosures that rely on

early and evolving assessments of current and forward-looking information, incomplete and estimated data and

Green Cross Health’s related judgements, opinions and assumptions. Green Cross Health has sought to provide

accurate information, but it cautions reliance being placed on statements that are necessarily subject to significant

risks, uncertainties and/or assumptions. Climate change is an evolving challenge, with high levels of uncertainty

and significant data challenges, particularly over long-term horizons. Green Cross Health gives no representation,

guarantee, warranty or assurance about its future business performance, or that the outcomes expressed or implied

in any forward-looking statement made in this document will occur. Nothing in this report should be interpreted as

capital growth or earnings advice or guidance, or as any other legal, financial, tax or other advice or guidance.

Annual Report 2025 |
69

Governance

Overview

The Board is ultimately responsible for the oversight of climate-related risks and opportunities. The Board’s

responsibilities are set out in the Board Charter (available on the Company’s website) and include:

•ensuring adequate procedures are in place and in use to identify the principal risks of the Company’s business

and that appropriate systems are implemented to manage these risks;

•being actively engaged in directing and appr

oving the strategic planning of the Company;


reviewing and approving the corporate plan, the operating budget, and reviewing the overall performance

(including ESG) against what has been approved.

The Board ensures that appropriate skills and competencies are available to provide oversight of climate-related risks

and opportunities. Refer to page 56 of the Annual Report for the Board’s skills matrix.

The Audit and Risk Committee has delegated authority from the Board to assist the Board with fulfilling its

responsibility in respect of financial reporting, ESG reporting, audit, regulatory conformance and risk management.

The Audit and Risk Committee charter can be found on the Company’s website. The Audit and Risk Committee

meets at least three times a year. After each meeting, the Audit and Risk Committee provides an update to the

Board.

Climate-related metrics are not incorporated into remuneration policies.

Audit and Risk Committee's role

The Audit and Risk Committee is responsible for overseeing the management of climate-related risks as part of its

overall responsibility in assisting the Board with risk management.

The Company has a risk management register and framework which the Audit and Risk Committee oversees and

reviews at least once a year. Outcomes of this review, along with the full risk register, are reported to the Board to

ensure the Board has up to date information regarding all risks, including climate-related risks and opportunities,

when developing and overseeing implementation of the Company’s strategy.

The Audit and Risk Committee is responsible for reviewing metrics and targets suggested by management for

managing climate-related risks and opportunities and recommending appropriate metrics and targets to the Board

for approval. The Audit and Risk Committee is responsible for monitoring progress against climate-related targets and

providing relevant updates to the Board.

The Audit and Risk Committee is authorised by the Board to obtain independent professional advice and to arrange

for the attendance at meetings, at the Company’s expense, of outside parties with relevant experience and expertise

if it considers this necessary.

Mangement's role

The Company’s senior management team meets regularly, and represents the various business functions from

Finance, Operations, Clinical, Supply Chain, Merchandising, Procurement, Property, People and Marketing. Climate

risks and opportunities are considered as part of business decisions, and in setting business strategy over the short,

medium, and long term.

Governance

70
| GREEN CROSS HEALTH

Climate-related disclosures (continued)

Mangement's role (continued)

The Group CEO is responsible for managing climate-related strategy, risks and opportunities and recommending

metrics and targets to the Audit and Risk Committee for endorsement to the Board. The CFO is responsible for

managing climate-related reporting and assurance.

The Group CEO and CFO attend all Audit and Risk Committee meetings by standing invitation and report on climate-

related matters at those meetings.

Risk management

The Audit and Risk Committee is responsible for assisting the Board with risk management and has a framework for

identifying, assessing, monitoring and reporting on the key risks.

The Audit and Risk Committee is responsible for ensuring that the Company’s risk management framework, policies

and procedures are effective and appropriate. Management maintains a comprehensive risk register and reports

on this to the Audit and Risk Committee at least once per year. Risks are ranked based on likelihood and severity

of impact to the Company. Climate-related risks are subject to the same level of scrutiny and prioritisation as other

types of financial and non-financial risk.

Climate-related risk features as part of the risk register. To inform the risk register, the Company maintains a separate

climate-related risks and opportunities register detailing multiple scenarios. The framework is based on the National

Climate Change Risk Assessment (NCCRA) which enables a broad range of risks to be systematically compared.

Consideration is given to the short-term (0-3 years), medium-term (3-10 years) and long-term (beyond 10 years)

impacts as part of the review. Currently scopes 1 and 2 are considered in the value chain. The climate-related risks

and opportunities register is reviewed at least annually by Management and is used as an input into the risk register

review with the Audit and Risk Committee.

Strategy

During the year, the Company reviewed its climate risk assessment to understand how climate change is currently

impacting the business and how it may do so in the future, and to identify if any new risks or opportunities need to be

considered.

The following scenario analysis was undertaken:

1.

A first scenario of a 1.5 ̊C increase in global temperatures by 2100 was assessed, with climate-related

risks and opportunities reviewed;

2.A second scenario of a 2.0 ̊C increase in global temperatures by 2100 was assessed, with climate-

related risks and opportunities reviewed;

3.

A third scenario of a 3.0 ̊C incr

ease in global temperatures by 2100 was assessed, with climate-related

risks and opportunities reviewed.

GXH Board

Audit & Risk

Committee

Group CEOCFO

Management Team

Delegated

Authority

ESG Strategy,

Risks &

Opportunities

ESG

Reporting &

Assurance

Annual Report 2025 |
71

These three scenarios were selected as being most relevant to the sectors in which the Company operates and are

in use by a number of other companies, both nationally and internationally. The scenario analysis considers sector-

relevant assumptions underlying emissions reduction pathways over time, including environmental, socioeconomic

and macroeconomic assumptions. Assumptions that are less relevant to the sectors in which the Company operates,

such as carbon sequestration from afforestation and nature-based solutions, are not included in the scenario

analysis.

A description of the three scenarios is summarised in the table below.

Scenario OneScenario TwoScenario Three

AssumptionOrderly scenario

(1.5 ̊C warming)

Disorderly scenario

(2.0 ̊C warming)

Hot house scenario

(3.0 ̊C warming)

Environmental

Extreme rainfall11 days per annum11 days per annum

(with increased storm activity)

>11 days per annum (with

intense storm events)

Extreme heat (>25 ̊C)20+ more extreme heat days20+ more extreme heat days30+ more extreme heat days

Sea level rise0.22 metres0.22 metres0.32 metres

Policy

Carbon price$277 NZD per tonne$369 NZD per tonne$35 NZD per tonne

Social

Population increases16% increase in New Zealand

population, 7% global

population increase

22% increase in New Zealand

population, 16% global

population increase

26% increase in New Zealand

population, 8% global

population increase

Technology

Renewable energy100% renewable energy on

New Zealand grid by 2030

100% renewable energy on

New Zealand grid by 2035

>90% renewable energy on

New Zealand grid by 2030

Source: Thinkstep-anz who has relied on IPCC, NIWA, Stats NZ data, and Retail Sector Scenarios developed by Aotearoa Circle.

In each scenario, all risks and opportunities were assessed using the Company’s risk framework which considers

the likelihood and severity of impact to the Company. The scenario analysis was conducted as a standalone analysis

by Management. No modelling was undertaken. Oversight of the process was provided by the Audit and Risk

Committee.

The Company identified physical

1

and transitional

2

risks and opportunities related to climate change which may have

a current or future impact.

These have been categorised into the short-term (0-3 years), medium-term (3-10 years) and long-term (beyond 10

years). During strategic planning and when making decisions regarding capital allocation, the Company considers all

three timeframes.

1

Physical risks and opportunities - relate to physical impacts of climate change. E.g. Higher temperatures, flooding, rising sea levels etc.

2

Transitional risks and opportunities - relate to the process of transitioning away from reliance on fossil fuels and toward a low-carbon economy. E.g.

reputation, regulatory etc.

Governance

Governance

72
| GREEN CROSS HEALTH

Climate-related disclosures (continued)

Strategy (continued)

A summary of relevant climate-related risks and opportunities identified by the Company, along with the anticipated

impacts of those risks and opportunities, is provided in the table below:

Risk /

opportunity

Primary

climate-

related

uncertainties

Anticipated

impact

Risk mitigationTime

frame*

Current

financial

impact

Scenario

likelihood rating

123

Physical Risk

Flooding:

frequency

and

magnitude

Relative

sea-level rise,

changes in

extremes: high

intensity and

persistence of

rainfall

Temporary

site closures,

equipment or

stock damage

The geographic dispersion

of the Company's

operations mitigates

this risk. Management

ensures all buildings are

fit for purpose through

maintenance activities and

adequate insurance cover

is in place for business

interruption

S/M/LImmaterialLowLowLow

Transitional Risk

MarketsAccess to

markets

Supply chain

disruption causing

shortages to

medicines or retail

products

The Company's products

for resale are sourced from

multiple providers (who in

turn source from various

countries), and products

are sold throughout New

Zealand, all reducing supply

chain risk. The Company

holds stock within

pharmacies as well as at

its third-party distribution

centre, again providing a

buffer from disruption

M/LImmaterialLowLowLow

FinancialInsuranceChallenges to

maintain insurance

coverage

Insurance broker is

engaged to ensure

adequate cover is

maintained

M/LImmaterialLowLowLow

Physical Opportunity

International

influence

Immigration

increase

Easier to attract

new staff leading

to lower personnel

costs with

more resources

available

M/LImmaterialMedMedMed

Climate

seasonality

Higher

temperatures

Increase in

tropical diseases/

other medical

conditions lead to

increased demand

for products or

services

LImmaterialLowLowLow

Transitional Opportunity

Products /

Services

Population

growth

Additional demand

for medicines and

products resulting

in increased

revenue

LImmaterialHigh High High

*

Timeframe defined as S (short-term of 0-3 years), M (medium-term of 3-10 years) and L (long-term of beyond 10 years).

Annual Report 2025 |
73

For information on the Company's current business model and strategy please refer to 'The Company' section of

this Annual Report. The current business planning and strategy considers and incorporates impacts of all physical

and transitional risks and opportunities. Significant investment proposals contain analysis of risks and opportunities,

including any climate-related risks and opportunities.

Metrics & targets

Metrics

Carbon emissions

3

for Scope 1 and Scope 2 are reported for the financial year ended 31 March 2025. The base year

for carbon reporting is 2025. The carbon emissions have been measured using the Greenhouse Gas Protocol (GHG

Protocol) as guidance (WBCSD/WRI, 2015). Sources used for the Company's emission calculations are as follows:


NZ Ministry for the Environment (MfE) 2024 emission factors. MfE 24 uses The Intergover

nmental Panel on

Climate Change (IPCC)'s Fifth Assessment Report (AR5);


BraveTrace 2023/24 National Supply Factor.

The Company has reported Scope 1 and 2 GHG emissions using the financial control consolidation approach

capturing emissions from all subsidiaries. Emissions from associates and licensee facilities have been excluded as

these entities are not under the Company's financial control.

Scope 1 emissions relate to fuel usage resulting from consumption of petrol and diesel. The emissions were

quantified based on activity data measured in litres multiplied by the relevant emissions factor. Activity data from fuel

suppliers was extrapolated for one month due to data not being available. The emissions factor was sourced from the

MFE 2024 guide, converting usage by fuel type to tonnes of CO2e. Refrigerants used in buildings are immaterial and

were excluded from Scope 1 emissions.

Scope 2 emissions relate to electricity usage. The emissions were quantified based on activity data measured in

kilowatt-hours multiplied by the relevant emissions factor. Activity data from energy suppliers was extrapolated for

one month due to data not being available. Where data was not available for a site, electricity consumption was

estimated using the average consumption per square metre as the most appropriate method. The emissions factor

was sourced from the BraveTrace 2023/24 National Supply Factor, converting usage to tonnes of CO2e. The

location-based method was used, with no exclusions identified.

Scope 3 emissions are exempt from disclosure as the Company has elected to use Adoption Provision 4 available in

NZ CS 2.

GHG quantification is subject to inherent uncertainty because of incomplete scientific knowledge used to determine

emissions factors, the values needed to combine emissions of different gases and estimation methods used to

quantify activity data. The effects of these estimation methods are unlikely to be significant.

Toitū Envirocare has provided limited assurance on reported Scope 1 and 2 GHG emissions for the period ending 31

March 2025.

Carbon Emissions by Category

GHG emissions (t CO2 e)

500

438

450 395

400 FY24* FY25

350

300

250

200155156

150

100

50

-

Scope 1Scope 2

3

Scope 1 - Emissions from Company vehicles, Scope 2 – emissions from electricity.

*

FY24 emissions have been restated for activity data accuracy and are not subject to an assurance engagement.

FY24* FY25

Scope 1, tCO2e 155 156

Scope 2, tCO2e 395 438

Total Scope 1 and 2, tCO2e 550 594

Scope 1 and Scope 2

emissions intensity 1.092 1.135

(tCO2e per $million revenue)

Governance

Governance

74
| GREEN CROSS HEALTH

Climate-related disclosures (continued)

Metrics (continued)

The Company considers the measures above to be sufficient for measuring and managing climate-related risks and

opportunities and does not use any other industry-based metrics or key performance indicators. The Company

considers all of its of business assets and activities are potentially vulnerable to physical and transitional risks

and opportunities, therefore all were considered in the scenario analysis. Currently, no material asset or capital

deployment is directly linked to climate-related activities. The Company does not use an internal emissions price. No

carbon offsets were purchased in the period. Management remuneration is not linked to climate-related risks and

opportunities.

Targets

The Company, based on current size, has set an absolute target of a 20% reduction in Scope 1 and 2 emissions

by 2035. The base year is 2025, given this is the first year emissions calculations have been subject to external

assurance. This target has not been validated by an external party as being in line with limiting global warming to

1.5 degrees and is independent of offsets. No interim targets have been set. As Scope 2 emissions are the largest

contributor to this metric, Green Cross Health is significantly dependent on the decarbonisation of New Zealand's

electricity grid. Reporting of performance against the target will commence from FY26.

The climate-related disclosures were authorised for issue and on behalf of the Directors on 13 June 2025.

Kim Ellis

Carolyn Steele

ChairDirector

Annual Report 2025 |
75

76
| GREEN CROSS HEALTH

The total annual Directors’ remuneration approved for each financial year is capped at $500,000 (last approved in 2015).

The Directors holding office during the year ended 31 March 2025 and the remuneration paid or payable to the Directors

is as follows:

DirectorsTotal Fees

$

John (Andrew) Bagnall35,000

John Bolland*+#67,500

Craig Brockliss60,000

Kim Ellis*+#120,000

Peter Merton+#35,000

Kenneth Orr#65,000

Carolyn Steele*#70,000

Total452,500

Payment allocations

Independent Chair120,000

Non-Executive Directors35,000

Independent Directors60,000

Chair of Audit & Risk Committee7,500

Chair of Investment Committee5,000

Chair of Remuneration Committee5,000

Directors on Investment Committee2,500

* Audit & Risk Committee member.

+ Remuneration Committee member.

# Investment Committee member.

Group CEO remuneration

The Group CEO’s package consists of a base salary, a Short Term Incentive (STI) and a Long Term Incentive (LTI).

The target STI is calculated as 25% of current base salary and is based on quantitative criteria set annually for each

financial year. The LTI is a maximum of 25% of current base salary and is structured as a performance share rights

scheme. Rights vest based on achievement of an earnings per share and return on capital employed target over a

three-year period, provided the Group CEO remains employed on the vesting date.

Other disclosures

For the year ended 31 March 2025

Annual Report 2025 |
77

Employee remuneration

The number of employees or former employees of the Group, not being Directors of Green Cross Health Limited,

who received remuneration and other benefits in their capacity as employees, the value of which exceeded $100,000

for the year ended 31 March 2025 is set out below:

Employee annual remuneration bands20252024

$100,000 - $109,9999078

$110,000 - $119,9995644

$120,000 - $129,9993936

$130,000 - $139,9993537

$140,000 - $149,9992627

$150,000 - $159,9991819

$160,000 - $169,9992328

$170,000 - $179,9992015

$180,000 - $189,999919

$190,000 - $199,9991612

$200,000 - $209,9991320

$210,000 - $219,9991310

$220,000 - $229,999118

$230,000 - $239,999137

$240,000 - $249,999910

$250,000 - $259,999143

$260,000 - $269,99995

$270,000 - $279,99989

$280,000 - $289,99924

$290,000 - $299,99911

$300,000 - $309,99973

$310,000 - $319,99911

$320,000 - $329,99902

$330,000 - $339,99910

$340,000 - $349,99913

$350,000 - $359,99910

$370,000 - $379,99910

$380,000 - $389,99920

$390,000 - $399,99910

$400,000 - $409,99912

$410,000 - $419,99920

$450,000 - $459,99901

$460,000 - $469,99910

$510,000 - $519,99901

$550,000 - $559,99910

$890,000 - $899,99910

$1,010,000 - $1,019,99901

Former employees included in the above bands3843

Governance

78
| GREEN CROSS HEALTH

Donations

The Group made donations to the value of $10,362.

Directors’ shareholding and trades

The following table summarises:

(a) the number of shares in the Company held by Directors at 31 March 2025; and

(b) disclosures made by Directors, in accordance with section 148(2) of the Companies Act 1993, of acquisitions and

dispositions of relevant inter

ests in shares in the Company during the year.

DirectorsHolding

1 Apr 2024

CancelledIssuedNet trades

in the period

Interest

ceased

Holding

31 Mar 2025

J A Bagnall (i)45,935,821---

-

45,935,821

C Brockliss (ii)12,699,087---

-

12,699,087

P M Merton (iii)45,840,983---

-

45,840,983

K A Orr (iv)414,065---

-

414,065

C M Steele (v)50,000----50,000

(i)J A Bagnall is a Director of LPL Trustee Limited and therefore holds a relevant interest of 45,935,821 fully

paid ordinary shar

es (shares are legally owned by LPL Trustee Limited).

(ii)C Brockliss is a Director of Wilton Asset Management Limited and therefore holds a relevant interest in

11,956,070 fully paid ordinary shares. Beneficial owner of 629,300 fully paid ordinary shares via shares

held on bare trust by W

ilton Asset Management Limited for Oscar Holdings Limited. Beneficial owner of

113,717 fully paid ordinary shares via ownership in Oscar Holdings Ltd.

(iii)P M Merton is a Director of Cape Healthcare Limited and a trustee of the Pentz Trust which is a 49%

shareholder of Cape Healthcare Limited. P M Merton has a relevant interest in the 45,840,983 fully paid

ordinary shar

es owned by Cape Healthcare Limited.

(iv)

K A Orr holds a beneficial interest of 414,065 fully paid ordinary shares (shares are legally owned by Orrs

Pharmacies Limited).

(v)

C M Steele has a relevant interest in 50,000 fully paid ordinary shares.

Annual Report 2025 |
79

Governance

Directors’ insurance

Green Cross Health Limited has insured all its Directors against liabilities to other parties that may arise from their

positions as Directors. The insurance does not cover liabilities arising from criminal actions.

General disclosure of interest by Directors

(section 140(2) of the Companies Act 1993)

The Directors of the Company named below have made a general disclosure of interest by a general notice disclosed

to the Board and entered in the Company’s interest register. General notices of interest were given by these Directors

during the financial year ended 31 March 2025:

John (Andrew) Bagnall – LPL Trustee Limited (Director and Shareholder), Segoura Limited (Director and

Shareholder), Plan B Limited (Shareholder), Waiaro Investments Limited (Director and Shareholder), Stellar Library

GP Limited (Director and Shareholder), Powershield Limited (Director) and major Shareholder or Director of various

unlisted or privately controlled companies.

John Bolland – Segoura Limited (Consultant), Stellar Library GP Limited (Director), Powershield Limited (Director)

and Shareholder or Director of various unlisted or privately controlled companies.

Craig Brockliss - Oscar Holdings Limited (Director and Shareholder), Wilton Asset Management Limited (Director).

Kim Ellis – NZ Social Infrastructure Fund (Chair) and Envirowaste Services (Consultant).

Peter Merton – Cape Healthcare Limited (Director and Shareholder).

Kenneth Orr – Orrs Pharmacies Limited (Director and Shareholder), Orrs Kaipara Pharmacies Limited (Director and

Shareholder), Orrs Maungaturoto Pharmacy Limited (Director and Shareholder), Orrs Rust Ave Pharmacy Limited

(Director and Shareholder), Orrs Cameron Pharmacy Limited (Director and Shareholder), Orrs Ruakaka Pharmacy

Limited (Director and Shareholder), Orrs Tui Pharmacy Limited (Director and Shareholder), Orrs Kaikohe Pharmacies

Limited (Director and Shareholder), North Haven Hospice (Director).

Carolyn Steele – WEL Networks Limited (Director), Oriens Capital GP 2 Limited (Director), Property for Industry

(Director), Vulcan Steel Limited (Director) and ANZ Bank New Zealand Limited (Director).

80
| GREEN CROSS HEALTH

Annual Report 2025 |
81

Shares and shareholding

The Company’s ordinary shares are listed on the NZX using the ticker code, GXH. As at 31 March 2025 the

Company had on issue 143,602,598 equity securities (as defined by the Financial Markets Conduct Act 2013) being

143,602,598 fully paid ordinary shares.

The 20 largest registered holders of quoted equity securities as at 31 May 2025 were as follows:

NameHolding%

LPL TRUSTEE LIMITED45,935,821 31.96

CAPE HEALTHCARE LIMITED45,840,983 31.90

JBWERE (NZ) NOMINEES LIMITED <NZ RESIDENT A/C>12,880,153 8.96

FNZ CUSTODIANS LIMITED4,922,4233.43

NEW ZEALAND DEPOSITORY NOMINEE LIMITED <A/C 1 CASH ACCOUNT> 2,962,2772.06

CUSTODIAL SERVICES LIMITED <A/C 4>2,469,378 1.72

GANET INVESTMENTS LIMITED1,627,979 1.13

CITIBANK NOMINEES (NEW ZEALAND) LIMITED - NZCSD <CNOM90>1,092,106 0.76

THOMAS LAI & CAROLYN PAMELA LAI & KATHLEEN YEE <THOMAS & CAROLYN LAI

FAMILY A/C>994,985 0.69

FRANCES ANN VUKSICH850,000 0.59

ELIZABETH ANN MCAULAY & ARTHUR HECTOR MCAULAY760,927 0.53

PIERRE GORDON PIERCE COTTER537,050 0.37

RACHAEL MAREE NEWFIELD532,0700.37

JAMES STEVE BEGOVIC & KERRY ELLWYN BEGOVIC & KATHERINE MARINA PALIN

<BEGOVIC FAMILY A/C>500,000 0.35

ORRS PHARMACIES LIMITED414,0650.29

HSBC NOMINEES (NEW ZEALAND) LIMITED - NZCSD <HKBN90>377,267 0.26

FNZ CUSTODIANS LIMITED <DRP NZ A/C>375,1200.26

SEAJAY SECURITIES LIMITED314,496 0.22

MASSEY PHARMACY LIMITED305,1680.21

JEDI INVESTMENTS LIMITED300,0000.21

Governance

Shareholder information

82
| GREEN CROSS HEALTH

Shares and shareholding (continued)

Substantial product holders

The following persons are deemed to be substantial product holders in accordance with section 274 (1) of the

Financial Markets Authority Act 2013:

NameHolding%

LPL TRUSTEE LIMITED45,935,821 31.96

CAPE HEALTHCARE LIMITED45,840,983 31.90

WILTON ASSET MANAGEMENT LTD12,585,3708.76

Shareholding spread

Green Cross Health Limited’s shareholding spread as at 31 May 2025 is as follows:

Size of holdingHolders%Securities%

1 - 99934321.56149,9660.10

1,000 - 9,99979950.222,650,2261.84

10,000 - 99,99938924.4510,809,5557.52

100,000 - 499,999462.898,200,793 5.71

500,000 - 999,99960.384,175,032 2.91

1,000,000 and over80.50117,731,12081.92

Total1,591100.00143,716,692 100.00

Annual Report 2025 |
83

Governance

Registered office

Green Cross Health Limited

Millennium Centre

Ground Floor, Building B

602 Great South Road

Ellerslie, Auckland 1051

Telephone: +64 9 571 9080

Board

K Ellis

Independent Chair

J A Bagnall

Non-Executive Director

J B Bolland

Non-Executive Director

C Brockliss

Non-Executive Director

P M Merton

Non-Executive Director

K A Orr

Independent Director

C M Steele

Independent Director

Officers

Rachael Newfield Group CEO

Kalpana Goundar CFO /

Company Secretary

Auditor

KPMG

KPMG Centre

18 Viaduct Harbour Avenue

Auckland Central

Auckland 1010

Bankers

Bank of New Zealand

80 Queen Street

Auckland Central

Auckland 1010

Bank of China

66 Wyndham Street

Auckland Central

Auckland 1010

Websites

www.greencrosshealth.co.nz

www.lifepharmacy.co.nz

www.unichem.co.nz

www.livingrewards.co.nz

www.pilldrop.co.nz

www.thedoctors.co.nz

www.thedoctorsonline.co.nz

Investor relations

For investor relations enquiries:

Telephone: +64 9 571 9088

Email: investor.relations@gxh.co.nz

Share registrar

Computershare Investor

Services Limited

Private Bag 92119

Auckland, 1142

Level 2, 159 Hurstmere Road

Takapuna, Auckland 0622

Managing your

shareholding online:

To change your address, update

your payment instructions and

to view your registered details

including transactions, please visit:

www.investorcentre.com

General enquiries can be

directed to:

enquiry@computershare.co.nz

Telephone: +64 9 488 8700

Facsimile: + 64 9 488 8787

Please assist our registrar by

quoting your CSN

or shareholder number.

Company directory

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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