Operational Update – Q3 FY26

Market Announcement
16 January 2026
Q3 FY26 OPERATIONAL UPDATE
For the quarter ended 31 December 2025
Promisia Healthcare Limited (Promisia) (NZX: PHL) provides the following operational update for the
third quarter of FY26.
Occupancy Update – December 2025
The table below shows monthly-average care occupancy by facility for December 2025, with
September 2025 (prior quarter-end) shown for comparison.
Care facility December 2025 (%) September 2025 (%) Change
Golden View 99% 98% Stable
Ripponburn 89% 93% Decrease
Ranfurly Manor 98% 94% Increase
Aldwins House 89% 90% Stable
Nelson Street 82% 63% Increasing
Promisia Group

92% 90% Increasing
Group-wide care occupancy continued to strengthen through Q3, with the monthly average reaching
92% for December, up from 90% at September quarter-end. Occupancy has continued to improve
post quarter-end, with Group occupancy currently tracking at c.94%. Performance across the
portfolio reflects a combination of sustained demand across our core facilities and improving
momentum at sites with available capacity.
Golden View and Ranfurly Manor both delivered consistently strong results, maintaining occupancy
levels in the high-90s. These outcomes demonstrate ongoing long-term stability and resilient
demand in their respective catchments, supported by established reputations and strong referral
pipelines.
Ripponburn averaged 89% for December, reflecting the departure of several residents during the
quarter. This softness is considered temporary. Enquiry levels remain strong, with most vacant
rooms currently under active discussion, and occupancy has since lifted back above 90% post
quarter-end.
Aldwins House remained broadly stable over the period, averaging 89% for December. The facility
experienced a normal level of resident turnover, with departures offset by new admissions. Debbie
McCusker commenced as Facility Manager in December and has already made a positive impact,
strengthening on-site leadership and execution. Enquiry levels remain strong, and management
continues to focus on sustaining recent gains in culture, reputation and care quality to support
further occupancy growth over time.

Nelson Street was the standout performer for the quarter. Occupancy increased materially to an
average of 82% for December, up from 63% in September, driven by a significant increase in new
dementia-level care admissions as the newly opened dementia wing filled through the period. As of
today, occupancy has lifted further to 92%. Momentum is expected to continue as awareness of the
upgraded offering increases.
Across the Group, Promisia is also benefiting from having multiple facilities within the same regions.
The ability to transition residents between sites — particularly between Ripponburn and Golden
View in Cromwell, and between Nelson Street and Ranfurly Manor in Feilding — is supporting better
utilisation of capacity while ensuring residents are placed in the most appropriate care setting.

Ranfurly Manor care suite sales progress
Care suite sales at Ranfurly Manor have continued to build strongly through FY26, with sustained
momentum across the year.
• 52 of 57 care suites are now occupied (91%), up from 46 (81%) at 30 September 2025.
• A further suite is currently under contract, which would lift occupancy to 53 of 57, or c.93%,
once settled.
This represents a material uplift in occupancy over a relatively short period and reflects improving
market awareness and consistent demand for Ranfurly’s care suite offering.
Including both the care facility and care suites, Ranfurly Manor is now accommodating c.160
residents, marking another operational milestone for the site and reinforcing its position as a leading
aged care provider in the region.

Outlook
Promisia remains on track to deliver its previously upgraded FY26 earnings guidance. Promisia
continues to expect underlying EBITDAF of at least $6.1 million for FY26, representing growth of
more than 45% year-on-year (FY25: $4.2 million).
With sustained improvements in Group occupancy and ongoing care suite sales momentum at
Ranfurly Manor, operational performance across the portfolio remains in line with expectations. No
change to guidance is anticipated at this time.

Authority for this announcement:
Francisco Rodriguez Ferrere – Chief Financial Officer, Promisia Healthcare Limited

For more information, please contact: Francisco Rodriguez Ferrere
Phone: +64 21 245 1801 or email: Francisco.rf@promisia.co.nz

About Promisia Healthcare
Promisia is a New Zealand based aged care and retirement living provider, with a focus on delivering
quality personalised care. Our aim is to be the aged care provider of choice in our communities. Our
facilities are located in well-established and well serviced towns and metropolitan areas. Our goal is
to profitably grow our business in a sustainable manner, delivering quality care to our residents,
peace of mind to their families and whanau, and excellent value to our villages, community and
shareholders. Promisia is listed on the NZX (NZX: PHL). http://www.promisia.co.nz.