2024 ESG Forum Presentation and Investor Discussion Pack

2024
27 JUNE 2024
PRESENTATION AND INVESTOR DISCUSSION PACK
ESG FORUM
Approved for distribution by ANZ’s Continuous Disclosure Committee
ANZ Group Holdings Limited ABN 16 659 510 791
9/833 Collins Street Docklands Victoria 3008 Australia

ANZ 2024 ESG Investor Forum discussion pack
1
IMPORTANT INFORMATION – FORWARD-LOOKING STATEMENTS
The material in this presentation contains general background information about the Group’s activities current as at 26 June 2024. It is information given in
summary form and does not purport to be complete.
It is not intended to be and should not be relied upon as advice to investors or potential investors, and does not take into account the investment objectives,
financial situation or needs of any particular investor. These should be considered, with or without professional advice, when deciding if an investment is
appropriate.
This presentation may contain forward-looking statements or opinions including statements regarding our intent, belief or current expectations with respect to
the Group’s business operations, market conditions, results of operations and financial condition, capital adequacy, sustainability objectives or targets, specific
provisions and risk management practices. Those matters are subject to risks and uncertainties that could cause the results and financial position of the Group to
differ materially from the information presented herein. When used in the presentation, the words ‘forecast’, ‘estimate’, 'goal', 'target', 'indicator', 'plan', 'pathway',
‘ambition’, ‘modelling’, ‘project’, ‘intend’, ‘anticipate’, ‘believe’, ‘expect’, ‘may’, ‘probability’, ‘risk’, ‘will’, ‘seek’, ‘would’, ‘could’, ‘should’ and similar expressions, as they relate
to the Group and its management, are intended to identify forward-looking statements or opinions. Those statements are usually predictive in character; or may
be affected by inaccurate assumptions or unknown risks and uncertainties or may differ materially from results ultimately achieved. As such, these statements
should not be relied upon when making investment decisions. There can be no assurance that actual outcomes will not differ materially from any forward-looking
statement or opinions contained herein. Also see the additional ‘Important Information – Climate-Related Information’ on page 43of this presentation. These
statements only speak as at the date of publication and no representation is made as to their correctness on or after this date.The Group does not undertake any
obligation to publicly release the result of any revisions to these forward-looking statements to reflect events or circumstances after the date hereof to reflect the
occurrence of unanticipated events.
It also contains climate-related statements. Those statements should be read with the important notices in relation to the uncertainties, challenges and risks
associated with climate-related information included at the end of this presentation pack
.
All amounts in this document are in Australian dollars unless otherwise stated. Sum of parts within charts and commentary may not equal totals due to rounding.

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CONTENTS
Chief Executive Officer 3
Purpose, strategy & ESG
Hardship, fraud & scams
ESG focus areas
Head of First Nations Strategy, Australia13
Our Australian First Nations strategy
Reconciliation Action Plan
Customer Fairness Advisor
16
Progress on scams
Investment in scams
Improving the hardship process
Reference Packs
Governance
23
Environment, Social & Governance –Targets, Housing and Financial
Wellbeing
27
Environment, Social & Governance –Climate
32

2024
ESG FORUM
SHAYNE ELLIOTT
CHIEF EXECUTIVE OFFICER

ANZ 2024 ESG Investor Forum discussion pack
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Our purpose
is to shape a world where
people and communities
thrive

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THE INTEGRATION OF PURPOSE, STRATEGY AND CUSTOMER PROPOSITION
Our Purpose
To shape a world where people and communities thrive
It explains ‘why’ we exist and drives everything we do at ANZ, including the choices we make each day about those
we serve and how we operate
Our Strategy
To improve the financial wellbeing and sustainabilityof customers through excellent services, tools and insights
that engage and retain them, and help positively change their behaviour
Who We Serve
Help people save for, buy
and own a sustainable,
liveable and affordable
home
Help people start
or buy and
sustainably grow
their business
Help companies move capital
and goods around the region
and sustainably grow their
business
ESG Focus
Areas
Financial
wellbeing
Environmental
sustainability
Housing
Responsible
customer
engagement
Protection
from fraud and
scams

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ESG FOCUS AREAS
Protection from
fraud and scams
Responsible
customer engagement
UNDERPINNED BY ETHICS, CONDUCT AND CULTURE
Financial wellbeing
Improving the financial wellbeing of our
customers, employees and the community
at large by helping them make the most of
their money throughout their lives
Environmental sustainability
Supporting household, business and
financial practices that improve
environmental sustainability
Housing
Improving the availability of suitable and
affordable housing options for all
Australians and New Zealanders
This year’s stakeholder engagement highlighted five of our most material ESG issues
1
:
1.Topics are outlined in alphabetical order, not ranked

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GOVERNANCE
1.Chart reflects the percentage of time spent on each agenda category October 2023 to May 2024; additional detail in Reference Pack – Governance
27%
Governance
21%
How We Bank
11%
Who We Bank
15%
How We Measure
& Communicate
26%
Topics Important to
Our Purpose
25%
How We Bank
11%
Governance
17%
Topics Important to
Our Purpose
22%
Who We Bank
25%
How We Measure
& Communicate
Purpose:
oversee measures to
advance ANZ’s purpose,
focusing on ethical,
environmental, social and
governance matters
Purpose:
seeks to ensure ANZ
operates responsibly and
achieves fair, ethical and
balanced stakeholder
outcomes
Board Ethics, Environment, Social and Governance Committee
(EESG), Time allocation FY24 YTD
1
Ethics and Responsible Business Management Committee
(ERBC), Time allocation FY24 YTD
1

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-4-3-2-101234
Consumer confidence
Household consumption per person
Home lending as a share of disposable income
Business conditions
ANZ-Indeed Job Ads as a share of the labour force
Inflation expectations
Terms of Trade
House prices as a share of disposable income
Inflation
Capacity utilisation
Wage Price Index
Employment to population ratio
Current reading (annual ave)Min (since 2010)Max (since 2010)
Source: ABS, ANZ-Indeed Job Ads, ANZ-Roy Morgan, NAB, CoreLogic, ANZ Research
EXTERNAL ENVIRONMENT
Australia, June 2024
<- Below long run avgAbove long run avg ->
Deviation
(Z score)

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1.Includes Non-Performing Loans. Excess repayments based on available redraw and offset. Excludes Equity Manager Accounts
2.Australia includes Australia Retail and Australia Commercial customer deposits, New Zealand includes New Zealand Personal andBusiness customer deposits
CUSTOMER RESILIENCE
Australia Home Loan repayment profile
1
,Mar 24 Retail & Commercial customer deposits
2
56
53
48
47
163
173
185
194
43
44
45
47
Sep 22Mar 23Sep 23Mar 24
262
270
278
288
Australia, $b
New Zealand, NZDb
44
41
3939
60
64
67
70
Sep 22Mar 23Sep 23Mar 24
104
105
106
109
OffsetSavings & Term DepositsTransact
~3%
~18%
~20%
~21%
~7%
~31%
Overdue
On Time
<1 month ahead
1- 12 months
ahead
1- 2 years ahead
>2 years ahead
% of total
accounts

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1.Further detail about the target is set out in the FY23 ESG Supplement available at https://www.anz.com.au/about-us/esg/reporting/
This page may contain forward-looking statements or opinions. Please refer to ANZ’s Disclaimer and Important Notice with respectto such statements on page 1
THREE KEY ESG FOCUS AREAS
Housing
•Supporting an increase in the supply of social and affordable housing by investing in
emerging housing markets
•Target to fund and facilitate $10b of investment by end FY2030 to deliver more
affordable, accessible and sustainable homes to buy and rent (Australia/New
Zealand)
1

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1.Further detail about the target is set out in the FY23 ESG Supplement available at https://www.anz.com.au/about-us/esg/reporting/
This page may contain forward-looking statements or opinions. Please refer to ANZ’s Disclaimer and Important Notice with respectto such statements on page 1
THREE KEY ESG FOCUS AREAS
Financial
wellbeing
Housing
•Supporting an increase in the supply of social and affordable housing by investing in
emerging housing markets
•Target to fund and facilitate $10b of investment by end FY2030 to deliver more
affordable, accessible and sustainable homes to buy and rent (Australia/New
Zealand)
1
•Aim is to have at least 2.5 million customers in Australia and New Zealand with a
financial buffer by the end FY2026
1
•Our long-running partnerships with governments and community organisations
have helped 60,000 lower-income Australians save >$29m

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1.Further detail about the target is set out in the FY23 ESG Supplement available at https://www.anz.com.au/about-us/esg/reporting/
2.Important information about eligibility requirements for the target is set out in the ‘Social and Environmental Sustainability Target Methodology’ (2023), available at https://www.anz.com.au/about-us/esg/reporting/
This page may contain forward-looking statements or opinions. Please refer to ANZ’s Disclaimer and Important Notice with respectto such statements on page 1
THREE KEY ESG FOCUS AREAS
Financial
wellbeing
Environmental
sustainability
Housing
•Supporting an increase in the supply of social and affordable housing by investing in
emerging housing markets
•Targ etto fund and facilitate $10b of investment by end FY2030 to deliver more
affordable, accessible and sustainable homes to buy and rent (Australia/New
Zealand)
1
•Aim is to have at least 2.5 million customers in Australia and New Zealand with a
financial buffer by the end FY2026
1
•Our long-running partnerships with governments and community organisations
have helped 60,000 lower-income Australians save >$29m
•Target to fund and facilitate at least $100b by end FY2030 in social and
environmental outcomes through customer activities and direct investments by
ANZ
1,2
•Engaging with certain customers on their transition plans for almost a decade, to
explore ways in which our customers can improve their plans

2024
ESG FORUM
SHELLEY CABLE
HEAD OF FIRST NATIONS STRATEGY, AUSTRALIA

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STRATEGIC PRIORITIES
Our purpose
is to shape a world where
people and communities
thrive
A First Nations strategy in Australia
helps us bring this purpose to life
Financial
wellbeing
Banking the First
Nations economy
Improving the
cultural capability
of our bank
•Priorityis to develop a First Nations strategy for the Bank that is aligned to
our purpose, strategy and business
•Objectiveis to weave together meaningful actions, projects and
commitments that leverage our core business strengths
•Focus areas, to support First Nations peoples and communities to thrive, will
likely include:

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RECONCILIATION ACTION PLAN AND ACHIEVEMENTS
Our achievements in 2023 included:
•Launched a First Nations Commercial banking proposition
•Spent almost $12m with First Nations businesses, exceeding
our target spend
•Ongoing partnership with BlackCard to provide cultural
capability training
•Partnered with Indigenous Business Australia to host a CEO
Business Growth Clinic for six leaders of First Nations
businesses
•Delivered eight Money Business training sessions to
community workers and financial counsellors working with
First Nations
ANZ Reconciliation Action Plan https://www.anz.com.au/content/dam/anzcomau/documents/pdf/aboutus/esg/workplace-participation-diversity/anz-rap-2021-2024.pdf

2024
ESG FORUM
EVELYN HALLS
CUSTOMER FAIRNESS ADVISOR

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1.12-month period to March 2024
SUPPORTING OUR CUSTOMERS
Investing in new security measures and capabilitiesProtecting our systems, services and customer data
Education
Delivered new personalised
education resources for
customers
Prevention
Prevented the loss of
>$100m to cyber criminals
1
Analysis
>10b data events analysed
daily through our Security
Operations Centre
Blocking
>12.5m attacks blocked each
month against our customer
facing services
Helping protect customers & community from threat of scams &
financial crime
Resilient customer services with layers of defence to protect our systems,
services & data
ANZ Falcon®ANZ’s trusted fraud detection and prevention technology
Real-time monitoringBehavioural analysisMulti-layered fraud
prevention
Continuously evolving
detection

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‘SCAM SAFE’ FOR ANZ PLUS

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Improving
policies, procedures and
training for our staff
Ensuring
executive level
end-to-end value
chain oversight
Improving
our customer
communications so
they are clearer and more
personalised
Evolving
our customer
experience, through
reporting and surveys
to gauge progress
Providing
specialist support to
vulnerable customers in
financial difficulty
HARDSHIP ACTION PLAN

2024
ESG FORUM
Q&A

2024
ESG FORUM
FURTHER INFORMATION

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OUR ESG RELATED DISCLOSURES
ESG SupplementESG BriefingsClimate Change Disclosures
https://www.anz.com.au/about-us/esg/reporting/https://www.anz.com/shareholder/centre/reporting/
ESG/
https://www.anz.com.au/about-
us/esg/environmental-sustainability/climate-
change/
Modern Slavery StatementHousingFinancial Wellbeing
https://www.anz.com.au/content/dam/anzcomau/a
bout-us/anz-2023-modern-slavery-
statement.pdf
https://www.anz.com.au/about-us/esg/housing/https://www.anz.com.au/about-us/esg/financial-
wellbeing/
ESG information
& progress
against our ESG
targets
Annual event
to brief
investors on
ESG matters
Climate change
commitment and
climate related
financial
disclosures
Our
approach to
Modern
Slavery
ANZ-CoreLogic
Housing
Affordability Report,
guide to trends &
drivers of housing
affordability across
Australia
Our financial
wellbeing programs,
incl. ANZ Roy Morgan
financial wellbeing
indicator

2024
ESG FORUM
REFERENCE PACK –GOVERNANCE

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ESG GOVERNANCE OVERVIEW
Indicative responsibilities demonstrate how committees manage ESG
Ethics, Environment, Social and Governance (EESG) Board Committee
Purpose: oversee measures to advance ANZ’s purpose, focusing on
ethical, environmental, social and governance matters
Oversight of the Ethics and
Responsible Business Committee
Review and monitor ethical and ESG
risks and opportunities
Oversight and approval of ANZ’s
sustainability objectives
Oversight and approval of corporate
governance policies and principles
Oversight and approval of ESG
reporting
Oversight of elements of
whistleblowing
Ethics and Responsible Business Management Committee (ERBC)
Purpose: seeks to ensure ANZ operates responsibly and achieves fair,
ethical and balanced stakeholder outcomes
Discuss and decide on ethical and
ESG risks and opportunities
Establish decision-making
principles and guide choices on
industry sectors, customers and
transactions we bank and how we
bank
Review the fairness of ANZ’s
approach to customers
requiring extra care
Monitor progress against ANZ’s
sustainability priorities including
ESG targets and the ‘What We Care
About Most’ focus areas
Consider ANZ’s products and
services and how
they are provided, as well as
stakeholder and community
expectations
Review and decide sensitive
wholesale transactions

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1.Chart reflects the percentage of time spent on each agenda category October 2023 to May 2024
2.Topics in the “Who we bank” category may also relate to the “Topics important to our purpose” category, but have only been counted towards the “Who we bank” category
BOARD COMMITTEE GOVERNING OUR APPROACH
Board Ethics, Environment, Social and Governance (EESG) Committee –Indicative agenda topics
1
21%
27%
11%
15%
26%
How we measure and communicate
•Annual reporting suite, inc. ESG
reporting and external assurance
•Setting and monitoring ESG targets
•External ESG ratings
Topics important to our purpose
•Housing
•Financial wellbeing
•Environmental sustainability
Who we bank
2
•Supporting our customers and industries to transition, including our Large
Emitters Engagement Program
•Oil and gas policy
How we bank
•First Nations banking
•Family violence
•Human rights
Governance
•Whistleblower program
•Developments in climate reporting
•Corporate governance

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1.Chart reflects the percentage of time spent on each agenda category October 2023 to May 2024
2.Topics in the “Who we bank” category may also relate to the “Topics important to our purpose” category, but have only been counted towards the “Who we bank” category
EXECUTIVE COMMITTEE GOVERNING OUR APPROACH
Ethics and Responsible Business Committee (ERBC) –Indicative agenda topics
1
How we measure and communicate
•Reviewing and monitoring ESG
targets
Topics important to our purpose
•Housing
•Financial wellbeing
•Environmental sustainability
Who we bank
2
•Supporting our customers and industries to transition, including our Large Emitters
Engagement Program
•Oil and gas policy
How we bank
•Family violence
•Human rights
Governance
•Materiality assessment
•Developments in climate reporting
25%
11%
22%
25%
17%

2024
ESG FORUM
REFERENCE PACK –ENVIRONMENT, SOCIAL & GOVERNANCE -
TARGETS, HOUSING AND FINANCIAL WELLBEING
Based on ANZ 2024 Half Year Results – Results Presentation and
Investor Discussion Pack

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SNAPSHOT OF 31 MARCH 2024 HALF YEAR PERFORMANCE AGAINST ESG
TARGETS
Ta rg et PerformanceRelevant SDGs
Fund and facilitate at least $100 billion by end 2030, including $15 billion in
FY24, in social and environmental outcomes through customer activities and
direct investments by ANZ. This includes initiatives that help lower carbon
emissions, protect nature and biodiversity, increase access to affordable
housing and promote financial wellbeing.
•Since 1 April 2023, we have funded and facilitated$20.32 billion
1,2
,
across 131 transactionsof which $11.28 billion is funded and $9.04
billion is facilitated.
•This includes $11.53 billion
1,2
allocated in the first half towards the
$15 billion FY24 sub-target.
•Our detailed Social and Environmental Sustainability Target
Methodologyis available at anz.com/esgreport
.
See our 2023 ESG Supplement and Climate-related Financial Disclosures for the complete suite of FY24 ESG targets and details on 2023 full year performance
1.FY24 half year performance subject to limited independent assurance by KPMG. Refer to independent assurance opinion on ANZ website: anz.com/esgreport
2.Q3 and Q4 FY23 performance included transactions validated as eligible for inclusion in the target up to 22/09/2023. Q1 and Q2 FY24 includes transactions validated as eligible for inclusion in the target from 23/09/2023 to 22/03/2024
Enhance our management of climate risks and opportunities by intensifying
our engagement with our largest emitting business customers. We will expect
and encourage them to strengthen their low carbon transition plans, by:
•focusing our engagement and raised expectations on our 100 largest
emitting customers with the aim that by end 2025, compared to their
starting point more customers achieve a well developed or advanced rating
for their low carbon transition plans; and
•extending the use of our Climate Change Risk Assessment (CCRA)
methodology so that by end 2024 it has been used to support our
engagement with the revised list of our 100 largest emitting customers.
•We are in the process of engaging with our 100 largest emitting
business customers, to expect and encourage them to strengthen
their low carbon transition plans by end 2025, including by utilising
our Climate Change Risk Assessment (CCRA) methodology.
•For further details on our Large Emitters Engagement Program
(LEEP) refer toA N Z ’s2023 Climate-related Financial Disclosures
Reportavailable atanz.com/
esgreport.

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SNAPSHOT OF 31 MARCH 2024 HALF YEAR PERFORMANCE AGAINST ESG
TARGETS
Ta rg etPerformanceRelevant SDGs
Fund and facilitate at least $10 billion of investment
by end 2030, including $750 million in FY24, to
deliver homes to buy and rent that are more
affordable, accessible or sustainable.
•Since October 2018, we have funded and facilitated $5.78 billion
1,2
to support the delivery of
more affordable, accessible and sustainable homes to buy and rent.
•This includes $477.1 million
1,2
allocated in the first half towards the $750 million FY24 sub-
target.
•Eligible housing transactions that also meet the eligibility criteria for the social and
environmental target to achieve $100 billion by end 2030 may contribute towardsboth
targets.
•For detail regarding the scope of this target refer toA N Z ’s2023 ESG Supplementavailable
atanz.com/esgreport
.
Helping New Zealand homeowners improve the
sustainability of their homes and/or reduce their
transport emissions through discounted lending of at
least NZ$670 million in aggregate to at least 16,000
households by end 2025. (New Zealand)
•Since October 2020 we have helped12,942
3
households to improve the sustainability of their
homes and/or reduce their transport emissions through discounted lending ofNZ$524
million
3
.
See our 2023 ESG Supplement and Climate-related Financial Disclosures for the complete suite of FY24 ESG targets and details on full year 2023 performance
1.FY24 half year performance subject to limited independent assurance by KPMG. Refer to independent assurance opinion on ANZ website:anz.com/esgreport
2.Q3 and Q4 FY23 performance included transactions allocated towards the target validated as eligible up to 22/09/2023. Q1 and Q2 FY24 includes transactions validated as eligible for inclusion in the target from 23/09/2023 to 22/03/2024
3.Data is unaudited

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1.As at 31 March 2024
2.Including $750m in FY24. Target is to deliver homes to buy and rent that are more affordable, accessible or sustainable
DELIVERED $5.78B OF HOUSING SUPPLY SINCE OCTOBER 2018
1
ANZ provided financing to the Ground Lease Model 2 project, a public private partnership between the Victorian
Government and the Building Communities consortium, comprising Tetris Capital, Icon Construction,
Community Housing (Vic) Limited, Women’s Property Initiative Limited and Aboriginal Community Housing (Vic)
Limited.
ANZ, alongside Housing Australia and Sumitomo Mitsui Banking Corp (SMBC), provided a green and social loan
for the project. ANZ also acted as the sustainability coordinator for the loan.
Under the project Homes Victoria will lease public land to the consortium to finance, design and build 1,370 new
social, affordable, specialist disability and market rental dwellings across four sites in Victoria.
Delivered $5.78b into the
housing sector, with $477.1m in
1H24
ANZ’s housing target is to fund
and facilitate at least $10b of
investment by end 2030
2

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FINANCIAL WELLBEING –CENTRAL TO OUR STRATEGY
ANZ is focused onimproving the financial wellbeing of our people, customers and communities by helping them make the most
of their money throughout their lives
CUSTOMERS
COMMUNITY
CAPABILITY
•Encouraging our customers to build and maintain financial resilience with the aim of having at least 2.5 million customers
with afinancial buffer of approximately 6 weeks’ expenses by end of 2026
2
.
•Delivering proactive engagement to help customers as they head into challenging economic times.
•Our long running financial education programs - MoneyMinded, Saver Plus and MoneyBusiness – are delivered with
government and community partners, reaching more than 927,500 participants
1
since 2002. In 2024 we will pilot our Saver
Plus program in Fiji.
•In 2024 we have created a new Scams module for MoneyMinded and have partnered with community organisations to
deliver scam awareness workshops directly with participants and referred customers.
•Regular research of Australian and New Zealand Financial Wellbeing with quarterly snapshots through the ANZRoy
Morgan Financial Wellbeing Indicator.
•The total financial wellbeing of Australians declined to a score of 54.0 (out of 100) from 56.6 in the 12 months to December
2023. The trend for individuals from diverse cultural and linguistic backgrounds is lower again.
Customer
Community
Capability
1.As at 30 September 2023
2.From a baseline of approximately 2.4 million customers as at 30 September 2023

2024
ESG FORUM
REFERENCE PACK –ENVIRONMENT, SOCIAL & GOVERNANCE
–CLIMATE
Basedon ANZ 2024 Half Year Results– Results Presentation
and Investor DiscussionPack

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OUR APPROACH TO CLIMATE
ANZ’s Climate Ambition
To be the leading Australia and New Zealand-based bank in supporting customers to transition to net zero by 2050
Facilitated by...
The opportunity
The pathway to net zero emissions presents significant financing opportunities. ANZ has an opportunity to assist customers asthey invest in new capabilities,
technologies and assets, provide lower emissions energy and power, nature based solutions or adapt to a less carbon intensive economy.
Engage constructively and
transparently with stakeholders
Reduce emissions from
our operations
Transition our financed emissions
to net zero by 2050 in line with the
goals of the Paris Agreement
Support our customers
to transition
Our key focus areas to achieve our net zero ambition
Our climate change commitment
Provides the framework to achieve our strategy of transitioning our financed emissions to net zero by 2050 in line with the goals of the Paris Agreement.
Our Environmental
Sustainability Strategy
Our risk management
approach
Progressively deepening our staff’s
understanding of climate risks and
opportunities
Our sensitive sector
requirements
Industry and product
expertise
Developing the right
internal culture and
mindset
Targets and pathways
Customer
engagement
Strategic
partnerships

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1.The Safeguard Mechanism in Australia (cleanenergyregulator.gov.au)
2.O&G transition plans –we expect customers to attain at least a ‘well developed’ (category B) plan by end 2025
3.From a 2020 baseline. Subject to foreign exchange rates, given that a significant portion of our oil & gas exposures are denominated in USD. See our Climate-related Financial Disclosures and Financed Emissions Methodology for details including
the part of the sector’s value chain and the customers in scope of the pathway (as at 30 September 2023): anz.com/esgreport
•We have been clear that we want to support our oil and gas customers who have
credible, disclosed transition plans
2
.
•Our Climate Change Commitment and related market disclosures have also been
clear that we believe gas plays a material and important part in meeting Australia’s
current energy needs and will do so for the foreseeable future.
•We will work with our energy customers, with robust plans aligned with our
climate policy framework, to help finance their transition whether that be through
direct financing or general corporate facilities.
•At the same time, we are taking a further step towards transitioning our oil and gas
lending to align with the goals of the Paris Agreement. We will no longer provide
direct financing to new or expansion upstream oil and gas projects. As well, we will
not on board any new customers primarily focused on upstream oil and gas.
•This step supports our 26 per cent emissions reduction by 2030 pathway
3
and 40
per cent exposure at default reduction by end 2025 target
3
.
•Should national energy security issues arise and our assistance is sought, we will
consider exceptions on a case-by-case basis.
•A new phase of customer engagement in 2024 (in place from 1 October 2023),
triggered in part by the Safeguard Mechanism reform in Australia
1
.
•The new Large Emitters Engagement Program (LEEP) has seen us:
•Focus on our absolute 100 largest emitting business customers
•Raise our customer transition plan benchmarks
•Expect customers to obtain third-party assurance of emissions
performance and targets
•The LEEP, together with sectoral pathways, are informing our credit decisions in
higher emitting sectors.
•In 2023, we disclosed progress against our existing pathways in six key sectors and
set 2030 targets in two new sectors: Thermal Coal and Transportsub-sectors
(Aviation, Shipping and Auto Manufacturing).
ENHANCED CUSTOMER ENGAGEMENT AND POLICY
Focusing where we can make the most impact
Our enhanced oil and gas (O&G) policy

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1.Our Large Emitters Engagement Program (LEEP) customers were identified based on information available in August 2023 from: (a) customers who were part of the previous phase of our engagement program, had operational control over or a
major financial stake in any Safeguard Mechanism facility or were included in our sectoral pathway targets; plus (b) customers that ANZ has otherwise identified as large emitters for the purpose of our customer engagement. We also assessed
whether the customer met specific credit limit thresholds and had an ongoing relationship with ANZ. Subsequently, the customers were ranked by emissions from highest to lowest, encompassing Scope 1 and 2 emissions for all customers and
Scope 3 emissions for Coal, Oil & Gas, and Mining Infrastructure customers. The top 100 customers with the highest emissions were identified as our 100 largest emitting business customers for LEEP. ANZ expects that this group of customers will
comprise the LEEP group for the target period, noting that additional customers may be added if a customer in this group ceases its relationship with ANZ or if engagement for some other reason is not practical
2.By the end of 2025 or we will likely reduce our exposure to them. Any customers rated 'C' or 'D' in 2024 that are included for the first time as part of our new phase of engagement will need to improve their plans by the end of 2026. Refer next slide
for transition plan categories
3.Climate Change Risk Assessment (CCRA) is an online tool that will be used to help guide customer engagement and assess and manage climate-related risks of certain customers in Institutional, including our largest emitting business customers.
4.Additional Safeguard Mechanism customers if not already covered in our 100 largest emitters (excluding those to whom ANZ’s exposure is considered immaterial)
5.Additional large emitters in sectoral pathways if not already covered in FY24, focusing on the most material exposures
6.Any remaining material corporate exposures in carbon-intensive sectors such as large agribusiness, or chemical manufacturers
ENHANCED CUSTOMER ENGAGEMENT TO SUPPORT EMISSIONS
REDUCTIONS
100 largest emitters
Safeguard Mechanism
4
100 of our largest emitters
Large emitters in
sectoral pathways
5
Other large emitters
6
Climate Change Risk Assessment Scope
3
Large Emitters Engagement Program (from FY24)
FY23
FY24
FY25
Increased focus on whether customers are on track with their targets
•In FY24, an enhanced assessment framework is being applied to our 100 largest emitting business customers
1
. Refer next slide for detail.
•In FY25, remaining large emitters in our sectoral pathways captured in our engagement program.
•By end 2025, continue to seek improved plans from Category C and D customers or look to reduce exposure
2
.

ANZ 2024 ESG Investor Forum discussion pack
36
Three key elements of a robust low carbon transition plan (governance, targets, disclosures)
ENHANCED ASSESSMENT FRAMEWORK FOR OUR 100 LARGEST EMITTING
CUSTOMERS
Category A
‘Adva nced’
Category B
‘ Well Developed’
Category C
‘Underdeveloped’
Category D
‘No public pla ns’
Governance
Strong governance in place to
manage climate risk
Acknowledges climate risk is a
material risk and opportunity
Public climate change
commitment
Climate and environment risk
discussed with senior leaders
Acknowledges the
needtodevelop a transition
plan
Ta rg et s
Decarbonisation trajectory is
on track for Scope 1 & 2
"Paris-aligned"targets
Discloses material scope 3
emissions
Incorporates climate change
performance into executive
remuneration
“Paris-aligned” 2030
emissionsreductions targets
1
for Scope 1 & 2
Targets to reduce ‘emissions
intensity’ across material parts
of its operations
No public targets or other
plans to reduce emissions
Developing
sustainabilityprojects
Developing
sustainabilityframework
Disclosures
TCFD-aligned reportingTCFD-aligned reporting
Moving towards TCFD-aligned
reporting
Has not reported against
TCFD
Enhanced assessment framework (in place from 1 October 2023) includesa sharper focus on whether ourcustomers are implementing their plans, e.g., to
achieve an 'A' rating customers will need to be 'on track’ or ‘almost on track' with meeting their Scope 1 & 2 targets. Illustrative examples of characteristics of
customers within each category are shown below
In Progress In place/ met
1.Our expectation is that Energy customers will achieve at least a 'B' by end 2025 and disclose:
•Material Scope 3 emissions and any progress towards reducing those emissions
•How company strategy, targets and planned capital expenditure is aligned with the Paris goals

ANZ 2024 ESG Investor Forum discussion pack
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1.Supporting sustainable resource extraction in areas such as iron ore, lithium, nickel, cobalt, rare earths, copper and bauxite
2.Supporting basic materials production including green steel and low-carbon aluminium production
3.Supporting new technology projects focused on upstream hydrogen and carbon capture use and storage
4.All issuers, includes all sustainable bonds issued in the Australian markets by local and international issuers. 1 Jan 2014 to 2024 YTD. To qualify bonds must be aligned with recognised external global principles/standards (ICMA and CBI Climate
Bonds Standard) Source: KangaNews 10 April 2024
5.All issuers, includes all sustainable bonds issued in the New Zealand markets by local and international issuers. 1 Jan 2014 to 2024 YTD. To qualify bonds must be aligned with recognised external global principles/standards (ICMA and CBI Climate
Bonds Standard). Source: KangaNews 16 March 2024
6.Number of labelled Sustainable Finance deals, including bonds & loans, that ANZ has participated in. Data is unaudited
BACKING THE TRANSITION THROUGH FINANCING SUSTAINABILITY
Sustainable Bond League Tables
ANZ Sustainable Finance deals
6
Aus. Sustainable Bond Cumulative League Table
4
Bookrunner
(Ranking on Market
share)
Volume No. of dealsMarket share
ANZ (#1)$16.8b7113.7%
Closest peer (#2)$13.2b7210.8%
NZ Sustainable Bond Cumulative League Table
5
Bookrunner
(Ranking on Market
share)
Volume
(NZD)
No. of dealsMarket share
ANZ (#1)$9.6b5930.9%
Closest peer (#2)$8.1b4626.2%
Period
Number of deals
(in period)
Number of deals
(cumulative)
FY188
8
FY1926
34
FY2039
73
FY2181
154
FY22127
281
FY23111
392
1H2471
463
Supporting our customers to transition
ANZ has chosen some key focus areas as part of
our Environmental Sustainability Strategy:

ANZ 2024 ESG Investor Forum discussion pack
38
1.Unlabelled refers to our existing banking products and services where no specific sustainability related label is applied. Labelled refers to sustainable finance banking products with a specific sustainability related label
2.Our detailed Social and Environmental Sustainability Target Methodologyis available at anz.com/esgreport
3.Q3 and Q4 FY23 performance included transactions validated as eligible for inclusion in the target up to 22/09/2023. Q1 and Q2 FY24 includes transactions validated as eligible for inclusion in the target from 23/09/2023 to 22/03/2024
4.FY24 half year performance subject to limited independent assurance by KPMG. Refer to independent assurance opinion on ANZ website: anz.com/esgreport
BACKING THE TRANSITION THROUGH FINANCING SUSTAINABILITY
Sustainable Finance
Supporting customers’ sustainability ambitions
Progress against our target to fund and facilitate at least $100 billion by end 2030
2
ANZ is supporting our customers through labelled and other financing products and services
•ANZ’s Sustainable Finance team is helping our customers by encouraging them to identify climate and nature-related risks and opportunities.
•The team is financing and facilitating the deployment of capital into eligible green, social and sustainability initiatives.
•Highlight: ANZ arranged a US$940 million green export credit agency backed facility for Hyundai Mobis America Inc to supply parts for the production of
electric vehicles. Among other roles, ANZ acted as Sole Green Loan Coordinator and Lead Export Credit Agency Coordinator.
•We are doing this through unlabelled
1
financing products and services, such as relationship lending, project and export finance, asset finance, loan
syndications, advisory, trade finance and markets solutions including debt capital markets.
•Highlight: ANZ acted as the Mandated Lead Arranger for the $1.1 billion secured term loan facilities for eight wind, solar and battery storage assets across
five states in Australia for Neoen Australia, the largest renewable energy company in the country.
•$20.32 billion delivered across 131 transactions of which $11.28 billion was funded and $9.04 billion was facilitated since the target commenced twelve
months ago
3,4
.
•This includes $11.53 billion allocated in the first half of FY24 towards the $15 billion FY24 sub-target
3,4
. See slide 136 for a snapshot of our half year
performance against our ESG targets.

ANZ 2024 ESG Investor Forum discussion pack
39
1.Data is unaudited
2.
anz.co.nz/personal/home-loans-mortgages/loan-types/good-energy/
3.
https://www.anz.co.nz/business/borrow/anz-business-green-loan/
SUPPORTING OUR COMMERCIAL CUSTOMERS SHIFT TO LOW CARBON
BUSINESS MODELS AND HOMEOWNERS TO IMPROVE ENERGY EFFICIENCY
1
Helping commercial
customers invest in
energy efficiency
•Continuing to work with the Clean Energy Finance Corporation (CEFC) Energy Efficient Asset Finance Program to support
Australian businesses to invest in emission reducing infrastructure.
•Since its launch in 2017, this program has helped finance more than $289 million of investment in 1,311 clean energy technology
dealsup to March 2024.
Supporting NZ
business and retail
customers
implement
sustainable
initiatives
Building internal
capacity and helping
customers with carbon
credits
In the first half of FY24 ANZ New Zealand:
•Provided NZ$139 million to more than 3,400
2
New Zealand households to improve the sustainability of their homes and/or
reduce transport emissions through our Good Energy Home Loan top up
2
.
•Business and agriculture customers drew down NZ$15 million
3
in lending to fund assets or projects that demonstrated
environmental benefits through the ANZ Business Green Loan
3
, taking the total since launch to NZ$42 million.
•ANZ’s Environmental Markets team is building capability to help customers to devise innovative carbon credit acquisition
strategies and to help relevant stakeholders bring high quality carbon credits to market and streamline carbon trading.

ANZ 2024 ESG Investor Forum discussion pack
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1.Please see the important information about forward-looking statements and climate-related information at the start and end of this presentation pack
2.See our Climate-related Financial Disclosures and Financed Emissions Methodology for details on sectoral pathways and targets including the part of each sector’s value chain and, the customers included in the scope of each pathway as well as
detail on our performance against the targets (as at 30 September 2023): anz.com/esgreport
Also see footnote 3 for a restatement post publication of our 2023 Disclosures
3.We have restated this target due to an error. We previously stated that our 2030 emissions intensity target for aviation required a 30% reduction from our 2019 baseline whereas, in fact, it only requires a 20% reduction from our 2019 baseline. The
target remains unchanged
SECTORAL PATHWAYS AND TARGETS
1
AS AT 30 SEPTEMBER 2023
2
Sectoral pathways and targets backing
customer decarbonisation
•As a member of the Net-Zero Banking Alliance
(NZBA), we have committed to transitioning our
lending portfolio to align with net zero by 2050.
•In 2023, we disclosed progress against our
existing pathways in six key sectors and set 2030
targets in two new sectors:
Thermal Coal and
Transpor tsub-sectors (Aviation, Shipping and
Auto Manufacturing).
•This does not currently include targets in
relation to ‘facilitated’ emissions such as bonds.
However, the updated NZBA guidelines released
in March 2024 will require banks to include
bonds in targets by November 2025.
•We will review our existing –and any new -
pathways and targets to incorporate bonds or
other relevant facilitated emissions by
November 2025.
On track
On track
Not on track
On track
Close to on track
On track
2030 Interim Target
2
Existing Pathways
2
New Pathways
2
On track
On track
On track
On track
Status
2
20% reduction (2019 baseline)
3
50% reduction (2020 baseline)
26% reduction (2020 baseline)
30% reduction (2021 baseline)
20% reduction (2021 baseline)
60% reduction (2019 baseline)
10% reduction (2022 baseline)
28% reduction (2021 baseline)
100% reduction (2020 baseline)
28% reduction (2022 baseline)

ANZ 2024 ESG Investor Forum discussion pack
41
1.Exposure at Default.
2.This exposure is to the ANZSIC code 1102, i.e. those customers for whom thermal coal mining is their predominant activity. Itdoes not include other thermal coal mining exposure to diversified miners, which will be captured under other ANZSIC
codes
OURRESOURCESPORTFOLIO
ResourcesPortfolio, EAD
1
$b
Thermal Coal Mining, EAD
1
$b
Movements in Oil and Gas and Thermal Coal Mining
exposures
8.6
7.8
7.0
7.4
8.2
8.2
5.9
7.0
5.6
5.8
5.4
4.9
4.0
3.5
4.4
5.2
5.4
3.9
4.9
4.8
4.2
4.0
2.9
1.7
1.4
1.2
1.5
1.2
1.0
1.0
0.9
1.2
1.2
1.3
1.1
1.0
0.9
1.0
0.9
1.2
1.0
1.0
0.8
0.8
1.7
1.2
0.8
Sep 15
0.4
Sep 16
0.3
Sep 17
0.7
0.7
Sep 18
0.7
0.8
Sep 19
0.5
Sep 20
0.6
0.4
Sep 21
0.5
0.2
Sep 22
0.6
0.6
0.3
Mar 23
0.6
0.3
Sep 23
0.7
0.2
Mar 24
20.0
0.6
14.0
15.3
17.3
17.0
16.2
14.5
12.9
13.1
12.2
13.0
Thermal Coal Mining
Metallurgical Coal Mining
Other Mining
Services to Mining
Metal Ore Mining
Oil & Gas Extraction
0.0
0.5
1.0
1.5
2.0
Sep
15
Sep
16
Sep
17
Sep
18
Mar
19
Sep
19
Mar
20
Sep
20
Mar
21
Sep
21
Mar
22
Sep
22
Mar
23
Sep
23
Mar
24
•Since 2015 our exposure to thermal coal mining has reduced by ~88%
•ANZ’s exposure to thermal coal mining is a small portion of our overall
lending (now comprising ~0.02% of Group EAD)
•Both our upstream oil & gas and thermal coal mining exposures
2
have decreased, reflecting our ongoing portfolio management
initiatives.
•Our thermal coal mining exposures are now largely mining
rehabilitation bonds. Given the advanced state of portfolio runoff,
the rate of exposure reduction will likely slow.

ANZ 2024 ESG Investor Forum discussion pack
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1.Taskforce on Nature-related Financial Disclosures
2.We acknowledge the Department of Climate Change, Energy, the Environment and Water for sponsoring the pilot study, which was facilitated by EY
CUSTOMER ENGAGEMENT TO SUPPORT BIODIVERSITY PROTECTION
Supporting customers to transition to nature based outcomes
•ANZ seeks to support our customers to transition to net zero and nature based outcomes.
•Engagement with our largest emitting business customers on biodiversity in 2023, illustrated increased customer awareness of biodiversity and an
increasing willingness to improve holistic management approaches.
•Our Climate Change Risk Assessment tool guides our bankers’ engagement with these customers to better understand their climate risks and
opportunities and how they're managing their impacts on nature, including biodiversity.
•Our engagement is helping to refine our screening, improve our knowledge and enhance our capacity to further engage.
Pilot of the TNFD ‘LEAP’ Framework
•In 2023, we participated in a pilot study of the TNFD
1
framework’s application and provided feedback on the learnings and existing barriers to adopting
and implementing the framework in the Australian context
2
.
•Piloting the approach enabled ANZ to develop an understanding of how nature-related risks and opportunities are expected to be identified, assessed
and disclosed in line with the TNFD.
For more on customer engagement, including on biodiversity refer to the
podcast available on ANZ bluenotes:
Behind the numbers: ANZ’s climate-related risk and opportunities

ANZ 2024 ESG Investor Forum discussion pack
43
IMPORTANT INFORMATION – CLIMATE-RELATED INFORMATION
This presentation may contain climate-related statements, including in relation to climate-related risks and opportunities, climate-related goals and ambitions, climate scenarios,
emissions reduction pathways and climate projections. While the Group has prepared the statements in good faith, climate-relatedstatements are subject to significant
uncertainty, challenges and risks that may affect their usefulness, accuracy and completeness, including:
1.Availability and reliability of data –emissions and climate-related data may be incomplete, inconsistent, unreliable or unavailable (including information from the Group’s
clients), and it may be necessary to rely on assumptions, estimates or proxies where that is the case.
2.Uncertain methodologies and modelling –methodologies, frameworks and standards used for calculations of climate-related metrics, modelling and climate data are not
universally applied, are rapidly evolving and subject to change. This may impact the data modelling, approaches, and targets used in preparation of this presentation.
3.Complexity of calculations and estimates –Estimating financed emissions (including allocating emissions to financing activities) and emissions reduction is complex andrelies
on assumptions and judgments, often made in respect of long periods of time.
4.Changes to climate-related governing frameworks -changes to climate-related policy, laws, regulations and market practices, standards and developments, including those
resulting from legal proceedings and regulatory investigations.
5.Lack of consistency in definitions and climate-science terminology subject to changes –definitions and standards for climate-related data and assessment frameworks used
across industries and jurisdictions may vary, and terminology and concepts relating to climate science and decarbonisation pathways may evolve and change over time.
These inconsistencies and changes can also make comparisons between different organisations’ climate targets and achievementsdifficult or inappropriate.
6.Reliance on third parties for data or involvement –the Group may need to rely on assistance, data or other information from external data and methodology providers or other
third parties, which may also be subject to change and uncertainty. Additionally, action and continuing participation of third parties, such as stakeholders, may be required
(including financial institutions and governmental and non-governmental organisations).
Due to these uncertainties, challenges and risks, statements, assumptions, judgments, calculations, estimates or proxies madeorused by the Group may turn out to be incorrect,
inaccurate or incomplete. You should conduct your own independent analysis and not rely on the information for investment decision-making. The information in this notice
should be read with the qualifications, limitations and guidance included throughout this presentation, as well as the:
•ANZ ESG Supplement available anz.com/esgreport
•ANZ Climate-related Financial Disclosures available anz.com/esgreport
•ANZ Financed Emissions Calculation Methodology available anz.com/esgreport
•ANZ Greenhouse Gas Reporting and Carbon Offset Guidelines available anz.com/esgreport
•ANZ Social and Environmental Sustainability Target Methodology available anz.com/esgreport

ANZ 2024 ESG Investor Forum discussion pack
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SHAREHOLDER CENTRE & INVESTOR RELATIONS CONTACTS
EquityInvestorsRetail InvestorsDebt Investors
Jill Campbell
GroupGeneral Manager
Investor Relations
+61 3 8654 7749
+61 412 047 448
jill.campbell@anz.com
Cameron Davis
Executive Manager
Investor Relations
+61 3 8654 7716
+61 421613 819
cameron.davis@anz.com
Pavita Sivakumar
Senior Manager
Investor Relations
+61 3 8655 2597
+61 466 848 027
pavita.sivakumar@anz.com
Michelle Weerakoon
Manager
Shareholder Services & Events
+61 3 8654 7682
+61 411 143 090
michelle.weerakoon@anz.com
David Goode
Head of
Debt Investor Relations
+61 410 495 399
david.goode@anz.com
Steve Aquilina
Associate Director
Debt Investor Relations
+61 3 8654 7778
+61 447 744 542
steven.aquilina@anz.com
ANZ Shareholders CentreANZ Debt Investors Centre